Nissan of Turnersville Review

Great service experience as always. Turnersville Nissan treats you like family. Quality work at a fair price.

The helpfulness and service were very good. I was given a loaner because a part took longer than expected to come.

5 star and Joshua in TURNERSVILLE deserves a raise he is fantastic

Kevin, although new was very personable and answered each question I had. The customer service was excellent and I was out within an hour for an oil change, tire balance and rotation. The waiting area has couches and chairs for about 10-15 people, snacks coffee and drinks. Only thing I wish is that the service reps tell you about the current promotions without you having to ask. For example, I was told I needed a tire rotation and balance. Kevin came to me asking if I would like the service done for $124; luckily I research coupons before going in for any service and I remembered there was a coupon for a tire rotation and balance for $59.99. I know it's a business at the end of the day but great customer service keeps the customer coming back, the referrals coming and the money flowing! Just a thought.

Michael Ness was pleasant, professional, and attentive. The service to my vehicle was performed correctly, and quickly.

Dealt with a stressful situation, they got me into a car and Carmen helped me get there, thanks again nissan of turnersville I will be returning!

Mr. Ray(that's how I address Mr. Anthony R. Fulton) was an excellent salesperson when my mom and I came in to get her car. I will be coming back to do business with Mr. Ray soon.

Easily the best service department at any Nissan dealership in the area. At every step of the process, from scheduling my service appointment, to paying the cashier on my way out, I received top-notch customer service. Turnersville Nissan is the only place I will bring my car for service. Thanks for providing such great service!

I went in for service on my car and no expectations of getting into a new vehicle anytime soon. With the great work and effort of Carmen Pizzo, I left with a brand new 2020 Nissan Sentra SR. I couldn't be happier with this new car. These guys are the best!

So helpful and quick. Fixed an issue another dealership (the one I bought the car from) couldn t figure out and kept telling me everything was fine. I absolutely will come back for service here if needed and will recommend. Next time I need a car, I ll be going here

My salesman Bryan Buttocovia was very patient with me and took his time helping me. It was my first time in many years that I decided to lease a new car and wasn't sure what I wanted, especially since I never owned a Nissan before. Everyone there was very friendly and courteous. Bryan showed me the different vehicles and never tried to push me into anything I wasn't sure about. My final decision was perfect and I love my new Rogue

Great experience at Turnsville Nissan. I was helped by Tony Butler an honest, upfront associate who knows what he's talking about. Thank you Tony for a great deal

Customer service is excellent from tine you arrive .and the time you leave.

The service was excellent and the staff was outstanding!!!

Service department policy's seem to be going downhill....fast.

Long time buyer of cars from here as well as getting all cars serviced. Today, with an appointment made, I was advised that "express" service for an oil change would still require a wait of 75+ minutes. Apparently the "appointment" only guarantees when you will see a service advisor. Essentially the value statement for making an appointment has essentially just been erased as you are still subject to regular roll up business (think Jiffy Lube) and the working queue sees the same advisors if they arrive ahead of you. The service department needs to do better and value a customers time that took the additional step in making an appointment,

Eric Murphy was my sales guy. Very professional and explained many things along the way. I hit a little snafu with monthly payment amount and he and his manager were able to get me the car I wanted. The first painless, fastest car leasing ever. Thank you Eric for a fantastic job and thank you Nissan of Turnersville for getting me into a new and safe car. I'll definitely recommend Eric and Nissan!

Service advisor was professional and nice. However the ehicle was in to have battery replaced (warranty) and an oil change. I told them there was a recall for rear seatbelts that was overdue. They said they knew and would take care of it. They did not do the recall.

Personable and efficient. They get you in and out and let you know other issues you may be having

Arrived at Nissan of Turnersville today in order to inquire about cancelling my extended warranty. A salesperson said we'd need to talk to someone in finance, and walked us over to the appropriate offices. He popped his head into the first office and told the man why we were there, and we were told we'd need to come back during the week, he was 'too busy.' Except, he made the salesperson tell us that, instead of actually acknowledging our presence. What kind of customer service is that? It's not. Customer service would have been for the finance guy to acknowledge our presence, indicate that he was slammed, and let us know it might be an x minute wait and let us make the decision on whether or not we wanted to wait.

Customer service is necessary ALL of the time, not just during car sales. We're a customer at the auto mall - bought a new car there just last year, and get our service done there. Now, I'm second guessing if we'll do business there again. Nothing like getting treated like we're third rate citizen just because we didn't happen to be making a purchase today. Not a pleasant experience.

It was a bit tough connecting with someone in the Service Department to get a quote, but once I brought the car in, everything went very smoothly. I appreciated the Lyft/Uber service so I didn't have to hang out while waiting for the work to be done. Kevin Sullivan was particularly helpful, as always

The service took a little long (oil change, tire rotation, replace back up bulb) but they were very professional and kept me up to date with the verging stages of completion.

The service was quick and efficient, and the advisors are always courteous and prompt.

I always get top notch service.Kory always takes care of Diamond,my Black 2018 Rogue And The Ladies behind the counter are Very Sweet and Pleasant, Keep up the Great Customer Service Nissan!!! You guys are the

I was most certainly was pleased with the service and repair that was performed, but without any question, Ashley was the stunningly outstanding in her professionalism as she made every effort to ensure my complete satisfaction. Ashley has a personality that is soothing and removes any pending discomfort a customer might "think" could occur. Nissan of Turnersville is a true benefactor in having someone as qualified, professional, driven to ensure not only customer satisfaction, but customer enthusiasm to be, and to continue to be, an extremely committed customer. No question, as Tom Cruise once stated - "Ashley Completes Nissan of Turnersville".

Hats off to Ashley - she should be cloned!!

This was the best customer service experience I ve had at a car dealership for service. I was out in less than an hour and Dan V. was so kind and helpful. I would absolutely return to this location for future services and I highly recommend them.

Josh Jordan made my visit a positive experience from beginning to end. The problem was taken care of quickly, leaving us feeling relieved.

Purchased 3 cars since 2001. Why do you think we bought 3 cars? GREAT SERVICE! That's why

Jim Wilson helped me get my car and he was extremely helpful and worked with us a lot to find the car that I liked and would meet my needs. He made sure that I absolutely loved it before we went inside, and worked with me to help my finance my car. I had a very good experience for my first time buying a car!

Fast, easy and no problems, customer service is the best

Bought 3 cars from them over the years. Went in recently to purchase another and was treated like dirt. Never again. Try Enterprise car sales. Great deals!!!

It was my first time using a dealership and everything went very smothly. Ashley was very helpful with some questions I had, the waiting room was very comfortable, and they handled my car quickly and efficiently.

Victor was great very helpful went above and beyond thank you

My experience was excellent. My salespersons Raphael and Mason made my experience enjoyable and made sure when I pulled off the lot, I was in the car I wanted and had the features I wanted. The sales manager and the finance manager was knowledgeable and made the process extremely affable. I walked away from my third experience on purchasing a car from Nissan Turnersville feeling like a valued customer and not just a end of month number. Thanks for a great experience.

Mr Hess in the service dept kept me informed and being he was formerly part of the repair team, he understood how to explain what was needed. The team doing the repairs kept the car clean and did the job right which is the most important part.

The service was great and so was Eric R. I would recommend friends here

I always have a great experience at Nissan of Turnersville. First off I love Tony Forte!!! He's the best salesman at Nissan, he helps me out anytime I call and what I like the most about Tony is that he bends over backwards to help you out! I can t thank him enough for always helping me out!!!
Recently I got an oil change at Nissan and Jacob Greenwood was extremely helpful! He even went as far as teaching me how to operate certain things in my car that I wasn't aware of, he went over and beyond to help me out! From now on, I will ALWAYS get my car from Nissan of Turnersville! Thanks Guys!!!

Ashley helped me and she was friendly and kind. A pleasure to work with!

Was a Great Pleasure to Deal with Victor Lam - Sales & Leasing Consultant
Mike Atoori - General Sales Manger and Mark D'Orazio Finance Manger and are both professionals in there field.

Praise God. I only spent $13.00 on the battery for the key-starter.
The car was on re-call for the air bags and in fixing this it corrected what was wrong this morning. I walked out of the dealership without paying any other additional charges.
Amen God is great.
Customer service was awesome.

Walked into Toyota to get a lease for my wife. The sales rep did not want to work with me and so I ended up next door at Nissan. Met Bryan in the parking lot and one hour later drove my wife s car off the lot. Amazing service and would recommend to anybody looking for a good experience for a new car.

All of my friends from work and neighbors love the nissan murano.

To Everybody @ Nissan Of Turnersville A BIG THANK YOU! For All You Have Done.

- Keith Sapoznick

I have already referred my step son and he bought a car, Thomas Downs, but I have never received the 50.00 for the referral as you promised. I'm wondering why. I keep being told to wait 6 to 8 weeks, and it's been much longer than that
Mary Benckert

Got my car here three years ago but I guess I forgot to write a review. As an insurance agent, I deal with a lot of dealerships and I feel like this is probably the most professional dealership I've ever dealt with personally and through my occupation. I drove almost two hours to get my vehicle from this dealership and would do it again.

Had a 4pm appointment. I arrived 10 minutes before at 3:50pm. Did not get my car back until 5:45pm. Just getting an oil change and it took an hour and 45 minutes...

Very friendly and courteous. Explained everything to me, and were very quick and thorough.

The service department is consistently the best I have ever experienced. I can't say enough good things about them.

Awsome and comfortable place to go get a car. They work with you

I recently purchased a used vehicle from Kevin Moore at this Nissan location and it was one of my best car purchase experiences. Buying a car can be stressful but Kevin's skill as a Salesperson put me more at ease. He focuses on what YOU as the buyer want and whether choosing the car or talking about price he is VERY HELPFUL and extremely knowledgeable. I highly recommend this dealership and especially Kevin for your next vehicle purchase!!!!

It's never a hassle here. Josh in service & Tony in sales are PHENOMENAL ALL the time!! I highly recommend both of them!!

I had the BEST experience here! Everyone that works here is extremely nice and passionate about what they do, it really shows! The manager, Mike took great care of me and made sure my car was in perfect condition! Will definitely be back to this location because the workers are very attentive and care about their customers! Thank again!

I went in for an oil change and received the best service I ve had since I ve been coming there, from Michael Hess. My car was in and out in 30 minutes and they even washed it for me.

Incredible service from start to finish. Service team always treats me very well. They retrieved my car keys from inside the car after I locked myself out. Patient and above and beyond service as always.

Thank you

Salesman was over and above what he had to do ,i,ve bought a lot of new cars, never been treated with such professionalism . Thank you.

Very attentive, very professional! I drive past Nissan in cherry hill and go to turnersville location because Of the great service turnersville provides

Came today to purchase my lease and had the absolute best experience. I wasn t pressured into a new car or given the run around at all. Tony listened to what I wanted and took care of me all within an hour. John the finance manager worked with me for a warranty that I can afford and can feel confidant in my purchase for many years to come. Highly recommend Nissan of Turnersville and will be back for my next car!

My sales person was knowledgeable and courteous. His overall appearance was very professional. Unfortunately, he should of realized that the car was too small for a person who is 6ft 3 inches tall.

Everyone was very accommodating.. Josh was my mechanic , and he explained everything that was done. Comfortable waiting area. Made the wait comfortable.

Traded in a 2009 Rav4 for a 2014 Jeep Compass this week. Overall the experience was an A+. Sales Rep Joe Lampassi did the unthinkable when it comes to car salesmen and he LISTENED to all I had to say about my specific needs and he scoured the lots and whittled down the choices. Made a couple trips in to look, see and test drive. After all was said and done we found the perfect match for my budget, and needs. Joe made the process a breeze and I was in and out of there in no time. Will highly recommend Joe Lampassi and Nissan of Turnersville to all my friends and family. I love my new car!

Very efficient and made today convenient!! Thank you Josh Jordan for your service!!

Just got a certified pre-owned 2017 Nissan Altima SV and i am really happy with my purchase. My salesman as well as the used car manager executed the sale perfectly and got me a great deal even with me being flipped on my trade in. Thank you Pierce and Bert, you guys are the best!

Had my car serviced with oil change and tire rotation. Service was fast and unlike other Nissan service departments I received my car back with no grease on my seats and scratches on my rims. Will definitely continue to have my car serviced here.

I felt compelled to write this review several weeks after my purchase to ensure it would be as accurate as possible. For years, I purchased/leased my vehicles from Woodbury Nissan. After negotiating a deal for my mothers new vehicle and her trade in, I decided to look into my options as well. As a smart shopper, I ventured over to Turnersville to see if they had the color/interior combo I was looking for rather then settling for what was on the Woodbury lot. I had every intention of having Woodbury find one for me so I could lease from there and remain a loyal customer. While in the T-Ville dealership, after finding the EXACT combo I was looking for, Pearce, Anthony and Mike did their homework and found that I was eligible for a rebate on my current vehicle. This made my payments significantly less on a new Murano lease. Got me thinking. Did Woodbury know this all along? Regardless, I proceeded with the purchase at Turnersville Nissan because due diligence won me over and of course PRICE. I was in and out of finance in less then an hour and drove my new car home. The next morning, I was hit with some disturbing news from Woodbury. They did NOT include my mothers lease turn in with her new purchase and were now trying to make us responsible for the 4 remaining payments. THIS WAS NOT PART OF THE DEAL! The turn in vehicle was left in their lot to be "grounded out". We were blindsided! Needless to say, T-Ville came thru again! Mike went out of his way to rewrite my deal to include the turn in vehicle (Woodbury's responsibility) so we would not be liable for the remaining payments (Nissan Loyalty Program).

Many members of my family and friends circle drive Nissans. Without question, wherever the GM Mike from T-Ville is, we will follow. I have never experienced customer service and overall care by a car dealership in years. The honesty, integrity and will to gain a new customer was admirable. So much so that they fixed another dealerships intentional screw up. They didn't have to do that. They really "earned" my business and for that, i'm very appreciative.

Also, we will be servicing BOTH of our new vehicles at T-Ville Nissan.

Thank you Pearce, Mike and Anthony for earning my business and trust. Be sure to look out for referrals :-)

I was very happy with my experience at Nissan of Turnersville! I will definitely return in the future!!

Great experience as usual. As long as the customer service experience remains positive, I'll be a returning customer, so.keep it up!

Purchased 2015Nissan 4x4,pushy sales tactics,half to close this deal tonite. Buyer beware that advertised lojak is on you, 799.00,nothing mentioned about lojak cost in advertisement of vehicle. Cost of lojak forced on you at closing otherwise deal is off the table, nice to tell me then after driving 70miles.Also 500.00 coupon was refused by sales manager on certified pre owned vehicle. I don't know how certified the truck is ,get truck home and find out sun roof doesn't retract and backup sonar not working. Purchased vehicle 5/22/18 and still waiting on plates and registration. I am self employed and know something about customer satisfaction ,it goes a long way.Brian O.

I took my car in for a 30,000 mile checkup. The team had my car done well before the expected pick up and everything is running smoothly. Great job!

Everywhere I got turned down so I know for sure it was gone be the same but Jim made sure he got the job done !!! I walked out with a better deal than I thought! Jim is the best !

I went in for an oil change, but needed rear brakes. I was informed of the extra cost and the extra time needed for repairs. While I was waiting, I was browsing the showroom floor contemplating a trade. I saw Rafael (who sold me my current Altima 3yrs prior) and asked him about trading in my car. He was knowledgeable and very patient with me answering any and all questions I had. I enjoyed the fresh coffee and snacks on hand. As always, my experience here is top notch!

Always a pleasure, car serviced and received back in under 2 hours.

my wife need it a car and since my sister and I both had purchase a car there ,it was an easy choice, salesman and stuff knowledgeable and they walk us thru the process,I will recommend this dealer to a anyone. Jim Wilson our salesman there was very kind and help us thru the entire process,we left happy with the car we wanted,I will come back when shopping for a new car.

First of all I had my car towed at 11:30PM LAST NIGHT for a flat tire. I had to call them 5 TIMES today just for an update that nobody could give. So they send a driver at 3:30PM upon my request after calling and calling. Get there and my car has ADDITIONAL damage that was not there when my car got picked up. They tried to say they didn't have any loner cars after inconveniencing me and that I just had to wait and submit a claim to my insurance company and let them investigate. So all of a sudden they have a loner car but aren't going to repair damage that happened while in their care and I still don't have my car or an update as to when it may be ready. BAD BUSINESS!

New to the area and needed oil change and tire rotation for my Nissan Rogue. Able to schedule, and reschedule, online. Service was friendly and professional. Waiting room offered comfy seating, drinks, and snacks if you wanted them. Cost was reasonable.

Needed an appointment quick and they got me in and Dan was very accommodating to my situation and needs.
Great experience!

Jonathan Lathers, the Service Advisor, was of great help and explained to me the repairs that were done on my vehicle.

Great experience with service during this covid situation. In and out quickly and safely. Everyone was masked and took good precautions. Price was right too.

Very friendly staff, and they always wash my car when I get it serviced. Just a little bit on the expensive side, but they do a good job Everytime