Service department extremely slow in getting work done. We left our 2013 Ford F-150 for service on 11/25/18 & no service started by 11/28/18. Can t get much information on WHEN work can be started, much less completed. Very frustrated & disapointed.
Enjoyed meeting Richard and Willy and Kit. They were very knowledgeable and helpful Highly recommend these gentlemen
Robert M. was a great salesman. He was very attentive and professional in finding the type of vehicle I was looking to purchase. Also Carlos handled all the paperwork in a professional manner.
Charles, the manager, and Alfonso our salesman, were absolutely fantastic to work with. We had our newborn baby with us and they were so accommodating with our time as anyone who has kids knows the baby rules the schedule. We came knowing which car we wanted to look at and they had it our front and ready to test drive by the time we parked! Everyone on staff was friendly and pleasant to do business with!
They have earned customers for life at McLarty Ford!!
John Gilbert was most helpful throughout the process as was the finance man, Kevin Richardson.
The service department was great! I had my car worked on at another dealership and was frustrated so I took it to North Point Ford. We are waiting on a part. I will reserve further judgement until the work is complete.
McLarty Ford provided excellent service to us.
I was greeted with kindness, and offered a drink or snack, and shown the waiting area which was very comfortable and clean.
We were originally told there might be a 2-4 hr wait, and was offered a loaner vehicle, but chose to wait and was pleasantly suprised that my vehicle was done in hour and half.
Jonathan kindly showed me how to operate bed cover for my new pickup.
Great experience with this dealership, very pleased, and LOVE MY NEW F150.
Got a good price and took care of additional needs after the sale.
Glenn at Mark McLarty is easy to work with. He keeps you informed of the issues and follows through.
Thank You
Very pleased with this dealership everyone was so helpful and gave us a good deal on a much needed vehicle.
They were awesome the only thing I would say is on the recall process if there are appointments scheduled days in advance parts should be either ready to go or ordered the day before the appointment. Just so customers aren t without their vehicles for longer than they have to be! But other than that super great!!!
Excellent customer care and great deals to boot. Not like the car dealerships of past.
We traded trucks today with McLarty Ford our experience with our salesman Gabe Hogans was great he was very nice and efficient. we are very pleased with our deal. Thanks Gabe.
Went in for service on my Lincoln, service rep was Allen Buck and he did an excellent job. The service was great. Herbert Clements
Really pleased with the service and price that I got from Willie and Ray from McLarty Ford. I had driven for over 9 hours (total trip) to get a deal that I thought was better, but not ending up being so; therefore, came back to who I could trust. Thanks Willie, Ray, Mike, and James.
MR DORTCH! AND MR COLEMAN! AWESOME! IF I COULD FIND ANOTHER WORD TO USE! I WOULD! IF THOSE TWO ARE A REFLECTION OF THE ENTIRE MCLARTY STAFF! YOU ARE WINNERS! WHEN YOU GET A CALL AND ALL YOU HAVE TO DO IS SIGN! YOU TALK ABOUT NO STRESS! YOU GUYS ARE AWESOME!!
The salesman were great and worked with me to get the best price on my car!!
I had an AMAZING experience with these guys, I initially went to Nissan and actually got screwed over with HORRIBLE customer service. I remember McClarty Ford Lincoln called me shortly after and told me they had the best finance team in the state. Needless to say, I was skeptical at 1st, but these guys KEEP THEIR WORD. The main 2 guys that really went out of their way for me are NORMAN TINDOLL and a guy named KATZ. 2 great guys that will work hard for you!! Not only did they deliver excellent customer service, but they also got me a fully loaded car.Most importantly, it was the car that I wanted!! They were actually patient with me, not just trying to rush me into a car so they could make a sale. It was more than I expected, but obviously I was extremely satisfied. If you are looking to buy a new or used QUALITY vehicle, hit these guys up, you wont be disappointed!! Thanks again guys!
Adam Webber did an amazing job getting us into a brand new Ford F-150 with little down. It was great dealing with everyone at the lot. Perfect service and greeted with a smile at every turn. We will be back!
Had a recall on my ford and took it to this dealership. They told me I could come in immediately and had it fixed the same seat. Snacks, TVs, chairs, but the best part was Mr Cliff who gave me a complimentary ride all the way home to Little Rock and told me a bunch of history abt the city on the way. Great service.
Had a good experience with the service dept when I took my mustang in for maintence
Willie is simply amazing! I wouldn t want to buy from anyone else!
They will have my car for a week and they said they have no rental cars. Why do you pay extra for extra and they can not help you out.
I Love this dealership its full of people that care about others and completing greatness when it comes to talking care of business !
Had an awesome expierence on the purchase of my new f350. Adam Webber, James Williams, and Derrek Reed were wonderful in helping execute the right deal for me. Go see these guys!
Competent, attentive service from Justin Habel and the gang. Highly recommend their service department.
It was the first time that I had my vehicle serviced and the experience was very pleasant. I wasn't acknowledged right away but overall it was very satisfying experience. I will be back again and will sure refer my friends and colleagues.
Church bus broke down. Worked diligently to help us find transportation home and repaired bus quickly. Very pleased.
Nicole in the service department is a rock star. The system was down but she was still able to work within the parameters of her title and get me out of a bit of a pickle.
Excellent Service! Easy to get in and did not take long.
There are some really great people at this dealership who go out of their way to take care of you.
It was ok, but i dont like being rushed to buy anything.
Very nice friendly customer service. Best place to buy a vehicle in Arkansas!!!
Katz & John Gilbert were excellent. I didn t find my truck there, but they were excellent in customer service.
Great experience! Adam was very helpful, and did everything to make sure we walked out with a good deal!
I would recomend McLarty Ford to anyone. I am one happy customer! Tom Campbell was a great salesman to work with. He treated me very well and they kept their word through the whole process. They gave me a fair trade for my GMC. I love my explorer! I m sure I ll be buying another Ford from them in the future! Thanks McLarty Ford!!
Fantastic employees! Good inventory and had exactly what we wanted so we bought.
Worked with John Hill and Willie Chester. Absolutely no pressure from them to buy and they were able to answer all of our questions.
I would highly recommend this dealership and these employees to work with anyone looking to buy a vehicle.
Tricky, tricky ,tricky. They will advertise one price, take you to that little office and shock you with a price you won't believe!! Wow! Fees, fees and more fees, that's how they justify this abuse of gouging your wallet to death
Go see Adam...he did an amazing job getting us in our dream vehicle!
By far the worst car dealership experience I have ever had...if I could rate lower than one star I would. I sent an inquiry about a pre-owned vehicle and an internet sales manager contacted me the next morning to say the vehicle was available. We went back and forth through text all day about my trade in and I told him I would take off of work to be there at 3:30 to work a deal. I get to the dealership and get they run my credit and work up the deal and then let me sit there for 30 minutes only to then tell me the exact vehicle I came for has been sold. Rest assured anyone that asks me about McLarty will be directed elsewhere. I will never be back.
David Mitchell and Richard Oliver were a pleasure to deal with when purchasing our new car and trading in our old one. We had great experience and are thrilled with our new Expedition. We highly recommend Mark McLarty Ford, David, and Richard.
Alan Buck in service is person go beyond to get the work done . Whenever i had issue or service for my Raptor he handle the situation with professional Manner and resolved it in the best out comes . Thank you for takeing care of my Raptor .
Ask for John Gilbert! Third vehicle I ve purchased from him and Mark Mclarty and will be using them from now on.
Had a great experience, got the dream I wanted and Norman really helped me out. Would recommend him if you're wanting to get a new car.
Great customer service from the receptionist, to the salesman Gabe Hogans, to the financial department and management. Friendly and efficient. I highly recommend.
Great customer service! Justin Habel was my service advisor he did an amazing job! Their express oil changes are 2nd none!
We contacted Allen Buck in the service department. He was very courteous and took action immediately. He promptly created a work order and documented the service repairs needed then explained the car would need to be left a few days
When we arrived to pick up the car we were approached immediately by Allen and he went over the details of repairs done. We were completely satisfied with the service and appreciated Mr. Buck being so courteous and professional.
We always know we can depend on Mr. Buck at McLarty Ford.
Excellent service and staff all around was friendly.
Best experience I have ever had at any dealership.. I was unsure as to what I wanted and my sales consultant Nicole Tinnez was very patient with me.. We went through about 120 cars to find the perfect one for me... THe finance guy Jesse was awesome too! He did all he could to assure my payments were in my range... They did not try to push me into buying anything I made my own decisions and I felt great afterwards. I highly recommend North Point Ford and mostly ask for Nicole she's great at what she does!!
Must be a good place. They got me to trade in my faithful F-150 for a F-250. Good people. Got a good feal too. No 5 stars. No place is perfect
In and out quickly. No upselling. Thought I was due for major scheduled maintenance but was told it was taken care of on previous visit. Thanks Justin.
John Gilbert and David Burton made buying a car as a 21 year old super easy and super enjoyable. I walked into many dealerships that didn't give me the time of day. My 2 salesmen were patient and taught me all about the features of my car and even helped me relax on the test drive. I will definitely return to Mclarty Ford to buy my next vehicle. Anybody looking for a vehicle go see John and David. John is great with numbers and made my mother very comfortable with the buying experience, and David is extremely knowledgeable about vehicles including competitors in the same class. wish I could give more stars
I crashed their Christmas party wanting to check out a Lincoln. Adam was great at helping me. I was interested in a vehicle from another Mclarty dealership 30 minutes away and Adam volunteered to pick it up and bring it to me for a test drive. Really appreciate their help. It's been a long search for the right car and the good price and they did just that for me.
Great place to take your vehicle. They get you in and out of your appointment in a timely manner. Everyone is so nice.
They had good truck and great service with nice people
I would recommend this car lot to anyone that s shopping for a vehicle!! Very good people! Very good service!! Will definitely be back to buy another as soon as this ones paid off!
Adam was the easiest salesman to deal with, was able to get us in a land rover for a smaller payment and we completed the sale by text. Awesome guy
Completely satisfied with service. One comment, however, on delivery of vehicle after service you should remove the plastic seat cover and paper floor mat. I will be back for my next service.
Great place to buy a great ride! Great people Great Service, very accommodating Thanks
David Burton is an absolutely fantastic salesman! Very knowledgeable. I had a ton of questions and not a clue what I wanted. He answered all my questions and helped me figure out what works best for my lifestyle and budget. He s the best. 10/10 would recommend to anyone!
Had a great experience with the service dept, I was traveling 175 miles for a Girl Scout conference and on my way there Friday evening I broke down close to Menifee but had no warning lights on, waited awhile, added coolant, and managed to limp it to my hotel in Little Rock. I called as soon as they opened Sat morning and explained what had happened, told me to bring it over anytime and they would look it over. I brought it around 10:45am, they drove it, checked my radiator, all my fluids, ran some tests, and gave me the all clear by 11:30 am I was back on the road and made it safely back home without any more trouble. I tried several times to pay but the service man refused and said that he knew what it was like to be far from home with vehicle problems and that if it was his wife he would hope that someone would do the same for her, absolutely awesome!!!!
My experience was frustrating. Made an appointment for a Tuesday and my car didn t get looked at until Thursday. The dealership was a week behind on appointments. An appointment shouldn t have been made if they were too busy and didn t have time. My service person Glenn was nice and friendly through the process and pushed my vehicle thru.
Mr Will Yates my sales consultant got me into a 2017 Ford Expedition. The staff and buying experience was great! Highly recommend people shop at Mark McLarty Ford .
This place gets help to you and very friendly but a little pushy
The staff at McLarty Ford Lincoln has been beyond helpful to my husband and I in our car buying experiences. David and Katz made upgrading my Explorer an extremely easy process and we never felt pressured or pushed into anything. They even had my seats reupholstered to leather and offered me a loaner vehicle until it was completed. HIGHLY recommended to anyone looking to get into a new vehicle.
Service was great, Allan was very professional and very knowledgeable. He did a great job along with a friendly approach. I'll be back for my next service.
Everyone in the service department is nice and professional, especially Nicole!
Excellent sales and service. Our salesman, Jordan Irby was personable and knowledgeable. He answered our questions and found us the perfect car.
High quality dealership with excellent customer service. They worked as a team to minimize time and achieve the best deal for us. Trading in has never been so easy. Thanks Patton Smith and the McLarty Team for keeping us in the FORD family.
Willie Chester and Courtney Guy are an outstanding team. The entire team is one of a kind and are great at what they do. 100% recommended to anyone in search of a new vehicle.
By far the best experience I ve had when it comes to dealerships! Bill Carter was very patient with me every time I said I didn t like something about a vehicle he suggested and we through quite a few! I was pretty skeptical about even being able to get approved because of my low credit score but he made it happen! I ll be leaving with a brand new 2019 F-150 today!
Had a great experience and got a great deal on my F150. No pressure sales and laid back atmosphere. David Mitchell and heavy went above and beyond to make this a painless transaction. The deals are at Mclarty for sure!
Service dept very experienced, friendly customer service.
Best Customer Service I've gotten in a long time. Tia made sure to break down the repairs so I knew exactly what was going on and how much it was going to cost at all times. She even made sure my rental car was similar to my car so I was driving something that I was comfortable with, could fit my 3 teenagers comfortably and was also good on gas milage! And I quoted having some of the repairs done elsewhere but they couldn't beat the price at Mark McLarty Ford. Thank you so much!
Just an all around bunch a great people. Service is phenomenal.
This is my 2nd vehicle I have bought and Raymond Has done an excellent job.
Willie Chester was very helpful making my car purchase very enjoyable. I reccomend everyone see him on their next car buying adventure!
Go see Aam Webber!!! He was fantastic! He found a car in less than 2 hours & in less than 24 hours we became the owner of our new Infinity. Excellent expirence!!!!
Willie Chester was wonderful to work with. From the very first phone call inquiry to signing the paperwork, he made it a pleasant experience overall.
Outstanding visit today! I worked with Norman Tindoll and could not be happier. He helped me find what I was looking for, shot me a straight price, and made buying my new truck a breeze. If you want to avoid the high pressure salesmen, just bypass them and ask for Norman!
Nicole was attentive and thorough. Brought my car in for The Works toward the end of the day and 45 minutes later I left. I switched dealerships after 4 years and am glad I did. I ll be back. McLarty Ford nailed it.
Very friendly folks. A pleasure to do business with. Not overly pushy like other dealerships.
Adam Webber worked very hard and I ended up with a GREAT car!
Just bought a truck from here and the service hands down the greatest experience I ever had at a dealer ship. My sales guy Norman Tindoll was awesome! He went above and beyond for my wife and I making our purchase. Go see Norman Tindoll!
Bought the1st bullitt Mustang in Arkansas yea buddy
Excellent service. Alfonso was an amazing salesperson.
On my wife tried to purchase a new ranger from them and everything seemed to be going good that afternoon she gets a call saying they needed to be able to show more income and ask if I would cosign so they could show more income so I did it's and never heard anything else from them it's now been three days and wife gets a call wanting her to setup appointment to speak with G.M. we never even got a call saying we got you approved or we can't get you approved right now. So why would we even consider making a appointment this has been the worst experience I have ever had with a dealer ship and I will never us them again if that's the best they can do.
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