Reviews9
Filters:
Rating
Language
Sort:
Most recent

To say that I'm thoroughly disappointed with Mac s...

To say that I'm thoroughly disappointed with Mac service would be a huge understatement! We took a tri-axle out to Mac from eastern pa with an agreement that it would take 2-3 weeks to build a body for it if we got it in before the spring rush. Three months later having run out of patience we contacted them for the third or fourth time to try to get answers once. Only to find out they claim it fell through the system and they've lost the work order and everything. They claimed it would take another 2 months to get it built. REALLY Mac c'mon!!!! That's five months to get a body built that was supposed to take 2-3 weeks.Were planning to go get the truck this weekend and we're putting a Ravens bed on it. We're just a small company with 13 trucks so clearly they can do without us,but I think that you shouldn't have to bring 20 trucks in at a time to be recognized! We run all Ravens beds on our tri-axle's now and thats not going to change anytime soon!! We run one half-round Travis right now and I was hoping to build a Mac for my next trailer but clearly that would be silly for me to ever deal with them again!