Good service but management leaves much to be desired. Park across the street bcz they don't validate and it's a racket. Just giving you a heads up, they definitely want to steal ten bucks for parking!
Great hotel. Nice amenities, as a matter of fact this is the only hotel that offers two king beds. Some of my relatives came form Canada before Pandemic and they stay at this hotel I'm glad because I recommend them staying at this hotel and they did and when they got back to Canada they shared their experience at this hotel they were happy.
Really poor front desk staff. After 10 frustrating minutes, the manager had to step in to check me in. Rooms are old and dated. I know they are going through renovations, but would stay at another location in the future. On the upside this is where Obama stayed during his last visit to LA. I have stayed here twice. Nice and attentive hosts on executive lounge.
obama once stayed here.. if that s not good enough for you.. dont know what is
I always stay at this hotel whenever I have to go to Woodland Hills for work. The staff is very friendly, the rooms are nice and it s a 5 minute drive from my office. I ve ordered room service several times from the downstairs restaurant and everything was always amazing! I ve stayed in a regular King Room as well as a Corner King. I loved the Corner King, there s a separate couch/sitting area , where you can lounge or you can eat dinner at.
Always great night when I stay here.
Maids and the rest of the stuff are always so nice!
Not about hotel overall pretty clean staff is friendly. There is something dripping the main lobby they haven't fixed since I've been here four days ago.
Very clean hotel and dining service. Courteous serving staff for our business meeting lunch. Good food and catering. I would recommend for professional gatherings. Will probably come back.
Great hotel, comfortable beds. The only downside side is the parking. The parking was a little bit overpriced and a little bit of a walk.
First hotel, on a three night trip, where I actually slept. Would definitely stay here again!
Parking attendant staff was overly amazing very helpful Hotel was spotless beds were comfortable what you expect from a Hilton
VIP to get into this schwanky hotel bar. Fantastic bar area around pool. Came here with my boyfriend to unload on some memory lane Dallas fiascos he had dealt with. What a fantastic time. Professional staff, friendly bartenders. Upscale atmosphere. Super crowded and a complete blast.
Great location, all double occupancy rooms have king beds! Nice amenities, walking distance to mall
Staff at the front desk were very helpful. Staff in the restaurant made sure I was going okay even though I did not order directly from them. Every hotel employee greeted me and wished me a good day
This property is nice. It's been remodeled. Very close to lots of stores. I would definitely use them again.
Facility is clean and well cared for. The executive club was closed, but they set up an alternative site for it.
Nice clean modern decor, lots of seating in and around the lobby area. Sweet lil side market / snack bar inside lobby, which is great if you need coffee, tea, sandwiches, candy , fruit, juices, or a combutcha. The restaurant staff was friendly, & offered great suggestions. Beds were comfortable and down pillows amazing. Bathroom were big and open, bathroom products were nice as well.
Very nice hotel and staff. Rooms are good sized. No complaints
Great hotel. Had a huge event and staff was very accommodating...food is great and rooms are big and comfortable...including the beds
I have been traveling to the Hilton Woodland Hills for about four years and have always experienced exceptional service at the Hilton. I especially want to give my application to Yethar who always remembers me and takes great care me in the restaurant given my food allergies. Yether has the gift of service and hospitality, and I am thankful for her and the Hilton team.
Booked a one-night stay with the family, and it was great. Room prices were good, around the $100 range. Requested two connecting rooms, and they were able to easily accommodate. Requested a refrigerator, and they hooked me up. Gave me a nice room with a balcony, and full breakfast coupons for my HHonors Diamond membership. Breakfast was pretty good. Staff was terrific. Nice walking distance to the Cheesecake Factory. This was a very enjoyable stay - can't always say this for Hilton hotels.
Service was okay, people at front office were terrible except for this one lady who was really nice and made my trip 10x better
The attention of the staff very warm. Room cleaning very well and ample space
One week visit over the Christmas holiiday. Great stay. Beautiful facility. Wonderful staff. Good restaurant. Two little "darn" comments. 1. Photos show Keurig in the rooms. Nope.
2. Angle Soft bath tissue really isn't...
Dave, from Manassas, VA.
I come to Woodland Hills often and always stay at this hotel close to my family and friends on many previous times we stayed at Hilton we didn't get charged for parking spot but this time 02/15/20 we got charged $44 for two nights for a parking spot. I believe it is expensive $22 for leaving a vehicle in a parking when you already pay for your room, this is the last time i stay at Hilton woodland hills.
I stayed in an executive suite which requires you to use your key card to access the floor, which came in handy considering there was an incident with a couple of suspicious people walking the halls on different floors and trying to access the executive floors, but were unsuccessful. The staff was extremely helpful and attentive in this situation and in all other aspects of my stay. I had a great stay.
Great location with easy access to many surrounding locations. The self parking is easy enough, but the valet does have its perks. Rooms were clean, plenty of space, and ours at least had a great view. No issues during the stay and would most likely return to this property.
Room and people very nice, the gym needs enlarged and equipment needs repaired or upgraded.
Was not what I expected, hotel was under renovation, room was small, did not have microwave nor fridge. Tried cancelling reservations that were made through a 3rd party, and was very difficult to get a hold of "managers" to assist with the situation. Never again will we reserve a hotel at any Hilton locations nor recommend them. They did not refund 5 days we did not stay there, which the director said he had no problem refunding. Hopefully it'll be resolved once taken up to someone higher.
Great experience every time I stay here. The hotel is clean and modern and has a great executive lounge.
I will stay again on my next visit to Los Angeles...
I must say this place was nice. The location was the very best and the manager as well. When we booked our vacation we checked yes for a wonderful view over the city, pool, free breakfast, free parking and a balcony. Nope didn't get none of those when we arrived. The manager did try and help getting us in another hotel but it's almost 1000 more than what we paid here. So he moved us to the 6th floor. But I'm pretty sure we paid enough to be way higher than the 3 or the 6th floor. So please make sure u always call and confirm the room you applied for before reserving...
Beds are super comfortable! The only thing that was a ridiculous hassle was the parking.
Keep in mind that you will be paying around $20 for parking alone during your stay.
I was there attending a work conference and was very happy with the facilities.
I stayed at the hotel this past weekend. When I made the reservation I told them I would have two dogs at the hotel one of the nights. When I checked in also said I would have two dogs. They said ok great we are dog friendly. Fast forward to when we get the dogs to the hotel. I get a call from the front desk saying they have a 50 lb maximum for all dogs. And the dogs are not welcome in the hotel. NO WHERE did they ask about the size of the dogs. When I made the reservation or when I checked in. I understand about policy s but when you make the reservation they need to be upfront and tell you. It was not handled in a good way. I will NEVER stay at a Hilton again.
The bathroom was cleaning, the tube is rusty and little table wasn't clean to
Updated decor and technology. The restaurant food is inovative and really good. The staff is very friendly and helpful. If you're a Hilton Honors member the breakfast and evening d'oeuvres plus drinks are very generous. I would stay there again if I'm in the area.
Enjoyed my stay at this location. Room service and the Runway lounge food and drinks were satifying with vegan choices. Rooms are clean and modern. Access to the gym and a business center.
They had champagne and strawberries in our room for our anniversary ...loved this hotel
I enjoyed my stay here, but I found it lacking due to the fact that my room didn't have a bath and there was no pool or hot tub. That said, it was a pleasant stay and I wouldn't be upset if my company booked it again. Had a good night sleep and the accommodations were spot on.
Worst customer service ever. Another horrible Hilton experience. Typical Hilton responses to issues - hotel says it corporate and corporate says it's the hotel.
We just held a Fall Conference for College and University students from all over Southern California at the Hilton. It was an awesome experience and the staff were super helpful in everyway. We catered food from the hotel and reserved the ballrooms for the conference. Things went smoothly and people loved the location
Great room. Comfortable beds. Clean bathroom. Beautiful spot
Conrad is rolling over in his grave at the poor quality of this hotel that uses his name. A/C makes terrible noises all night. Moved to new room that smell like smoke in a non smoking... Next room A/C turns off in middle of the night and we wake up dripping. No apology, no offer to reduce bill or anything.
Front desk was incompetent and rude. We will nevercstay on this Hilton again. Warner Center area has other options. I suggest you use them.
It was clean and very nice. If it was anything other than a company trip I probably would not stay here. Not very many amenities that come with the price.
Not a great experience.
I went here for my anniversary. First thing, they did not offer any bonus feature. Usually all hotels do that on special occasions. It could be as simple as a cheap champagne, but not even that. Of course, i assume it is not a high level hotel so I let it slide. However, the second reason is why they get and deserve a 1-star. We were at floor 10 and close to our room was an ice room with an ice machine. From early in the morning to late night, hotel staffs would come to pick up ice and they were talking loudly and shouting with/at each other. I definitely do not like to wake up with others shouting.
Finally, we went to the hotel bar/restaurant with some friends and I can say it was the worst food we have eaten in LA. After few bites, I stopped eating due to the terrible taste. But according to my friend and my wife who continued (they were too hungry), the French fries was the worst French fries they have ever eaten. How can you screw up frying potatoes?
Overall, I think there are better choices in LA, so avoid this hotel.
I had the cleaning crew attempt to come in at 6:00pm, which was very annoying. Staff wasn't very friendly.
This hilton was very friendly when it comes to questions about the area.most staff members at the Hilton are able to answer questions and give directions.over all the hotel it slef is good the room are are clean and the beds are clean and very comfortable.
beautiful hotel room very modern and clean.great for events , what I did not like was employee attitude not helpful and a bit arrogant , front desk specially.
do not like their parking System.
not good at all and very expensive.
Good location, nice staff and remodelled interiors.
Excellent hotel! Very clean and professional and friendly staff. Great location.
Beautiful hotel. My my what a beautiful hotel. Not as grandiose as other strip hotels in a town like say Vegas but it holds its own. VERY CLOSE to the 101 Fwy so access to the Fwy shouldn't be much concern. There's a cool bar area in the hotel lobby with adequate seating. They have decently sized conference rooms for meeting needs as well as some smaller sizes ones for maybe a dozen people. And should you stay in this lovely modestly luxurious hotel the views are practical but depending on the weather still beautiful.
very friendly staff, nice area, clean rooms and nearby shopping
if you want a quiet spot to chill this is the place
Great hotel. Rooms were clean. Service was great. Staff was super nice. Definitely coming back
Not impressed. Expensive self parking you have to walk from and no free breakfast. Check in t-shirt me no pool but I saw it.
Excellent Hotel Staff-Great Restaurant staff-Been staying here for six years never disappointed
Nice rooms, but the conference room was small and hot
Lets start with noise, i was on level 3 above lobby and constant chatter and noise. Then $19 a day to park....are you kidding me???? $12 a day for internet and best of all NO POOL! This place was a joke for a Hilton, my Hilton honors card is going into the trash, i am done with this nonsense
Great hotel with beautiful views! Amazing staff and service!
Was there for a seminar. Had a couple of drinks at the lobby bar. Great happy hour specials.
infinityward.com