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S
3 years ago

Saturday seems to be very crowded, but it wasn't c...

Saturday seems to be very crowded, but it wasn't crowded that much on weekdays (but it doesn't mean that there aren't any people, people of various ages come and all the staff are working with someone The situation.)

Even though I was busy, the staff members felt that they loved the camera, and I had a great time with them because they thought about what to do as a camera companion rather than a sales talk.

There is also a trial stand and a gallery, and if it takes about 60 minutes, it will feel like spending time there.

S
3 years ago

I bought the lens and took it because it was broke...

I bought the lens and took it because it was broken, but even during the warranty period I was charged for saying that it was not broken naturally. Because it is a plastic part, I think that the part that protrudes about 2 mm from the edge was cracked or cracked from the beginning. I just attached the lens to the camera body once or twice.

T
3 years ago

I asked the lens and the main body for adjustment....

I asked the lens and the main body for adjustment. It took about 7000 yen for 3 hours. The inspection pack includes exterior cleaning, but it is not clean at all. Dust and nail marks between the lens and grip remain.
And the focus is not improving at all, it remains sweet.
At the time of return, he said, I adjusted it because it looked like the front pin, but he said the same thing to the next customer so badly.
I thought I was saying "I didn't clean or adjust anything, but I didn't notice that customer" behind the scenes.

I don't really want stars, but the reason for the two stars is that the staff in the exhibition space responded very well.

I was very sad.

K
3 years ago

Nikon's Holy Land

Nikon's Holy Land
Try the new D850 as soon as possible, watch the works of top photographers and get a signature when you are in the corridor.

B
3 years ago

It is crowded even on weekdays. When asking for re...

It is crowded even on weekdays. When asking for repairs, I want to go at the same time as opening.
It is on the 28th floor and has a good view.
Photo exhibitions are also held regularly, so it is perfect for killing time.

H
3 years ago

I visited for repair of NIKON 1V3. He kindly and c...

I visited for repair of NIKON 1V3. He kindly and carefully explained the repair method and cost. I've been using Nikon for 32 years, and I'm reminded that Nikon was good because of the excellent after-sales service.

m
3 years ago

I asked for auto focus adjustment (rear pin) and c...

I asked for auto focus adjustment (rear pin) and cleaning of the digital camera.
Work is completed in about 90 minutes and the camera is in good shape! Even if the work fee is high, the manufacturer's maintenance and inspection can be reassured.

D
3 years ago

It used to be reliable support

It used to be reliable support
Repair and adjustment were also entrusted in peace

After business deterioration, it became a Sunday break until the reception desk for maintenance such as showrooms and repairs, and only cleaning of the sensor was not possible, and cleaning and inspection were forced to be set.

Up to this point, I thought that I could not help but for the survival of the manufacturer, but the quality of the adjustments was also broken, and it became a camera that was difficult to trust and use.
Just using the body and lens immediately after adjustment, and taking a picture of Shinjuku Station, it is natural that you are out of focus

It is sad to see that the only way to experience the original Nikon's accuracy is to get it adjusted at the factory.
I also knew why the user was leaving.

I hope the system will change before Nikon's name disappears.

S
4 years ago

Wonderful service Center.

Wonderful service Center.
As they had many counters to handle multiple customers at a time, there were not much waiting time at all..
They conduct didn't trainings too..

C
4 years ago

Great panorama view of Shinjuku!

Great panorama view of Shinjuku!
Great place to repair or service your camera!
Affordable
Friendly staff with very clear explanations
No line and quick reservations at the machine
Took about 2hrs to get it done (after a coffee or lunch you can pick up)

They also let me try lens on my camera and play around with it.

I bought one lens too :)

Really recommend anyone interested in Camera they also have demo of new camera and seminar and photography classes!

k
4 years ago

Beautiful, easy to spend and good view. The place ...

Beautiful, easy to spend and good view. The place next to Bic Camera is also good. Recent Nikon products have been sturdier and less likely to come. If you have a problem with the exterior, buying replacement parts here and repairing it yourself is fast and cheap.

J
4 years ago

I got a sensor cleaning.

I got a sensor cleaning.
It took about two hours from reception to receipt on weekdays.
It is good to look at the Nikon products in the plaza during the waiting time, but you can spend as much time as you like, such as going to the meal after receiving it and looking around the camera shops (There are many Bic, Yodobashi, maps, etc.) in about 2 hours It was in a blink of an eye (^^)

G
4 years ago

It is on the 28th floor of Shinjuku El Tower.

It is on the 28th floor of Shinjuku El Tower.
I went to clean the SLR.
Clerk's response was polite and very good.
The interior of the Plaza is very beautiful, with Nikon SLR, mirrorless, Nikkor lenses side by side.
In addition, you can see the view of Tokyo from the glass in front of the elevator.

Y
4 years ago

If you repair or maintain Nikon products, there is...

If you repair or maintain Nikon products, there is a sense of security when you take them here rather than putting them in the shop they bought.
You can actually try touching the interchangeable lens and the camera body, and camera bugs etc of the manufacturer collaborating with Nikon (Yoshida bag) and so on are also exhibited and sold.
Since she also sells shepherds, it is also a souvenir of the Nikon party.

r
4 years ago

I consulted about the problematic d600 that I got ...

I consulted about the problematic d600 that I got a black dot twice last year and had to replace the base each time, but I could not tell me a great solution. It should have been alleviated by exchanging the base. Isn't it strange for me to say that twice a year? Other models are fine.
This year, the free service was discontinued, and I wanted you to replace it with d610 if possible. What is the difference with the person who exchanges it?

I'll switch to Sony!

x
4 years ago

When I was using Nikon, I used to come to do clean...

When I was using Nikon, I used to come to do cleaning often, but he kindly provided me with helpful advice. The gallery has been refurbished and looks good, but I wonder if I should choose more of the exhibited works? There are many things that I think.

H
4 years ago

Anyway, the response is good, and in any case, sin...

Anyway, the response is good, and in any case, since the answers that are close to the user's position are presented, it is possible to consult comfortably. You can also adjust the focus of the focal length, which Ginza cannot handle, so it is better to bring the telephoto lens into Shinjuku. There is no affiliated parking lot, but it's a little cheaper than the surrounding market with a maximum of 1800 yen for 24 hours at the parking lot of El Tower itself, so I'm not bothered. If you live in the Tokyo metropolitan area and are concerned about Nikon cameras / lenses, you should bring them here first.

Y
4 years ago

Nikon's service center now exists only in Tomeisak...

Nikon's service center now exists only in Tomeisaka.
I hope that you will increase your location to the old position if you get better results.
The other day, I went to Tokyo to attend the event, but because of the waiting time, I gave up the request for sensor cleaning.

t
4 years ago

Because it was a corona season, I was wearing a ma...

Because it was a corona season, I was wearing a mask and temperature was measured.
After all, the view is wonderful. ( o )
The place to go if the weather is nice.
A photo exhibition is also held.
I also touch the equipment.

m
4 years ago

The view is good.

The view is good.
There is a gallery and a showroom.

M
4 years ago

I waited for the elevator for a long time when vis...

I waited for the elevator for a long time when visiting at noon to have the camera do the work.
I think that 2 are few.

There were a few inspection menus depending on the contents, but it was 3240 yen to ask you to do the most things.
It took about 1 hour, so it was just right to leave it before noon and go to pick me up.

When I looked into the viewfinder, I could see a fine black dot, and it was not beautiful that I did not improve even if I used a blower to clean mirrors and elements.

Old camera was not able to correspond, so I think that it was better to check before bringing in.

M
4 years ago

The view from the 28th floor of the building is am...

The view from the 28th floor of the building is amazing. It is an oasis of Nikon Juan such as exhibition and explanation of Nikon products, service center, gallery, training etc. Also, when you come to Shinjuku, this is the place you want to stop by.

s
4 years ago

It is good for the current product and the thing d...

It is good for the current product and the thing during service acceptance period, but the thing of the service end is useless. We say that it is bureaucratic or you do not get in any way. Maybe it was an odd thing, but in my own way Canon still had more flexibility.

Also questions about the technology later. As it has two kitchens with F2 body, it specializes in repair one machine. I asked for another one. The first thing I noticed at the reception desk about repair completion was the peeling of the paint on the front of the body. I used a solvent to peel off the leather. Even when asked, "No parts" "I'm sorry" single point. This condition ... although I got a good F2 of purpose enough and put it out for the manufacturer. It is passed in the state corrected with the touch pen, and the mirror is stuck when I give it up and receive it and confirm it by saying "Please forgive it with this". ? . I was asked to respond on the spot, but I regretted at the same time looking at the correction of the body that I took and attached. It should have been sent to the repair company from the beginning.

It may be a reliable place for professionals and those using the latest models, but since I am a poor user who only has old products including Digichi, I have not trusted Nikon services since then. You will feel sad even if you inquire.

J
4 years ago

The camera and lens that I bought with a new one d...

The camera and lens that I bought with a new one did not match the focus of the lens. (Unable to adjust body)
When I went back home and checked, I did not fit yet and adjusted the body. (It is perfect at around +13)
Because it is far, it is hard to go again.
Is Nikon's focus standard loose?
Or did you return what you should go between factories?
I regret having switched to Nikon.

J
4 years ago

Talk about old trash

Talk about old trash
Have to listen endlessly
For those in the showroom
I head down.

When I was a film camera
Inspection and cleaning was free
Now in that kind of world
It's gone
I guess

Ginza will also be closed
It seems to be only in Shinjuku
I want to visit you again when I restart
think.

h
4 years ago

You can touch Nikon cameras, lenses etc. We will a...

You can touch Nikon cameras, lenses etc. We will accept repair etc. Depending on the time, it is done until 18:30, so if you go at the last minute you can enjoy the night view from the 28th floor.

L
4 years ago

Like a Ginza store, a clerk is kind. Even if I do ...

Like a Ginza store, a clerk is kind. Even if I do not understand the camera, I explained it properly, I noticed that the update was not done and the parts of this camera will soon be discontinued, so please take good care of it, He does not recommend new things, but rather makes gentle words.