Nobodinoz Reviews

Very beautiful products, very good quality. No problem of delivery, to recommend.

Less than one star can not. Order made a month ago and we have no news of the products, of the delivery, of anything, but they do charge you for the order ... The phone does not work, nobody answers your emails. What happens? A virus yes, but please, answer your customers and if the orders cannot be sent, you have to reimburse. Enough!

We ordered (order 30616W) 4 mattresses, a mat and a teepee on July 3, and we only received one box out of 2 on July 21 (we received the 7100819852876 and not the 7100819852883). said to have received only one box in 2. Despite our multiple emails and phone calls for over a month to nobodinoz, nothing has been done, we are still waiting for the tipi, the mattress, and news from nobodinoz . Very nice brand, but when there is a problem, they don't handle it at all. To avoid if you often have the bad times like us.

I ordered 8 items from website. I didn't receive any confirmation, but I have photo of payment detail (I paid 222,34 euros). I got only 6 items for 166 euros. I wrote 6 messages, I called 8 times, I wrote message on Facebook, instagram and no answer!! Very bad customer service and I want my money back!

Poor customer service and post-sale. I will never buy again. They do not answer to the telephone nor emails and more than 2 months waiting for products that they marked in stock ... I know more users in the same conditions. Totally reportable

Young mothers go your way, Nobodinoz does not honor his orders (my order was 2 months ago and I thought I was large, but the baby arrived before her), nor does he respond to emails, Instagram post, Facebook message , customer service is non-existent.
It is simply amazing this lack of follow-up of the customer relationship and disappointing (I'm weighing my words), when I had already ordered a number of their articles via specialized sites where everything went well, to believe. that the official site is a scam. In short, avoid if you want to avoid stress.

MAL after-sales service. I bought several products online from the same print and there was a huge color variation. I had to be behind them with emails and calls that never answered. I also had to insist a lot for a return. A pity they have this policy so bad because it is a brand with a huge potential because the design is very good.

Do not buy They do not take charge of returns. An authentic SCAM

I love this brand! I trusted them for the birth gifts of all my friends !!
In addition to fully adhering to their values (they manufacture in France and Spain and in organic cotton), I was pleasantly surprised by the professionalism of their customer service (not an impersonal call center, well done!).
Big big crush!

Beautiful products of very good quality and respectful of the environment, I recommend!

I have bought several times and will continue to do so. I love tipis and pajamas

I made 2 purchases on the Nobodinoz page, the first one went very well.
The second and will probably be the last:

They insisted on sending products of the first purchase to my old address.
I explained to the carrier that it was not my current address.
I explained to the seller that it was not my current address or correct products.
They sent the wrong order again and questioned what the customer explained.
I wanted the payment back and they told me they would check their account.

After several emails (the last unanswered) and several calls for 1 month and a half.
I received the order correctly with gifts.

Anyway, I want to say that they know how to sell very well and have very cute products.
It is a pity that they have no control of the orders or the account.

Very bad management in returns and also they reimburse below what the product is worth. You have to go behind them so that they will listen to you, they never answer and they give long ... first and last time. They have no other name ... Scammers and thieves.

Unfortunate service and lack of customer service. They have given us a changer, in less than 2 months of use it has been broken. Our surprise, after a month of contact by several ways, is that they DO NOT BE RESPONSIBLE FOR THE DAMAGE. One thought is to trust the brand here so that later these answers were obtained. They have lost clients

I wish I could give ZERO stars for the joke of a customer service I have experienced so far. Ordered something back in November, delivery to my home wasn't able to complete - amazingly, nobody at the company seemed to know who their partner courier was in a different country and couldn't track the shipment. Needless to say the merchandise was returned to their warehouse a month later.
After a chain of 15 emails and always having to send 2-3 emails before receiving any a reply, I am STILL WAITING for my refund, it has been over 3 months now.
I used to like the products they offer but with this kind of negligence and attitude towards a customer I will never be buying anything from them again.
Where is my refund Nobodinoz?????????????

Poor customer service. I've been waiting for a refund of some products that I bought and returned, two months ago. They do not answer to the emails and on the phone they only give you long, they take you like a fool telling you that yes, that same day they will make the refund but I still do not receive it.
It seems inadmissible to me that such a brand treats its clients so badly. The return of the product and not having received the refund is considered ROBO, and as a consequence of this, I will report this case to FACUA.
I encourage all customers who have the same with this company, to report their case to that organization.

I placed an order on August 20th and haven't heard back until today (September 13th). E-mail sent to inquire if everything went well (order and payment), no response. After 3 weeks decided to call anyway, you will be told that there is no one present or the number does not exist (my Spanish is not very good). I recently read the same story in another review on Google, only that a package was suddenly delivered after 5-6 weeks. Let's hope this is the case with me too

I called on the phone and wrote an email to Nobodinoz and the girls helped me at all times, always very kind looking for a solution so that my package arrived as soon as possible (it was a gift for a birth party). I love the brand, the products are beautiful and the values are wonderful, and the excellent customer service. I will buy again if I have to make more gifts of things for babies or for the house :)

For me the after-sales service was very effective. Very detailed and with great care that everything arrived at the indicated time. Great!

*UPDATE*
Even after Nobodinoz comment below my feedback, no one contacted me nor answered to my previous emails.
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I ordered some baby things months before our baby was due. When they came I washed them ONCE, SEPARATELY and FOLLOWING INSTRUCTIONS: they came out like they were second hand, the fabrics were completely full of fluff.
No one answered to my facebook customer service messages, no one picked up my calls and I got one answer from one email after a month and a half asking for pictures (that I had already send in my first email). Then silence again. The things are cute but not worth the price and the customer service doesn't care about doing a good job. I will never buy from them again and already discouraged friends from doing so.