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Jeremy Kuenzli Review of Neversoft
I stayed at the hotel this past weekend. When I m...
I stayed at the hotel this past weekend. When I made the reservation I told them I would have two dogs at the hotel one of the nights. When I checked in also said I would have two dogs. They said ok great we are dog friendly. Fast forward to when we get the dogs to the hotel. I get a call from the front desk saying they have a 50 lb maximum for all dogs. And the dogs are not welcome in the hotel. NO WHERE did they ask about the size of the dogs. When I made the reservation or when I checked in. I understand about policy s but when you make the reservation they need to be upfront and tell you. It was not handled in a good way. I will NEVER stay at a Hilton again.
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