New York Shop Exchange/Video Broadcast Services Review

All the associates were friendly and willing to help. I went to do some price comparisons on projectors.

Good variety of merchandise. The staff in some cases does not know the products.

This is my go to Best Buy since I'm always at work and this is near my job. I can always go and look around for movies and games very easy. Recently I didnt like the new set up bear the entrance. Apple and Samsung stations occupy to much store space forcing Best Buy to condense and move the movie and music sections to the basement portion of the store. I like the older set up better of u ask me. Other than that staff is helpful and always looking to help even when ur not asking for it. Cashing out is usually quick and painless. They always to seem to have inventory for everything on shelf.

Arturo is very helpful for a starter like me. He recommended security cameras for my use. I'll upgrade to better ones once I tested the basics. Arturo is very hot as well. Look at those muscles. Check him out.

Very Welcoming, Friendly staff, But not a vacation destination unless you really need something

We were taken care of by a very friendly Brazilian.

Not sure where things are as usual. Great customer service though.

I must admit I was disappointed. Very few models of phones available. Must say I liked B&H a Lot better

Looking for the girl with the big brown eyes and brown hair with bangs who locked eyes with me at the top of the stairs. Happened yesterday (17th)at around 2:30.
I doubt this will work but nvm.

The staff are friendly and knowledgeable. In today's world if you are going to rent prime retail space make it count. Best Buy, Apple, Microsoft, Samsung are the gold standard, learn and improve.

Good products and the service is extraordinary, very good.
Good products and the service is extraordinary, very good.

I placed an order on Bestbuy.com for an LG CX77, the TV failed. I tried to setup an exchange through bestbuy.com however was unable to do so due to the order being stuck in "ready for delivery" status since purchase (2+ weeks).

I called BestBuy over 15 times. Spoke to dozens of people, had cases open, nobody could help me. After a week went by I posted on the BestBuy Reddit and a BestBuy employee told me to go to a local store and ask for a manager and ask them to talk to "the bridge". The bridge is support for bestbuy employees.

I went to this location, 44th and 5th. I worked with Kirk a Sales Manager. Although I had to go back twice as he had to file paperwork to get the order released as delivered he was the only person able to resolve my issue. He is a true professional and I am so grateful he was able to help me, I was at my wits end trying to get this resolved.

5 stars all around!

Poor attention on this site by employees who speak Spanish. I do not know if those who speak the English language will also pay such bad attention.

Large store, good variety of products. I was attended by the seller BRUNO. Very attentive and polite. Speaks Portuguese. Demonstrated all products. Exceptional service.

Yo yall heard? Go see this man called Matthew if you have any problems or questions related to gaming. He knows his stuff and this man games. Love this store, y'all need to get on this, facts

As soon as i walked in there was someone there to guide me in the right direction, Mercelle in the computer section helped us out a lot, she made us feel very comfortable and treated us like valued customers, and has well rounded knowledge on computers ,the whole team there seem to be knowledgeable and helpful,

The one place to get all of your electronics for me.

We went to find punctually what we needed we did not have advice of anything quite bad attention

Long hours. There are not many kinds of merchandise

Visited this store 30 mins ago looking to buy a Manfrotto Tripod. Checked online and website says it's available in this store for the openbox. One of the guy on camera dept said that it only available for online purchase.

Just before I change my mind I walked myself to the shelf and find this only one Tripod with the similar price tag. Brought it to the counter and purchase it.

I was wondering why the guy said it's only available for online purchase while the tripod is there?

Such a great online system with poor customer service?

I like it because you buy safe technology. What is already opened because they have returned it, is separate and there are also very good prices

I've been shopping at this Best Buy location for about 8 years now and have never had any issues. Usually just in store pickup.

Purchased a Galaxy Tablet 18" and a 12" Galaxy Book. The entire staff was great, every place I went, there was someone there to answer my questions. 5 Stars.

Not much stock left after Black Friday. Staff were very good.

Wow, what a selection, alot of helpful staff, but overpriced"

Everything you want in electronics, appliances, telephony and computers ... Super price

It is a very small Best Buy but it can get you out of trouble, mostly in small electronic devices (cell phones, tablets, audio, etc).

Better prices than other technology stores in the area. Highly recommended

Called in advance to see if they had the laptop I wanted to see on display. Called multiple times over 3 days to confirm it was on display finally getting a response on the third day. Go to see the laptop which was a 2 in 1, pen is missing. Ask associate if they keep the pen away so it doesn't get stolen as I'd like to try out the pen on this model because it contains the ES digitizer I had been looking for. " I dun even know where that pen is, its been gone for a while." Asking another associate the other says where he believes it might be but doubts it. "So nah man, we don't got it." Thank you for wasting my time best buy on 5th avenue. My fault I suppose for straying from online shopping and foolishly relying on human elements.

Good customer service, diligent to help you with your concerns through a technical but brief advice. I deal in English as well as in Spanish, a complete variety of gadgets and electronic products.

They don't have everything available at their store but you can always check in online store. You will find mobiles, laptops, electronic accessories, desktops, digital cameras and many more.

Most of the sales people are helpful and knowledgeable

Good store, market prices. Some interesting offers.

The employes were rude to me, in especial a woman, the store was a bit overflowed and i barely touched her, she over react making me fell unconfortable

The employees here do not even aknowledge you unless your white.

Normal Media Markt style with many employees who try to help as best they can, similar to the German consumer electronics store. Not so good in this branch. Everyone is busy with themselves and a maximum of 30% of the workforce really look at customer issues. Didn't convince me.

Very good has everything from electronics and good service.

This one has a best collection. Normally what you find as offers in bestbuy web site are available in this store.
Employees are friendly. Very helpful.

Very nice electronics store, very complete, with good promotions and prices

Excellent US electronics store, with gadgets and products of all kinds, for home, health, games, smartphones, notebooks and everything else your geek mind can imagine! Be sure to visit these stores if you can !!

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Line has 25 knives, can't afford

Poorly Stocked, poor salesmanship. Will not shop there again.