New York Shop Exchange/Video Broadcast Services Review

If you are in New York and want to buy some cheap electronic gadgets, this is the right place

Asked associate about cell phone. Got one word answers. Need better training here

Intresting place to shop for your gadgets ...computer..phones etc.

Very helpful in assisting to add our names to the waiting list for the new Apple AirPods that are currently sold out nationwide

Great store, very helpful staff, generally a go to store for electronics.

I pickup all my online orders from here, very good & convenient service. Thumbs up from me.

Still with the high dollar, it's worth buying there. I bought a Kindle fire with a good price.

The most varied in technology. Impossible to leave this place without buying something ...

Whenever you go to the USA, BestBuy is always a good option for electronics purchases.

Excellent young and very professional personal attention

Well organized shop, fast service, very friendly staff, great prices! I recommend!!!

They had what I wanted but with the employees bad attitude they lost a sale of several hundred dollars. I would rather go to a different location and experience that thing called "customer service"

Very good store. Good prices. They do not have bags for packaging on occasions.

It's a city beat buy, has what you need if not sometimes a little pricey.

I had to approach the kids working or so I thought were working. When I asked a question they acted as if I was bothering them or interrupting their conversation. Was ready to spend money and walked out disappointed.

Especially Daniel from apple department was a great help and a wonderful sales guy who understand perfectly the needs from a customer ...thanks Daniel

Staff is friendly and helpful, we found all Blurays were looking for, opens from monday to friday at 9AM.

Quick and friendly service. First Best Buy I've visited where someone asked if I needed help. Staff was friendly and helpful. Item I wanted was in stock and checkout was quick. Store was extremely hot and employees and customers were complaining but there is construction in the building and is likely temporary.

Store often crowded. Sellers do not trust their stock status because they are looking for products on the train when their computer tells them there are none left.

Great customer service. Made returning my item so easy

Great product placement affordable prices easy customer service great service for all your tech needs.

When buying stuff straight up it's ok... But... I bought a camera battery (70$). When I took it out of the packaging, realized it was completely drained, meaning it was stored for an extremely long time or faulty when it came to the store. The battery wouldn't charge at all (official canon battery, appropriate official canon charger). Tried to exchange - "no deal, call canon". Called Canon - "no deal, call best buy". I guess I get that people could just replace their old dead batteries for free this way, but there has to be some customer protection built into the system so you don't just lose 70$ for nothing. As a tourist coming to NY from East Europe, just losing this amount of money hurts a lot. Bad luck for me I guess...

Have to twice since employees dont have clear answers

Please dont be social with me i just want to spend mony not be friends

Badly run. Large number of staff doing nothing, chatting on the sides. Made an appointment with the Geeksquad service and ended up waiting for a long time for a simple screen repair. Service was poor

Shop with many options, uncomplicated service, payment at various store points, no queues

Small buildings small alley... But youll find ehat you need

In itself, in the US retail are in crisis because the ecomerce is eating them, in this place was not stocked in anything, the stock was not good I even a cashier did not want to give me my change just for being a tourist, in words simple I wanted to cheat, could not, what I bought is of good quality, I do not return to any similar place unless I really need it

Good consumer electronics store our Euronics or Mediaworld style.

Excellent for shopping! Payments and delivery is instant! Do not waste time!

A great store to shop at. Been going there for years.

A typical Best Buy. A large selection of electronics that the employees typically know nothing about.

The first clerk was rude and grumpy, the second extremely polite and helpful. Unfortunately the item I wanted had not.

Purchased a new laptop and was greeted by a employee at the beginning of my stay. But he didn't seem to know much about what he was selling.

Not bad, they didn't have Sony phone cases... Even though they sell the phone.

No one offered to help me when they saw me going up and down aisle looking for item

It is hard to find someone who provides service. Service providers are misleading.

Item was in stock as advertised and good downtown location