New Horizons Behavioral Health Review

WORST place I've EVER delt with! Rudest staff and the providers don't care about anyone! None of these people should be working with mental health patience.

New horizons helps people with mental health issues on a sliding scale. Medication is also available through the on site pharmacy or you can get prescription sent to a pharmacy of your choice. Screening is needed to get assistance through New Horizon

They help people who serves in military since Columbus a retirement place for a individual or couple! Help them on homless places! They don't bother with non military people

I cannot schedule a routine appts for my boys to meet with their doctor b/c apparently he has taken the obligation of servicing his colleague's clients. Don't get me wrong, I'm all for team work, but when YOUR established clients are unable to even obtain an appt is just ridiculous! I've been told to call back on a particular day. If it's that's serious, I guess I'll be looking for services rendered elsewhere because my kids are my priority & their needs MUST be met!

This place is doing really wonderful things for Veterans.

These folks are hard working and dedicated and i thank God for them.

Spent 8hours here to be referred to another place. The registration dude would not stop cussing casually. Doctor googled something in front of me about drugs and read all of the nutty side effects in babies off of google. Did not seem to take my decison on wanting to breastfeed very seriously as she said she would see after I had the baby. Was honest with these people and am now a little worried about them having information on my health. Considering the unproffesionalism i witnessed. They could not seem to figure out what to do with me at all at first. Save yourself some time. Go to Schroff or Ellis. Only reason I'm giving 2stars is they do some pretty great things with our community and the surrounding area. However i was extremely dissapointed in the office and atmosphere.

This place is horrible Pamela Jones was nice @ one she even when to a church but she got a new promise her head swell up now she wears a wig so people do know who she & now she a case manger I told her one day I did not know who she was (that is the purpose of wearing a wig so no one know who I am I just want to be pretty & not be bother by any one she wears 1993 style closes way out style short dress like they wore in 1990 high water dress very she thought by wearing a wig help her looks she need a whole body make over face & all very unfriendly personnel one want to be around her

Very poor with assistances with help on contacting employees

Folks have problems, this is true however certain situations can be handled without a mediator ; its called testicular or ovarian fortitude. Feel that

This place is very unprofessional, 12yrs ago when my mother was going through depression. A counselor there told my my she thinks she is on street drugs. My mother kept the experience to herself and told me later on what happened and I was disgusted. My mother is a home maker and barely goes anywhere. Making personal judgements about people is not psychology.

I am posting this review to warn people of this establishment ive been going years and the downfall of the place is heartbreaking to a long time patient. In 2017 the state of New Horizons is quite poor no longer can you get an appointment to actually see a doctor you have to be a "walk in" and thats if they have a provider there because honestly on some days walk ins cant get to the provider in fact the providers are barely there. As of this past Wednesday (9/13/2017) and today (9/15/2017) I was completely out of medication and turned away due to on Wednesday they had no provider in for walk ins (Which mind you they do not tell you about until you arrive there or expect you to know by the signs taped to their walls that most people walk past without a second glance) so on the day in question we were told there were no providers for walk ins however there were scheduled appointments which they had not told us were a possibility you have to be eligible for an appointment apparently. I had no knowledge of this we were told to come back Friday (today) and so we did We had signed in as number 15 on the sign in sheet and were suddenly kicked out because the provider was only going to see 7 patients today me and my grandmother asked what to do about my medicine but were met with responses of "pharmacies know our situation talk to them" or "we can only see 7 patients today" and in response I said they do not care but the secretary said they do care it does not ring true if an entire room of patients must leave and they may all have been in my situation no medicine and barely able to make it there in the first place. This is unacceptable for a medical establishment seeking to help individuals who suffer from mental illness and other such conditions its a shame that patients like me and several others are turned away with not even a care to what may happen to us when we leave due to their lack of caring and providers that can help these people. I hope they get their act together but to fellow patients if you call a supervisor you will get the treatment you need so there is a solution here I recommend calling the numbers listed on their wall it may just get you your medication and an actual guaranteed visit until you can find elsewhere to get your needs met properly. Everyone in the same boat as me at the mercy of these people have my prayers sent your way and thank you for reading.