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Victor Castro Review of Neversoft
Was not what I expected, hotel was under renovati...
Was not what I expected, hotel was under renovation, room was small, did not have microwave nor fridge. Tried cancelling reservations that were made through a 3rd party, and was very difficult to get a hold of "managers" to assist with the situation. Never again will we reserve a hotel at any Hilton locations nor recommend them. They did not refund 5 days we did not stay there, which the director said he had no problem refunding. Hopefully it'll be resolved once taken up to someone higher.
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