I spent a week in this Hospital and was very impressed with the facility and the people who work there. The facility was clean and all of the employee's were so professional and thoughtful - the very best in my limited knowledge of things. In addition to all the nurses whose names I didn't get (and they don't hand out business cards) D. Hodges, R.Behar and Victor Kareh do extraordinary work.
1-9-18 I had back surgery.The whole experience went smoothly.Went in very nervous but the staff made sure I was comfortable all the way through and explained everything.OR director stopped by before procedure and was very comforting.
Ever since this hospital has been bought out it s been a nightmare. We have had some good and bad nurses/PCA s. My grandmother ended up getting sores all over because her diaper was changed only once a day.. it got to the point where basically if I didn t change her she wouldn t have been changed at all. When brought to the staffs attention it was not a big deal and brushed off. You push the nurse button and you re waiting 30 minutes so better hope it s not an emergency. The communication of this place and what is actually going on with your health is the worst I have ever seen. The staff is not trained on the new equipment so they re all running around taking wild guesses. Had a NG tube replaced 3 different times because it kept being done wrong.
Dr. Amr, Dr. Daye and Dr. Estansi are fantastic.
My husband recently had a stroke and was admitted to North Cypress Medical Center. His care started in the Emergency Department with Dr. Blades and a excellent team of nurses. He was then admitted to the ICU where he continued his stay, again treated by an exceptional team of nurses. We would like to thank Lyle and Robert for the excellent care they provided. North Cypress is also a Gold Plus rated hospital for Stroke care. We are so lucky to have such a wonderful facility so close to home that provides quality care.
From the ER to the hospital the staff was incredibly caring and efficient. They took care of me and resolved my problems. This is the place to be when you need health care. Also, the food is outstanding!
Do NOT come to this ER. We waited here for hours and hours and were told by a nurse practitioner that there was no doctor on staff. Several needless and costly tests later, we saw a doctor for five minutes. No diagnosis. None. The next business day, our family doctor said it was a common illness and wrote a scrip. Done. The ER charged us over $900 and we have good insurance. This ER will find a way to overcharge you. Sad. Bad. The worst.
I've been to NCMC on several occasions and have always been treated with respect. NCMC has the best staff and doctors!
My OB office told me to go to an ER to get an ultrasound because I was having problems and was 8 weeks pregnant (April 2014). They did the U/S and took some blood and the doc saw me for about 30 seconds. He told me I had lost the baby and that I could resume normally activities (which included strenuous exercise and drinking alcohol when I clarified). On a follow up ultrasound by my doc 3 weeks later, it showed a perfectly healthy pregnancy!! I understand people are employed by hospitals and make mistakes but it was the hospital refusing to do anything about the $1100 in bills I received as a result that made me mad!!! They basically told me they are careful to not give a written diagnosis to avoid ever being sued or having to decrease bills...and sure enough, my discharge papers said "possible miscarriage" and the ultrasound report said "highly indicative of fetal demise." My advice: go to a hospital that actually cares about their patients and not just the bottom line.
They have thorough agreements with insurance companies then charge the patient whatever they later decide the insurance company didn't pay. A year after my single outpatient procedure here (after I had received a refund for what they originally overcharged me) they send me a bill for an additional balance. I received a single call a month ago notifying me about this new balance from their collection division. They provide no explanation of charges and refuse to provide and breakdown of new charges. They claim they have to mail any details relating to the actual breakdown of charges but never send anything. Additionally, the pathologist they use sent me no bill and submitted me to debt collection. The doctor that did the procedure constantly overcharged compared to what his practice had agreed with my insurance.
LOVE LOVE LOVE this hospital, the doctors and staff.
I recently had a day surgery procedure and the experience couldn't have been any better! Everyone was top notch, from the pre-op and post-op nurses to the transporters and pharmacy reps. My sister was with me and was very worried about the whole process and the nursing staff and physicians kept her in the loop and really put her at ease. I would definitely recommend NCMC!
I would have rated my experience with this facility higher had it not been for the extreme unprofessionalism and derisive, insolent attitude of one particular nurse that saw to me. Although all of the other personnel at the center did their jobs wonderfully, it takes just one person with an attitude as poor and contemptuous as hers to convince me to go somewhere else in my next time of need.
Clean place, plenty of parking! Great location just next to 290, staff is cheerful and friendly
My experience with North Cypress Medical Center is exact opposite with some of negative comments' here.
I am writing this to express my gratitude to all doctors (especially to doctor John Nguyen) and nurses for the heart surgery that I received on December last year at this hospital. I never had any kind of surgery before. You guys made me feel at home when I felt uncomfortable in the hospital environment.
Thanks for comforting me and taking away all my stress.
Test was done in an extremely good and professional manner. Very comfortable throughout with everything explained and implemented by a courteous and knowledgeable person.
The staff is very nice. Very attentive. So was the people who served trays ( meals).
been fighting with the nurses here on the phone to talk to my dad. I about to get my lawyer to handle this situation saying my dad isn't there where he was admitted there last night. I about to make sure the whole community knows about this as my dad is known
When you go to a hospital you expect bedside manner, kindness and understanding. That is not what I encountered. Even though the doctor spoke nicely to me and I was discharged within a few hours, you could hear nurses and doctors talk about patients in ways that shouldn't be spoken. I really wanted to say "I can hear all of you!". It's sad to hear nurses and doctors (that are supposed to be kind when someone expresses not feeling well) treat them awful behind their back and frankly it's very immature behavior. I've heard so many stories and now reading these reviews I realize I'm not the only one. It's really a shame when you claim to have a high standard of care but in the end beneath the shiny exterior is a lack of patient care. The E.R is a sad excuse when it comes to empathy. I'm not saying everyone there is awful, but what I listened to that night was not professional nor was it appropriate. If you are sick please just go somewhere else, unless you are in dire need of medical attention. Trusts these reviews and do your research.
Great facility, pleasant staff in all areas, clean and we'll lit. Nurses were helpful and knowledgeable as well as concerned with your comfort (thanks for that warm blanket!). Recovery room folks were helpful when needed and very accommodating (thanks for the Coke!). It was the best possible out patient/ hospital experience I can recall ever. Loved the anesthesiologists... They used great stuff, had a normal, friendly conversation with me beforehand and made me very comfortable.
Definitely gone down hill in the past 4 years. Clean and quick but horrible staff so do not recommend.
Was treated very good, everyone knew what they were doing and was able to answer any questions I had.
Poor choice, I'll never go back again. will be more careful to choose hospital.
This WENCH named Maureen I believe was incredibly rude and nosy during a blood work horrific personality
I took my son to this hospital tonight because he had a sudden spike in temperature and severe stomach pain. The pain was so bad that my 5 year old son couldnt even walk. This "hospital" did a swab test for strep and never addressed his stomach pain. After my son's dose of tylenol started to wear off he was doubled over in pain. This facility didn't even offer to give him anything else for his pain until I demanded that they see him. They were going to discharge him without any sort of explanation.
I asked to speak to the charge nurse because several people had went in that had come in after my son that were not in any visible pain. In the meantime, my 5 year old is doubled over in pain, crying uncontrollably. I asked three different employees to speak to the charge nurse on duty. Her name was Alicia. Alicia never came to talk to me to explain anything that was going on or could possibly be going on.
I would have given zero stars if possible but Google's lowest score is 1 star. I wouldn't take my dog to be treated at this facility ever again.
I had to spend a day for tests. The attention was superb. Great medical care
Took my 20 year old today after 5 day fever, Was told to quit spreading the virus and go home. She has not been diagnosed with anything Yet and they wouldn t even check to see what could be wrong with her.
Saw a post about Zero Stars. I have to agree. Just know when you come to North Cypress Medical Center Emergency Room, you will not be informed that you are making a separate agreement with the doctor who works for Cypress Emergency Associates (CEA).
(CEA) is a separate entity and will send you a separate invoice, outside your hospital deductible. I have Cigna, even though the Hospital is "In-Network" the affiliates at (CEA) are "Out-of-Network". When your insurance only pays what they should pay for an "In-Network" price, you will have to spend hours of your life with collection agency (CMRE), hospital billing department, and Cypress Emergency Associates' billing department. (CEA) may or may not adjust their invoice to your insurance's contractual in-network agreement. Which, they will deal directly with the collection agency, they won't tell you their decision...you can call back in 2-3 weeks to determine if they decided you paid enough money.
This was my first time at HCA North Cypress.
Everyone I came in contact with during my outpatient procedure was friendly, helpful and companionate. This is even more surprising considering how busy the facility was, which goes to show how well the staff works together in caring for the patients.
Highly recommend this hospital if you are in the area.
All the staff were professional and made me feel welcome. They were attentive when I had questions or concerns. All treatment was prompt and done well.
Terrible care. I went to their emergency room because I was blacking out, fainting. When I arrived, they did CT scans to make sure that I had not hurt myself. I was told that the scans were fine. They needed a urine specimen. I told the nurse that I could not go by myself, I was extremely dizzy. She put me in a wheelchair, and left me in the restroom by myself. When I was finished, I called for help, but she was gone. I got up to get into the wheelchair, and was so dizzy I fell. I had to scream for help. The nurse comes running in, screaming, "you didn't hit the floor, you didn't hit the floor!" When I was on the floor. After the fall in the restroom, my tail bone hurt horribly. I had to insist on another CT Scan. This time, just laying in the scan was agony. It didn't hurt the first time, at all. Sure enough, my tailbone was fractured. I got very upset. When I got him, I called guest servicets. I mmedieately got a call fro the ortho saying that he had went back and looked at the scan, and my tail bone was broken in the first scan before the fall at the hospital. He said that the break was a little worse. It felt a LOT worse. So the hospital finally calls me back, and even though I fell an hurt it more, they say that the xrays show the same damage, when the ortho told me that it was a bigger fracture. They admit that the nurse did not do her job, and they "talked" to her. They will not do anything else, and I am in horrible pain. Go someplace else, if possible.
Went here for an emergency and had the worst service ever! Couldn't believe how rude and unhelpful everyone was. I needed an emergency surgery and they referred me to someone else. This place is useless. Save your money and go to a real hospital. All the reviews are right.
The Women s Center is THE BEST!! Have had to go there for either a mammogram or ultrasound every six months for the last few years. The lady technicians are so nice and very gentle. The only problem I had was being billed by an outside radiology service to have have radiographs interpreted when my insurance says it s all inclusive. Have had a few outpatient surgeries over the years with no issues. I will agree the few times I ve been to the ER the wait was a bit long when no one was in the waiting room. Thankfully I don t have to go there often. Appreciate the valet parking for doctors appointments when running late because parking for the main building can be a nightmare.
Shocking and poor customer experience while at Fry Rd Location. Front desk/registration staff yells my name repeatedly and asks what I'm here for! Like a cattle call or barn auction. I didn't respond in disbelief, but requests continued in a loud booming voice for all lobby guests to hear. Now, I'm really confused because I've just completed paperwork in addition to having a scheduled appointment. During my silence, I'm wondering couldn't staff review computer system or paperwork or even ask for me to come to the desk for information needed. I finally realize this is ACTUALLY happening with the continued cattle call. I approach the front desk and discuss inappropriateness of open request of my confidential information and provide information requested. Staff then proceeds to yell information to another staff on the phone for all to HEAR. Geez! She apologizes immediately and honestly doesn't recognize the lack of professionalism. It appears it's a common practice.
A short period later, another staff person greets me and proceeds to openly explain my service to an open lobby. No confidentiality AT ALL!!! No meeting room. Nothing! Again, I'm baffled. What's HIPPA again?
Never been to this location. And will never return.
Incredible poor experience from the START!!!!
I was having sharp and severe pain in my abdomen, I went to the ER at 11:00 pm on a Saturday night and was seen right away. They performed multiple tests and bloodwork and determined I would need to have my gallbladder removed. Throughout the whole process the nurses were informative and checked and managed my pain regularly. Thank you North Cypress ER and Radiology staff for taking care of me!!!
All Nurses for colonoscopy are great. I have had to have several this year. The people in this department have always made me comfortable and understanding.
This is how all hospitals ought to run. My outpatient surgery was scheduled, and everything went very smoothly. From the administration/scheduling to the nursing staff, and naturally, my physician/surgeon everyone was kind and efficient.
Looks like only people who have negative comments are posting. This is one of the best hospitals I have ever been in. Hence, the fabulous rating by U.S. News & World Report. I have found the staff extremely kind and caring. Quick response time and very well organized. All my doctors are part of this facility.
Awful place disgusting staff and atmosphere. Went here with my mother in pain crying in need of help and they would not let ANYONE in has people lined up outside in the cold. Always hated this hospital and hate it even more now.
Rude hospital staff, over charged and harassed. No one here seems willing to do their jobs well or correctly. If you have any other choice in hospital, I strongly suggest you take it.
It was a very pleasant experience for an unplanned visit to ER and overnight stay. All staff were kind and gentle no matter what area they worked in.
I was impressed with the cleanliness of the ER and room. All areas were clean.
Food was good and excellent choices.
Discharge was fast compared to some I have waited hours for in other facilities.
All round excellent rating from me.
From scheduling to the actual procedure the hospital had a professional clinican every step of the way. Each person treated me with empathy, patience and put me at ease! Everyone was awesome!
I especially liked Nurse Danny and Henry. They were all very good. The nurse that really sticks out and is very aware of medication times, concerns with frequent visits to check on me was the nurse from Germany. I can't recall her name.......Mono Lisa was by far had the least bedside manner but was professional. She needed constant reminders of medication times and lost track several times for the purpose of intervals between doses. The staff was all in all good. I've had worse. I've also had better.
They took good care of me the nurses on the 5th floor are awesome
Worst ER Ever..Took 5 hours to see my wife and the staff rude and take their sweet time..
I should have went to Memorial Hermann...
I wish I didn't have to give them one star..
Wow this place used to be a good facility.
Ever since it went from being Dr owned and was bought by HAC it has gone down the tubes. HAC doesn't care about anything other than their bottom line they dont care how the people paying their bills are treated.
Dr office rents went up, hospital employees moral won't down, and now parking attendants and receptuonsists are being allowed to verbally attack patients and nothing is being done more than you are directed to file a verbal complaint.
We watched 3 parking attendants verbally attack a handicapped man trying to get his relative into a wheel chair all because he parked exactly where another parking attendant told him to park at. So when 3 bystanders walk in and ask the male receptionist to get someone from management down to stop the verbal abuse, they were all told by the receptionist that they needed to get out of his face and leave. All 3 asked 3 more tines before the receptionist kept ignoring them and called the local police officer assigned to the hospital saying people were bothering him and he needed protection.
Not one person from HAC did anything about any of it other than instruct everyone to call the hospitals main number and tell them that we needed to file a verbal complaint about an employee.
Very dissatisfied in how this hospital went down hill so fast since September of 2018 after the takeover.
Our whole family will be using another hospital and our Dr is in the process of moving his offices after this happened as he said this was the 5th time he knows of issues like this since Septemver and said it is getting worse.
My partner was admitted at the ER and the service was phenomenal. The doctor and nurses were great. I will definitely take my family here.
Emergency, Icu and the 5 th floor are wonderful But the 2nd floor not so wonderful .. some people working there should not be there
Wonderful facility, location and staff. The women's health center is very nice and the staff were very caring and friendly. I'd recommend North Cypress Medical Center for any woman needing a breast exam/mammogram.
Terrible...terrible...terrible!!! Lie, cheat and scam, will say anything to get business and then bill however they choose with Insurance Company and YOU end up with the bill!! Unscrupulous business practices. Unbelievable!!
I had a very pleasant experience with the staff on the day of my procedure. the staff were very friendly and helpful.
The staff were all excellent and extremely professional except for the person working at the check-in at the imaging location. She was extremely rude, short and was only worried about finishing applying her makeup. If she doesn't like dealing with people then not the best choice of positions.
i was surrounded by nice proffesinal people ,, every thing was explained pryer to prosseaadures .. even the rpeople twhow brought the meals ,, which eneaweredeliciousy ,, thank you all ,, for my care and treatment
Everyone on Dr. Mohan staff was extremely helpful. Even if a nurse was not assigned to me they still helped if I had any questions, without hesitation.
Staff was very nice and professional. Made me feel comfortable. Great facility.
Hope the hospital is friendlier than the admin, because they are very condescending and not friendly at all.
I had my mammogram and bone density test done at the NCMC Breast Center in the recent past. It was a really nice experience...the staff is fantastic. They made the testing very comfortable.
I'm only 34 years old but I am an epileptic with pancreatitis and a number of other intestinal issues, so I have been a frequent flier of hospitals over the last 8 years. I've had now 16 surgeries and the latest was in 3/2017 here a NCMC. A complete mix up because my Indo Con. doc's new nurse couldn't remember what all hospitals he'd practiced at. It's the BEST mistake ever. The ER experience was pleasant and timely. Everyone seemed to LISTEN to what I had to say. When you spend your life having to listen to your body to know when something is wrong, you know what to look for and I finally felt like these doctors listened. They took my history, listened to the issues, and then took action. I was shocked how fast they worked and how kind everyone was.
Everyone was professional and friendly; and rhe facility was immaculate. I was seen at my apoointed time and the service went flawlessly. I highly recommend North Cypress Medical Center.
The services are phenomenal. Thank you to the staffs and doctors ..
Beside manners have not been lost here. I was also in a room from walk in time to bed in maybe 10 minutes. This ER and surgery section are amazing. Everyone was kind and helpful.
The hospital is second rate. Methodist in willowbrook is better but is full. They take very sick patients to this hospital where the staff is second rate. The administration is second rate. They might save your life. Might!! But if they do.. get the hell out of there and go to the medical center if at all possible.
400 million dollar a year scam. Three tests, cat scan, blood, urine. They charge you or your insurance 14,000 dollars and do not admit you finally. 100-200 people a day come in. You do the math.
Worst emergency room ever. I spent 3 hours there and they billed insurance for 21,000 and only thing I had is an infection, did unnecessary tests to bill and get money. If you have couple of thousands to pay for simple diagnosis then go there.
I came to the emergency room in severe pain I been waiting for 5 hours. Just crying I was told 2 hours in that I was next to get a room yet I'm still waiting. I was told my IV and medicine was already ordered but I'm still in the waiting room in pain. The ER is the worst once in a room they are the friendliest people. Don't come thru the ER and they charge you an arm and a leg. I'm deducting $100 per hour I wait to be seen.
I was not happy with the my experience. I have a constant blood loss dues to mutable surgeries and an void I have in my patatenial cavity. I told the nurse that administered the first unit of blood that I needed another unit. I always get 2 units when I get blood. I also told my doctor that when he came in. Unfortunately it was not doctor Sing who knows my history well. Anyway the doctor decided not to g I very the second unit based on my blood count which was 8.8 after I unit. The hemeglobin was 7.1 when it was determined that I had to have blood. I am not like other patients I have this constant loss of blood daily. That is why I always need 2 units. I explained that to all the nurses and doctor. Why wouldn't they listen. I now have to call my GP doctor Grewal on Monday and ask him to order another unit of blood to get at the Infusion Center. All this hassle because I could and did not get the blood I need. I am on Hospice now as of December 23, 2017. I do not walk well anymore. It is hard to get in and out of the car these days. This adds to the frustration of getting in and out of the car and going somewhere to get blood when I could have gotten it while in the hospital. I was very disappointed that this occured. Please help me understand why this happened. I have been in your hospital several times and I feel likeep most of the time I get good care. Not this time. I know about the protocol that the blood count is 8 or above no more blood, but for me their needs to be an exception. The doctor needs to understand my cercomstance. I don't fall under protocol. Please send this to the man in charge of the hospital. My room number was 4803. I do see several doctors within your system. I see doctor Grewal, Mahzar, Tuli, Minukanpike, and Chapman. Now the nurse recommended I see doctor Yen I believe thats his name. He is a blood doctor that was also consulted. He was the one who suggested that I call doctor Grewal and get the blood at the Infusion Center.
Thank you,
Katherine L. Conrad
Service is SLOW and I think they try to starve the patients. Most of the nurses were friendly and accommodating, but we had one in particular that was extremely "angry" at everything and everyone. That's the last thing you need when you are at the hospital with a sick loved one who has just had surgery. Angry, unprofessional nurses and a kitchen that seems to be out to starve their patients. Will not go back to this hospital.
There is no parking at this facility. Be prepared to circle and stalk people walking out. I spent 30 mins driving around no luck. Valet is full with a 20min plus wait.
Had a CT Scan of my knee at North Cypress Medical Center yesterday! Only had to wait 1 day for a scheduled appointment after receiving the order from Dr. Mack! Here comes my partially new knee!
The people who scheduled my appointment and conducted my scan, were all extremely polite and professional! LJ was great! I recommend to all , "get your scans here, at North Cypress Medical Center, Cypress, Texas!
Dona Demott Brown
I have been going to this hospital/facility for 4 years now, because my physician is with this hospital. They are horrible, the ER staff is mostly incompetent with the exception of a few. Was having sever chest pain once and they forgot to do an EKG. So I would not recommend this hospital. On top of my bad experience, the few people I know that work there are treated poorly, so they are not a good company to work for either.
I have been a patient at North Cypress Medical Center ER in many occasions, and every time, I have been treated with respect, dignity and professionalism. My kids have also been patients in the ER and they have received the same treatment. The staff provided us with a step by step information on how to use our medications and also with referrals to continue our check-ups. I highly recommend North Cypress Medical Center.
Thank you.
Everyone was professional, friendly and efficient. That being said, one person on the front desk is not enough. I ended up not getting fully registered until 45 minutes after I arrived due to emergency patients needing attention. I understand their need for attention; perhaps an additional person would help the flow. My CT technician was the best!
Had to get a upper cope done. And it was fast and easy. The staff were super nice and the doctor I will be coming here for all my emergencies and future needs. Thank you for treating us like real humans unlike some hospitals
Staff are friendly and professional! They made me feel very comfortable since this was my first procedure in this Medical Center. Since I am new to Texas. Once I got into the procedure room, everyone introduced themselves and told me what they each were there for. And then they put this plastic thing in mouth and told me to bite down on it. Next I woke up in the recovery room. The nurse checked my vitals signs and call my daughter to pick me up. While I waited for my daughter, I was offered some coffee and crackers. My daughter showed up and I was released. I need to follow up with my doctor in two weeks.
Wish I could leave negative star. Horrible service in the ER!!! The nurse who was in charge hardly attended my bed. When I requested to talk to her (my nurse), waited 3 hours and still no one showed up. People here don't seem to commit to quality care and lack of compassion for the patients!
If i could a rating lower than 1 star i would. I took my 15 year old son into the ER on saturday may 20, 2017. Prior to taking him to the er we took him to his dentist and family doctor during the week to see if they could tell us why he had a metal taste in his mouth which was causing him to vomit when he tried to eat something that wasnt sugary. We were recommended rinsing with saltwater. This didnt help after a couple of days of trying. Our son could not eat at school but was able to eat applesauce. He was feeling weak and losing weight. So on saturday i told him that i was taking him to the er. He was scared he had never been but i believed that the doctors could tell us what was wrong. When we arrived that evening my son was nervous and scared. He asked me "dad am i going to be alright" and i assured him yes. After waiting for a short time they called us in. The er nurse whose name was brittaney went on to take his vitals then asked my son what brought him to the er. My son told her of his symptom. Her tone of voice and response to him was very offending when said "YOU CAME TO THE ER FOR THAT" my son looked at in disbelief to her response. I was shocked as well. I then pursued to explain to her where we had taken my son prior to taking him to er. BUT! to her it was like you got to be kidding me er is for life threatning emergencies. We were told to go back and wait in the waiting room. Er nurse later came out and did a swab swipe in his throat. While in the waiting room my son asked me with a sad look on his face and said to me"dad she offended me so much with her response, can we go home please". We were about to leave when we got called back in to speak to the doctor. This was no better her body language and tone of voice was just like the er nurse. I explained to the er doctor why we were their and all i wanted was to know why my son is having this problem. I basically had to beg the doctor to do blood work. The doctor said i will do that as a courtesy since you asked, but he need to go see a specialist. Basically telling me their is nothing more they could do for him. At this point i was very upset and made it very clear to both the er nurse and doctor. That it was their job to find out what was wrong with my son. But to no avail. After his blood work came back normal we were discharged 3 hours later. With no dx or resolution. We were given 2 specialist doctors to follow up with. WE WILL NEVER GO BACK TO CYPRESS MEDICAL CENTER ON HUFFMEISTER. IT IS SAD THAT THESE 2 MEDICAL STAFF MEMBERS WERE DISAAPOINTING.
TODAY I RECIEVED A FOLLOW UP PHONE CALL TO OUR ER VISIT. I EXPRESSED MY SINCERE DISAAPOINTMENT. SHE APOLOGIZED AND WAS GOING TO MAKE HOSPITAL DIRECTOR AWARE.
Nice staff, very responsive & nice. I only had an overnight stay for observation, but I liked the hospital a lot.
My son was recently seen here s/p a motorcycle accident. The staff very efficient in meeting all his needs in a timely manner. Staff was very professional and polite at all times. We could not have had a better experience. If and when, we would return to NCMC ED for treatment. I recommend this facility every chance I get.
That Dr Kim is a short FIRECRACKER!! She is very attentive and tells it how it is...
Dr. Vodnala's office misrepresented the truth. I will never do business with them again and make certain no one I know will either. They are more interested in collecting money from the insurance company than customer care.
While the service was okay...the bills that followed not so great. My account keeps having amounts added to it a year plus later. They just blame my insurance but my insurance hasn't changed anything, so not sure where these extra cost keep coming from. The ER Dr didn't take insurance so I had to pay that person extra. Giving birth to a child cost less then my procedure I had here....will never go back here.
I had a fantastic experience at north cypress medical center. Kirk Jones was so helpful, very understanding, and empathetic.
Fast, friendly, and helpful. I've been here for every emergency I've ever had... even non emergencies and never had a problem. I will continue to do business with them until we leave the area!
I have always had good luck with the Drs. here, it's the accounting/billing office that is way too quick to send things to collections. They don't even give it a chance to clear insurance. Granted United healthcare is slow, but that's too fast.
The Medical Staff in ER Townelake are very caring, thoughtful and well ahead of what they do to cater to your health needs. My family member was there one day being seen and they took care of us right away. The Nurses and Doctors were very professional and so as their Registration to Technicians and RadTech. I thank God to have them in my neighborhood in times like this when my family is sick. Keep the good work and God Bless you all!
INE
The staff at NCMC were so kind and helpful. I had the sweetest lady Check me in. She was very helpful in getting me some disks made that I needed from previous tests. She got me checked in quickly and escorted me back to the waiting room. I was met quickly by the technician who was performing my CT scan. She explained everything and asked questions to make sure the scan would go without interruption. Always a smile and friendly conversation. NCMC is the best! The staff all enjoy working there and that makes me enjoy being there! 10 stars and ten
