Left a voice message a week before my appointment to confirm it and never got a response. The date has passed and I'm afraid I'll have to wait another 7 months.
What makes things worse is I also have an MRI I'm trying to push back due to starting a new job on that date. Left a voice message, doubt they'll get back to me anytime soon.
I'm not criticizing the employees. I'm criticizing the system of never being able to reach a real human being, which makes me believe the hospital does not respect their patients' time.
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it was one of the worst experience i ever had in hospital. I went in there to get some help for ear canal problems, and the doctor just told me to cleanse it with oil 2-3days and suffer the pain pretty much. I had to wait more than 2hours just to get told to cleanse my ear with oil.. Doctor could've easily used oil droplet to clean my ear and remove ear wax/cotton in my ear and prevent me from getting ear infection. I am going to family doctor rightnow to get some help instead. I am literally in pain and i cannot hear anything with my left ear. very unresponsible and i would not go to this place for any emergency reason. Furthermore, what made me really upset and angry was doctors and nurses did not seem to care about patients. Some patient were in excruiciable pain, and they told the patient to just wait in line while some trashcan who has minor scratch is getting examined. where are the prioritites? people are in pain and suffering they should be taken care of instead of some gangster tattoo minor scratch boy who needs cream to suck it up.. im just so disgusted at this hospital
I was there for an ingrown toenail and the service was superb. I met Dr Chad Barrington IV, who, it seems, is having an affair with hospital administrator Samantha Foxx. She in turn has spurned advances from a hot young intern called Steele Girder. After the botched operation by a drunk Dr. Biff Wellington, hospital administrator Foxx has to tread carefully as Dr. Wellington was the one who attached her false breasts. Nurse Jacques and Dr Justice Roberston were seen in X-Ray fondling with a patient and it seems that this is not the first time. A former patient has come forward to claim that head nurse Emanuelle Vixon is indeed her long lost brother who underwent a sex change operation after Dr Barrington IV suggested it would further her career over a cognac and cigars. Next week. Dr Bosco McGovern from Scotland is in town. Will he reveal the true reason for the amputation of his left leg?
If it s not that there is no 0 star, I don t even want to give it 1 star. I came to the hospital at 7.30 pm just to pull out the fish bones in my throat. At 12 o clock I can t even see the doctor s shadow. Real rubbish. I don t know how long to wait.
Excellent hospital. Hospitals such as Scarborough centenary and Mackenzie health should look to North York general hospital as an excellent example of how to treat patients. From the beginning of my experience to the end, I saw kind smiling faces. At the the other 2 hospitals I experienced rudeness and uncaring attitudes for the most part.
Ive always been impressed with our experience in this hospital but I was shocked in my last visit. My wife and I went to the emergency due to a non-covid related issue. We were forced into a small overcrowded room called the yellow zone next to the entrance of the emergency. No social distancing and people coughing next to us. Nurses refused to let us sit in the next room(main entrance) where there was a lot of space to social distance. I was told, there is coughing everywhere by a nurse as an excuse to why I was forced to not social distance. Some patients weren t wearing masks either. It s mind blowing that this is happening in a hospital
thank you again to DR E. JIN and his ER team. our loved one was in enormous of pain and within 30 mins we were taken care of and out of the hospital in less than 3 hours! I cannot thank you all enough.
I was visiting my aunt in Toronto and I had to go to the ER on February 7th at 2 PM and this is what the Doctor Told me; He first start by saying that he s not gonna do any money with me because Quebec doesn t pay the doctors in Ontario when we get to the hospital .That he probably receive 12$ from Quebec for that. So he told me that it s gonna be quick with me cause he don t want to spend a lot of time with French Canadiens .He started shaming Quebec . Saying That Trudeau is stupid and he s from there. He says that HIS Canada doesn t have Quebec in it.
It is a good idea to be your own advocate at this hospital. I have had two very bad experiences in the past two years.
I was misdiagnosed when I had a serious throat infection (supraglotitis). I was sent home with a benadryl only to come back a day later to be admitted to the ICU.
Grateful for many nurses and doctors who put in extremely long hours but things have to be a little better.
just got thru a period of unberable pain .Helped me to understand the Canadian Medical system. The only thing that happened was a Xray which showed fracture.For the unbearable pain they suggested nothing and advised that shoppers Drug will advise better.For this one x Ray it took three hours .And to suugest that they first told me that my Xray is ok.But when i said I have pain they rechecked the Xray and said there looks something .Just imagine that I could have been home thiking I am ok.... Even my repeated pleading that my finger is crushed did not help ...but got a rude revert I am still wondering that whether I shoud have first gone to SD and taken pain killer and then gone for my Xray.The only positive was that it helped me understand to what level i can bear the unberable pain and always keep a bottle of ADVIL and Tylenol HANDY:)
Two horrors in two weeks @ NY GH !!!!The mere thought of Emergency makes me shiver!!!!
THE MOST AWFUL ER SERVICE EVER. Don t try it. 4:45hrs waiting for a dr to show up!!!! Emergency??!!! Seriously??!!! And on the wall it sais a staff member will see you shortly!!! Such a BIG LIE!!!! Nurses chitchat in the reception area while patients are waiting to be called!!! Shameful!!! I wish I could give it 5ZERO. Was here 2 days a go with 4 days ongoing high fever and dr told me to come back after 2 days if nothing changes. And after, now 5hrs, no dr shows up!
Visited Emergency - Yellow zone with my wife on Sept 13 around 2 am and Sept 14 around noon. Night shift was awful except for 1 lady-nurse who was doing all the work. The other guy was very lazy - picked up papers from the only after 30 mins of waiting and all this time he wasn't busy. At some point I saw him sleeping on the chair in the nurse room. But doctor was the worst. He spent less than 10 seconds communicating with us and all the he said was that "it seems like" we've ok now and can go home. All the information about my wife's condition we've got only by chasing him down the hallway. But he wasn't rushing to another patient. He was rushing to his desk. Failed to tell the nurse to take blood work. We only had it done because we've asked the nurse and she has double-checked with the doctor. Upon returning home my wife was still bleeding, had fever and pain. We didn't know if that was normal or not so had to return to Emergency Sept 14. This time the shift was much better. Great nurses and doctor. I only give 2 stars because of them.
My mother came into hospital very sick and we watched her trying to rest with an old blanket behind her head, told by staff they dont have pillows, rare comodity, is this a third world hospital ? Do not even have the basics to make a sick person comfortable.
The domestic staff were great and ao friendly
Found the use of familes rather than interpretation service odd. Family does not always translate as the doctor states or have the knowledge to change English medical terms to own language
Another bad experience was preasure to sign forms making comittment to payimg for relatives medical bill, i registered them as i found them sick but that does not mean i should paybtheir bill without OHIP when they have funds and insurance.
Very impressed during my ER and emergency surgery care last year. The triage nurse was kind yet efficient. She assessed me and since I had symptoms of a potentially life-threatening illness, I was seen, diagnosed and admitted promptly. Very thankful to all of the ER staff, nurses, and surgery team who treated me. North York General is an excellent hospital with very caring and highly competent staff.
Advise to the hospital, Hire some receptionists to pick your directory phones. I have a called dozens of times (to various extensions) to book an appointment for MRI, no one picks up the phone, no one listens to the voice mails left, no one returns calls. What's the point of listing all these phone numbers on your website, if no one answers them.
They don't know what's mean Emergency, urgent. I don't think so it's hospital I think it is coffee shop If not believe me you can go see it Just don't forget take your pillow, chicken for bbq,ball ,... Have good vacation
Dr. Zhang (General Surgeon) at North York General Hospital delivers high quality patient care. She is intelligent, informative and has a caring disposition. I am impressed by her and would recommend her to my family and friends.
My boyfriend had to go through ER for a intense flare up due to UC. The wait time was incredibly long, however all of the staff he had were accommodating, kind, and helpful. You can easily see they work long shifts and deal with a lot of different situations. After moving up to a room, all of his nurses were also equally great and helpful. Overall, a good hospital. The only con was the wait times for a room. Thank you Paula and Rachel from ER. Thank you Giselle from the 5th floor.
Nice, clean and popular hospital with professional Doctors who know their job. The atmosphere is friendly and outgoing. There is a paid parking for cars and there is also a special parking for the disabled ... There is a Free Internet connection WiFi ... There is a coffee shop, etc ...
I was treated for gross hematuria, and required CBI complete bladder irrigation. I arrived around 3:00 a.m., and was in the emergency room for CBI treatment at 4:00 a.m. The treatment was done very professionally with very courteous staff. Moved to semi-private room the next day and was being treated with great medical care. Given CT Scan the following day and TURP performed the next day by Dr. Buckley, an extremely competent surgeon who has excellent bedside manner. Every single staff in the OR and post OR ward were very competent and friendly. To top it all, I was blessed to have received The Holy Eucharist twice during my 5-day there. I felt extremely blessed to be treated at NYGH. One suggestion to NYGH: Upon discharge, it would be great if a document outlining what the patient is expected to encounter in a 4-week timeline will greatly remove any anxiety a patient may have during the recovery period.
If I could give it less I would. The NICU is a real joke. The so called breastfeeding chair in each parent area is no more than a glorified beach chair that rocks. This in no way promotes infant health by breastfeeding or encourages skin to skin contact to help babies thrive. There is no privacy. Please don't transfer or agree to have your baby placed here in the NICU... go to Mount Sinai or Sick Kids and avoid this disaster of a unit.
Free healthcare, your time is worthless, The doctor's time is precious, There is someone who is worse off than you, so have a seat for 6 hrs.
By the way here is your 53.53% income tax bill + 820 for EI I and another 2,500 for CPP and another 7,000 for property tax and 13% HST on anything you buy. We are also mortgaging your future tax payments because we have a budget deficit.
This is a World Class institution.I came into Emergency in this hospital and was diagnosed with Cancer. I received excellent care from the Doctors and Nurses in this Hospital. They saved my life. I would unconditionally recommend NY Gen to anyone who needs the very best medical care. THANK YOU ALL!!!
Great experience overall. Reason for Visit to extract tiny broken glass from foot. I m Gonna make it brief and short about my process and observation! Checked in at 11.42 young nurse very energetic and serious and yet smiled when I was smiling. Processed 2nd registration for which line to go and went right to green zone and dropped off my chart. 6 patients ahead of me and all went after 30mins and I just went to check if I needed to anything extra and was told my chart was missing but they were extremely caring and actually invited me to one the patients bed to see the doctor. Doctor sommers was extremely pleasant and took care of the business and finished by 1.52pm. The only thing with hospitals is that parking kind of expensive but you cannot have everything for free right?!! Bottom line stay positive and little smile goes along way in a very high stress environment. Even on my last emergency visit where I had to get 10 stitches I had a great experience. Thanks for all the great staff of north York general! My best wishes and speedy recovery to anyone visiting the hospital!
Everything was awful.waiting time was so long,the nurse couldn t find the vein and she turned the needle in my arm and it s all browsed.The receptionist print my name on the labels wrong.After 4 hours sitting there the OB doctor called me and just very quick and brief did the ultrasound and told that it is not a normal pregnancy i can not see anything in uterus and you have to come back next week to follow up and repeat the tests and she mentioned I don t see anything in tubes now maybe you have to check your tubes by water injection test later to make sure they re open.The nurse told me the hormone level verbally after I finished visiting doctor and told me come back next week. After 2 days I started very heavy bleeding and on March 5,2019 I went to major Mac Emergency Hospital and the doctor in ER ordered ultrasound for me and they find an ectopic pregnancy and scheduled me for emergency surgery and the embryo size was like a sausage around 4 cm and unfortunately I lost one of my tubes.If I didn t go to emergency and wait for this useless clinic I could have internal bleeding and lose my life.I really disappointed and feel sorry for myself to waste my time in this clinic with unprofessional people and put my life in risk.Don t trust to them at all .I don t recommend them to anyone.I wish i could give 0 Ito them.well done early pregnancy centre NYGH.you are playing with people s life.
I had an MRI at 1:30 am and the girl's name who preform the test was Bahar and I experienced two problems one she didn't properly supported my hand on the machine with pillows so after the test was done my elbow was in a great amount of pain and secondly she was not friendly with a lots of attitude & poor English , I personally don't call this good service and I would rate this one star only , l hope they can improve their quality in the future I can explain in details if needed I was taking the test on May/16/2016 at 1:30 AM . Regards . EAD .
My mother and I went to get her IUD removed, we went to the ER and waited for over 6 hours, and the answer we got was "we don't do IUD removal in ER". We didn't know this and it is an emergency to my mother, she was suffering from prolonged bleeding at periods, she was in pain all time waiting there. At least the hospital could have informed us faster if they are not going to help us there, it was a huge waste of everyone's time.
I want to express much appreciation for the excellent and compassionate care I received yesterday in the Emergency Department by the orthopaedic surgeon and the orthopaedic technician for my fractured wrist. The nurse in reception and the X-ray technicians were also very understanding and rapidly did their work. I received details for my cast care and overall post fracture care and written information for my Fracture Clinic follow up. My time in the Emergency Department was only an hour and twenty minutes. I would definitely recommend the care of North York General Hospital based on my experience. Thank you very much.
Horrible with staff and security is the worst they have no compaison for their patients or family members and the security likes.to Abuse there responsibility's I understand that they have a. Job to do but so do family members and to them is not important the doctor's and nurses are amazing in the hospital
I had a very very bad experience in emergency department at NYGH yesterday. Nurse who took the blood for testing was inexperienced resulting in a badly bruised hand. Complete waste of time as they didn't take my symptoms seriously and just wanted to release and send me home.
Ministry of health should inspect hospitals and do random checks to see the quality of service being provided by them, afterall we pay so much in taxes.
Please avoid this hospital if you love your kid, your wife, your husband ,...... A friend of mine lost his wife due to simple sinusitis , it had spread to her nervous system causing meningitis . She presented at ER 3 times with severe headache and swollen face just to be sent home with some eye drop !! She went in coma same night . Next day everything was over . Her 4 year old daughter does not know where her mom is yet. Someone should be responsible for this medical misconduct .
The worst hospital I've ever been to. The staff - not just a few bad apples, but the staff as a whole - are very unkind. This is not just my experience, but was shared by all the other patients I had contact with while in there, as well as one of my friends who had been treated there years ago. The doctors are particularly callous, and will only interact with you briefly and rudely before rushing away. If you take more than a few seconds to articulate answers to their questions they will simply leave and make their decisions without properly consulting you to obtain accurate information. The doctor I was assigned when I was admitted was the worst but not too different from the other doctors I interacted with, only difference being that she cut our assessment short and outright refused to speak to me until the next day. I had to beg to be discharged so I could go find help elsewhere. The ER nurses seem to yell at everyone. All the staff seem to operate under a policy that all patients are to be treated as mere annoyances. I'm not exactly sure why these professionals have pursued careers in healthcare rather than fields where they wouldn't need to interact with people seeking help. Also, their COVID-19 policy is the worst of any hospital I've seen in Toronto. Patients aren't screened for the virus, visitors are allowed, patients are admitted to full wards without any prior quarantine, and only the nurses have access to hand sanitizer beyond the front entrance. Masks are suggested but not enforced. I also think that it is worth note that the hand soap in the bathrooms is scented, while every other hospital I have been to is explicitly scent-free. It seems like a little thing but it is indicative of how little effort they put into making the hospital safe for patients. All in all, I would recommend finding somewhere else unless you are in critical condition with no better option.
I didn't know that I was having a LIFE THREATNING allergic reaction to some foods I had ate. This morning I woke up with horrible facial swelling and I felt that I was going numb in my face and it travelled down my throat. I dreaded the thought of going to the hospital emergency, as I didn't want to spend hours in the waiting room. Today I was so grateful that the emergency room existed. The Reception Assistants were efficient and polite. The admitting staff was so prompt polite, and attentive they knew that I was in a life threatening situation even though I was able to function as if I was normal. with the exception of my face looking like it was totally abnormal. I was brought to the room and The nurse on duty "SUSAN" was my super star and the emergency doctor "Nick" was "SUPERMAN" I felt that I was in the best possible care there was IN MY TIME OF NEED. I needed to be on Intravenous for five hours to ensure I was stable. He gave me medication to help me and referred me to the doctor that could follow up with. I guess we all want to treated as soon as we go to the emergency room at the hospital, but after today I realize, that they know when it is life and death and take care and do their best to help you back to health. Thank you NYGH....today you were AMAZING and I want you to know YOU ARE ALL APPRECIATED by what you do to help people with their health problems. You have a special gift and bless all of you for the vocation you have chosen to help people in need of urgent care.
I went to the Emergency for serious issue that happened suddenly!! I have received the most professional service also great kind people who can understand you re feelings! Perfect , thank you everyone for the executional service!!
This emergency department is so organized and professional AND well staffed!!! Can't believe I didn't have to wait for hours like other emergency departments!!
I walked in with an emergency issue and pain and the very kind lady called Sussan took care of me at registration point in emergency area, it didn't take too long and I was inside Dr. Ian a very professional and patient doctor who I really appreciate his detailed visit also took care of me, This is a great emergency and I really appreciate the kind staff and the way they treated me!
I asked the doctor for something to present to my workplace for the days I was going to rest at home and he responded with ok but then walked out the door and never came back. Then the assistant came to give me a pull and I asked her about that and she responded "the doctors gone and I can't do anything, if you want go run after him"!
Wait time was crazy horrible in the emergency room. Only 3 people (counting my boyfriend and myself as one) at first so it clearly was not busy. Two people came after us and got in before we did. I over heard what their issue was and one lady had some pain I think in her legs and the man was dehydrated. My boyfriend came in bloody and swollen with a head injury. Not one nurse gave him any attention. I had to go to them just to do the check in because they skipped us. I asked if they could give him an IV to hydrate him ( he hadn't drank in a while plus his mouth was so swollen and he was drinking that night) and she said no. The idea came to me when she offered the other guy it. Three hours later after he already collapsed a new nurse gave him the IV.... We got there at 3am and didn't leave till 1030 am. Doctors and nurses were in all just cold and I'm not just talking about our nurse. we had to stay just to make sure he was okay and didn't have a concussion.
Illiterate staff and very hostile/unfriendly...I went here for my wrist 3 times, I was asked at the emergency desk whether I am here to see a doctor? Why else would I come to the emergency, surely not for a coffee break....After seeing the internal medicine doctor who was not specialized in diagnosing fractures, I was told everything is fine, After 3 months I figured my wrist was not fine - after insisting to see a orthopedic surgeon..... I was told that my wrist was actually broken at that time and now healed improperly, which is why I still have some pain with exercising...I have seen people with some serious injuries waiting in the lobby to be called....for hours and hours....avoid this hospital and just drive few miles and go somewhere else if you care about yourself and beloved ones....honestly I don't find this hospital resembling any care facility, I am just wondering how they can keep continue operating....???
In general I am healthy I never need to go to doctors, I don't even know how much is my pressure. But once I experienced extraordinary and extremely hard pain on my head and also heart pain. I visited emergency of this hospital, at the entrance they checked my blood pressure and confirmed it was too high and sent me in a yellow zone to wait doctor. I was waiting for three hours and nobody came. The worse part is they served all the people who were not only before me but after me even! My pain of head and heart was developing and still I asked the stuff politely maybe you don't have my information I am here for hours and you served all the people who were even after me, they confirmed they had information but asked me to wait. I waited almost one more hour but still no attention (they continued serving others). Then I complained I had a pain what was developing and response was "what can we do with head pain we are nurses?" and they did not even know that I had a heart pain too. The real catastrophic is THEY DECIDED MY PAINS WERE NOT PROBLEMATIC and that`s why they continued serving others. High blood pressure (what they also confirmed that I had) is dangerous and can cause death, I am not saying heart pain what I also had!... After having no attention I said I am going to a different hospital, I can`t wait while Im dieing, and they quietly answered: "OK, you can go".... What a gibe!. I saw many hospitals around the world but I never saw such unprofessional medics and service!
By far the slowest hospital i have ever been to. Had an apointment for 830. Did t see anyone till 11. Then sent to another waiting room. To sit for several more hours. This is all after being sent away 2 days ago by the same hospital.now i am waiting for surgery that should have been done 2 days ago. Thanks north york hospital for taking tour time while i bleed internally and lose a baby. And it has more funding then 90 percent of the toronto hospitals.
the doctors and nurses in this hospital are pure useless, i was in the hospital Saturday night, since my condition was getting worse, after 5 hours of wait time, a doctor met me without examining me told me to go home!!!!!!! I haven't eaten food for 3 days!!! and couldn't drink but he said go home if you get worse come back!!!!!!!!!!!!!!!!!!! who ever was the doctor on Feb 4 2018, red zone, 1:30 am. please quite your job. You are actually taking some one brights space. this is not a job for you! as a doctor you should examine your patient, that is the minimum thing you should do, and you can not even do that!!!!!!!!!!!!!!!!!!!!!!!!!! based on what you sent me home!!!! i got home and fainted for hours after, until some one found me accidentally!!!!!!!!!!!!!!!!!!!!!!!!
Very awful two night experience. The nurses I were assigned to were not very helpful. My nose constantly congested and nothing they had in the entire hospital helped. In fact, most of them lamented my situation (recovery from jaw surgery) and did not try to make the experience more bearable. My parents did most of the work.
Worst Hospital Ever.I have entered ER at 2 pm and it s 9 pm and no solution to my problem and still waiting.And No proper Assistance from nurses or doctors..isn t we and government paying you.so slow and no results
very bad place ,i am 4 hours waiting and the place is alone ,this is a lot messy,i don t know what happened with this personal maybe they are just tired but the hospital need urgently change this personal because this is amazingly bad, poor and also maddening
The doctors who took care of my 5-year-old son did something very embarrassing yesterday. My son vomited from midnight to 8 am and pretended nothing had happened. And their attitude was stupid. I wish I had the same situation. You're confused. You're stupid. You're not a doctor. You must be punished in prison.
Complete waste of time. Got constantly victim blamed and was treated condescendingly by nearly everyone involved in my care. The doctors and nurses constantly focused on the wrong thing, and I felt dehumanized. I needed help, and the people who were being paid to help me, made me feel like I was beyond help. Everyone I spoke to about my experiences here was completely disgusted, including actual nurses. I wouldn't come back here unless I was about to drop dead. Probably not even then. They'd probably treat me like less than a person even then.
Terrible, just Terrible place. From the crazy medical imaging receptionists, to the technicians and staff, and building itself with all the smells. I feel sorry for the patients staying in that horror house. Not recommended at all.
Firstly, This is the washroom that you get from a private room which is extra 300$. I believe this room is about 30 years old.. never been renovated as you can see the picture. I will not even talk about the noise in the hallway while you are trying to get rest after a surgery. This health system is disgusting. Not sorry to say that.
I called the hospitals reception and asked whether they have walk in services. The lady said no. And then I was going to ask another question. BUT the lady hang up my phone before I finish my sentence without any word. I'm shocked.
The nurses were friendly and provided me with everything I needed during my stay. The facilities were nice. When my grandparents were staying here, the nurses were also kind to them, understanding and patient as they both had language barriers and were extremely confused to be in hospital.
On more than one occasion I was ill treated at this hospital. The nurses in the ER department are not kind and do not support therapeutic patient care. They do not listen to their patients. I would not recommend anyone to go here for treatment. I basically was in a critical condition and they ignored me so I went to sunny brook and they treated me immediately because my situation was urgent.
The staff know their jobs and are friendly. Admin is good at keeping appointments on time. Multiple coffee shops is handy. Parking lot not too hard to figure out.
My bf and I came to emerge for an eye issue and it was by far one of the best hospital experiences I've had in a while. The wait wasn't terrible, probably saw a doctor in an hr after being triaged. They were super thorough and took the time to explain what he tests he was doing, and what meds we needed. This hospital listens to its patients and takes the time to order the proper tests to find out what the patients problem is. They don't just brush you off like other places. My favorite go to hospital by far.
My daughter broken both bones of her forearm on Friday. We went there after 12 hours being there and being lost in their new system as being released couple of times eventually they did a reduction for her and send us out with a cast. Before leaving her fingered started swelling and I told couple of doctors and they told me it s okay. Went home 24 hits later she couldn t feel her fingers anymore. Rushed her to North York General and when orthopaedic technician name Alex (very kind and gwntle$ saw it freaked out of how tight the cast was and was very worried. He didn t have the X-rays so they just tried to cut around it and give it a little air but said go and see if is better and all shook their head of whomever done the casting (an orthopaedic residence and sick kids). 5 hours later her fingers were worse and since NYGH orthopaedic centre was closed wile went back to sick kids 8 hours later we were told by another orthopaedic residence that he is afraid to open the cast for breat as her arm had too much swelling and could cut her skin (in front of her which freaked her out!!!!). They sent us home with morphine. 12 hours later her fingers were not almost bursting. Hot, swelling and shiny with almost loosing sensation. Went back to NYGH this time the orthopedic doctor and same nice technician Alex just said there is no way this is too serious we need to cut a line and let the arm breath this is crazy. This time they took an X-ray and after being happy with where the break was they gently and patiently cut her cast and give her the biggest relief. I am shock Sick Kids is this bad. Lots of $$$ is going there. I am the one also donating to them but these 20 hours experiences I had were horrible. They should teach their orthopaedic residence a little more before sending them to the field! On the other hand NYGH experiences were fast and kind and perfeasional and great:)
Worst experience ever - they don t understand what Emergency means ! Why would a patient come at 2am for the problem - when he has to wait for next 5-6 hours for help. Ridiculous assistance ever. Waiting time just to know the results is FOREVER.
So for the third time in 12 months (twice with dad and once with mom), I am so impressed with this hospital. I have lives in Bayview Village and Willowdale for 45 years and this hospital has completely changed for the better. Best treatment by nurses on all shifts for a week. We re still here but 8SE nurses, RPN s, doctors, cleaning staff, transport staff, Meal staff etc are all A+ graded. Nice, gentle, caring and patient. Knowledgeable and patient-centred. There will be no hesitation in donating to this hospital. They ve earned my respect. Clearly Administration from the top has hired in their own image . Bravo!
Doctors are great. Nurses are hit and miss. Even after I complained to patient experience and the unit manager I was still forced to be served by this male nurse. Complete diaster not healing because of the poor care. Feel trapped like in prison
Had day surgery with Dr. Chan. Amazing experience! The staff were amazing!!! Nice to see that some people are still caring for the patients and not there pay cheques!!
It was a worse ever experience that i had.i was admitted to MRI ,after 10 minutes received and IV to be ready for MRI.i asked the person who was in charged about the process and he said it will take 35 minutes.i was shown to sit in another room waited for 1.5 hr and nothing happened ,.after the guy came back i asked what happened and he said there is another urgent matter and i was so upset and took the iv from my vein and came out to front counter,.four persons sitting there doing nothing and at last nobody cared that i was bleeding and why such things happened.they cheated and sent few other people instead of me.i called later to the patient office care and they said will persue the matter.what is the use after two month in line waiting for the turn and then bunch of iiresponsible staff ruin everything,. should congratulate the person in mangement!!!!!!!!! really non efficient and lack of management is obvious.This hospital is the worst ever!!!!!!!
Some of the rudest, most uncaring staff ever encountered in medicine. Totally inconsistent diagnoses and information, all dependent on the doctor of the moment (if you're lucky enough to even find one). Very dirty rooms and common areas. If you don't have someone advocating for you or your family member, don't expect to get so much as water. North York reflects a garbage dump more than it does a hospital, except that the people working in a garbage dump care more about the service they provide than the medical staff here do.
I had an obstructed kidney stone and went through 3 different doctors at 2 other hospitals before finally getting sent to North York General. The urologist here pulled some strings and got me set up for an intervention surgery the same day (a statutory holiday no less), and performed the operation herself to fix the problem. She didn't have to do that for me; I'm very grateful to her, and the two nurses who helped me the day following the surgery.
People like to get on here and complain about wait times and poor patient care, but that wasn't my experience. Be nice to the staff (in spite of your ailments) and show them some care, consideration and above all patience. You'll receive better treatment if you treat them better, that's human nature.
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