New York Shop Exchange/Video Broadcast Services Review

An organizational and service nightmare. Fire management and retrain the staff or don't expect to be in business long

It's Best Buy... Same stuff in a different town. Free bathroom in the bottom right corner of the store.

Great for buying electronics. I don't recommend buying items that are supposed to be cheap, like cables and cases, as you can find better prices in NYC. Computers, cameras, cell phones and similar items have very good prices and options.

Just love my experience every time I go to the Union Square location. Friendly staff and they are very helpful

The dream of those who enjoy quality electronics in one place.

Variety as always and a basement with lots of electronic options

Very helpful employees. Fast checkout. Found everything I was Looking for.

Quite a busy store. Always worth checking their prices against amazon to make sure you aren't paying over the odds.

Common electronics store. Nothing more than many others like Mediaworld. The prices are not low but identical to those of other stores. On the internet it is clearly better !!!!!

No wait for the Geek Squad when you have an appointment. Your name is right there on the screen

Excellent stuff and good choice of products. I can only recommend this store.

Good have one here, but you might feel the selection is limited.

Great staff, helped me find some laptop cables I was looking for!

Great selection of electronics and accessories. Well organized and merchandised. Helpful and knowledgeable staff. Very convenient, especially when you need electronics in a hurry.

Great service and a wide diversity of electronic goods

Bought online went to pickup desk in and out in less than 15 minutes.

One good place and one can buy electronics products.

Convenient in case of immediate need of electronic products. Nevertheless prices are relatively expensive.

Best buy offers to take back your purchased products a few days before: practice to test.

The store is okay, big and easy to move, the staff is helpful, and the prices are good. It is a good place to check if you want anything tech. Check for the open box session and you can find a great deal.

Went in to pickup an online purchase. I was in and out in less than five minutes! Super nice costumer service rep.

The customer service is top. The dedication as well and we would like to say a big thank you to Rian.

Great location and most of the time you will find your merchandise there. The latest products are displayed and usually available as soon as they released..so you won't need to wait hours in line to get your new phone.

Service is very bad.Waited more than 20 min,to get help. Unacceptable for this location.

Only one option of cables, insignia. Where are we on a ISLAND ???

Nice store. Good prices. But the client service is terrible.
If you are a foreign, be prepared to be totally ignored. I was there twice, in August and November. Both times ignored.
I was looking for some information about a product ask for help many times the people who work at the store and nobody even looked to me.
I ended up looking for the information on internet.

Got the best deal for smart watch. The salesman are highly informed and helpful.

I visit this location of Best Buy as i work near by this place.
I wanted to buy case for iPad Air 2. Even though web site displayed inventory availability, store representative where unable to locate the item.
-1 for displaying wrong inventory.
Great representative though.

Best bay is Best electricity store in USA. I was afraid of the prices because the location of the store, but it was affordable.

Store with huge variety of products, latest launches. Price ok

3 employees were having a group conversation when I walked in and the same 3 were having a conversation when I walked out 15 minutes later. The place was a mess. No one asked me if I needed any help and they weren't busy helping anyone.

Staff were talking in a group and could see I needed assistance. The lady that did help me wasn't very friendly

Not buying at best buy anymore. I'll buy from Amazon or some other place.

Place is crowded. Tourist attraction. Staff is normally cool and helpful.

Undisputed store of electronics and the like. There you will find everything in the business. Worth it!

Very good attention, great assortment in telephony, laptop, photography and technology in general, some employees speak Spanish and have open hours on a wide schedule, even on Sundays

Jalil was very courteous and understanding. He replaced my laptop even though it was well over the 14 day period because the screen stopped working.

Very good store. Has a Brazilian salesman, his name is Bruno. Very good seller, helped us find everything we needed.

I love coming here...it truly feels like i get the best customer experience!

Excellent salespeople . knowledgeable about product