National Credit Care Reviews

National Credit Care has really enlightened my skeptics about using credit repair companies into a very positive experience. My husband and I have received outstanding results compared to when we first signed up. We cannot say enough about the excellent customer service each time we speak with Abby Celis who has been very professional, thoughtful and mostly knowledgeable to answer every question we ask her without hesitation. Abby is also very personable which makes us feel comfortable to share our credit histories which can be embarrassing to talk about. My husband and I disagree on a lot of trivial stuff, but we can definitely agree that 5 stars is not nearly enough to rate Ms. Celis. She deserves a "Sky Full" and much more. Abby Celis is truly a very good asset for National Credit Care. We look are looking to buy our dream home very soon!

Sincerely Yours,

Raleigh and Carmen Boyd

Very helpful, efficient staff. Spoke with Christian this morning and he was able to help me work through some financial challenges I'm currently facing.... Everyone is always very pleasant and easy to work with!

Bill was a great help with my credit scores and giving great advice on ways that will help me and my wife raise our scores in which to buy a house in the next 3-6 months. Thanks to him and Ubin for all they have done for us thus far.

Cris Giraldo was a great in answering all the question about my credit score.
thanks

Lexi was very helpful and professional. She answered all my questions and provided relevant, up to date information about my current credit situation. My wife and I are appreciative and pleased with all the work Lexi and her team is doing to restore our credit.

Awesome service. Customer service is amazing. They are very thorough and keep you updated at every turn. They explain thru your confusion! Five stars all around!!

Bruce feom continental credit helped with me very professional and very helpful

Hard to cancel. Tried cancelling and continued to have payments removed from account after trying to cancel.

We have tried working credit company's before and tbey never really helped us.but learning about the company from Juanita Casados she has helped me alot. Thank you. Robert Dominguez

Neil went through my whole credit report with me and answered all question. did not try to hurry me.All in all 5 star.

This service was amazing!!! I spent about $350 in 5 months and they raised my credit score 60 points. Their staff were very friendly and the customer service was amazing. I would highly recommend their company to all my friends.

I have been working with National Credit Care for a year and some months now, and they have been making positive progress with my credit. More recently I have worked with a credit specialist by the name of Owen and he has been very helpful and informative with assisting me with my account.The only issue that I have with NCC, is that I expected more things to have been deleted from my credit report in the length of time that I have used their service. However, I do believe that if I have been working with Owen from the beginning, the issue that I had would have been accomplished in a timely manner.

Great customer service from Ara Martinez and any other time I call to get updates. My credit score has increased since utilizing the services of National Credit Care.

Today I spoke with Lexi. She was very patient and answered all of my questions. Even ones I didnt realize I had. She was kind and non judgmental. Great customer service that I have come to know amd appreciate. Thanks Lexi for another great experience.

Alex was very professional, kind and informative she answered all of my questions.

Ashley thinks she can talk to you any kind of way and there customer service people are not knowledgeable about there job they will give you information that will hurt your credit score instead or helping which everybody come to Ncc for I finally talked to a manager last week because the previous times I asked they have you on hold so long that I hang-up but that's the game they play be aware of this company people

Brad was very imforative. He answered all my questions.
I feel my money is going to good use.

great service, wonderful customer service, have helped tremendously.
I called today with a question and Kayla Madrid-Lujan answered it promptly and thoroughly

I had the wonderful experience of working with Wilder Cohen. He is very knowledgeable and easy to work with! I am so glad I found NCC to help fix my credit!

I have never liked talking about my credit, it was just something i tried to avoid! When contacting National Credit Care I was not sure what to except. When speaking with other companies it was as if I was a bother to them and made me feel a shamed. However, there was National Credit Care to shine a light on how they would be working for me to fix this issue and get this at a not over the top fee!!

I called in today for my first update and spoke with Juanita, let me say it was a great experience. She was up beat and full of such helpful information making this process sooooo much easier to talk about. It was like speaking to a friend on the other end of the phone. I can't wait until the next call for more credit fixing talk with enjoyable people like Juanita!!!

This organization is truly professional and does a great job teaching you how to leverage the positives that are already existing to help to raise your credit score. I m working with Amy and she s amazing and super helpful! My scores have raised significantly since beginning a few months ago. I m excited to see the final results!

My husband and I have been working with NCC for a while now and they have helped us soo much. They are always so kind and helpful. Mark Barrera has always made the time to patiently and kindly explain everything to me, it really feels like he genuinely cares about our situation. and for that we are extremely grateful and would and have referred people to this company.Thank you Mark and the rest of the great people at NCC for all your help. :)

unfortunately I'm only allowed to comment on my last experience however all my experiences have been unbelievable with this company in a positive manner.this company hires professional and experienced people that been in the business I can tell that from speaking with them they are knowledgeable helpful and not know it alls.The questions get answered quickly correctly and I would recommend this company to all my clients and family

Candace is very good at what she does. Best customer service i have had in a while.

Gentry was absolutely awesome! She explained in detail the steps she was taking to help me and was very polite and knowledgeable!

I called frustrated about the lack of information i was receiving concerning the status of my account...I simply needed someone to take a moment to explain were my account is and is headed...I was ready to close my account...but after a conversation with Logan...I was fully informed and was satisfied and agreed to maintain my account....Logan single handedly saved my account and faith in your service....I have spoke to several of your account reps...Logan is by far the most helpful rep I have dealt with and is an asset to your business. ...I wish only to deal with Logan from now on concerning my account...when I recommend your service in the future I will advise them to ask for Logan....

Bill Helped me recently what some of my questions and he was extremely helpful, knowledgeable and sounded genuinely concerned. He was thorough with is responses.

Great Job!!

Bruce was so friendly and helpful on the phone today. He really went above and beyond when answer my questions and giving me credit repair advise! Thank you so much Bruce!!!

Ara was the last person to help me and her customer service is excellent. My reason for 4 stars is because process is a little slower than expected but overall good customer service and helpful reps.

I was working with Marissa and she was very accommodating and answered all of my questions. My credit report looks great thank you Ncc.

I was referred to them by a friend who had great results.I have tried it out and now going on 7 months. I tracked their progress to make sure I see a difference, and I was shocked. Numerous things were removed and their consultation has also helped with aiding me in my score repair. Renee is usually the one I speak with, and she makes me personally feel like she cares HA hence the name! Highly recommend this service, it has been my lifesaver.

I had a great conversation with Josie today. She certainly is a wealth of information. She is a credit wonk! I appreciate her careful explanations and advice. What an asset to your team and someone you should all feel proud to work with. Thank you.

Have had a very hard time in the past with people not being clear or helpful in trying to restore my credit... Rick ryckman has changed my out view on that... I haven't spoken with anyone else at the company but if he is any example as to what they are all like, then I would strongly recommend this company to any and all of my friends and family... was a nice change to have people who speak in laments terms and genuinely want to help..

Vicky was very nice and helpful , she stayed on the phone and answered all my questions!!! So far i have had a good experience with this company.

Kylie is awesome and very helpful to get your credit on the right track.

I just got off the phone with Shonelle Lorey and she was wonderful. She walked me through & answered my questions. She told me what I needed to to do to raise my credit score as quickly as possible. She was VERY knowledgeable and helpful in every way. When I call again, I will try to get Shonelle directly. She made me feel like she was on my side and going to do everything she could to help me with my situation.

Elijah was so easy to talk to and walked me through every step and was so patient with me.

Dawn was great! She really took the time to walk me through all the questions I had regarding my account.

Words can not express how much I appreciate Ubin Foucher. When I contact National Credit Care 4-12-16, I was in tears, stressed, and emotional; your encouraging words and your detailed instructions not only eased my troubled mind, but when I was reminded that National Credit Care will handle the "Collection Bullies" on my behalf, I was left with a strong sense of empowerment. May God Bless National Credit Care & Ubin Foucher! Thanks Again. A. Marks

Josie Vincent is fantastic!!!!! Thank you for everything!

Every time I call there is a excellent willingness to help with any question or concern I have. Today I spoke to Neil and received expectional customer service

Great experience! Company follows through and does what they say it will do. Shonelle was my service representative and is a great one to work with!

I had a great experience with Cole Duran. He helped me understand everything that I needed to do to get my score up and basically with just everything in general he was friendly kind caring and very knowledgeable about what he was explaining to me.

Great experience with Hugh McDougal! He helped answer questions about my credit profile and establish a roadmap for success and then helped set my husband up in the program as well. We definitely feel like we are on the path to success! If you re interested in trying the service this company provides, please feel free to use my code: HughN604897

Awesome customer service Josie Vincent did a very good job explained everything to me and you could really tell she know's her line of work.

Caitlin Aguilar is super nice! She walked me thru my credit report. The good & bad. She definitely suggested a positive outcome on how to resolve an issue since my husband can t get approved for an apartment. thank you caitlin!

I called today with several concerns and Megan was very helpful.

Bill was amazing. He helped me work though my questions and was very thorough and patient. He stopped to let me ask questions and was a real pleasure to work with. Thanks Bill, I appreciate your service.

I had the pleasure of speaking with M. Lucyk of National Credit Care in Colorado. He was very pleasant and his customer service skills were awesome! He answered any and all questions about my credit report and even gave good advice for further credit usage. Thank you Mr. Lucyk for all your help!! I can't wait to do business with you in the near future!

I was originally skeptical about paying for credit repair, as there seems to be soo much conflicting information. I had a house under contract to buy in May of this year. The deal fell apart when some older collections appeared at the time of securing the loan. My credit dropped down to about 580, and I was very discouraged. I decided to give the credit repair a try. Emily, was my account manager, and she explained everything very well. She not only told me what her company could likely accomplish but she also had good general advice about a long term plan. Anyway, not much happened in the first couple months, and then after the third month, I started seeing things drop off. It is now October and I just purchased a new car at the Honda dealership with a 780 score. Amazing. .. I am soo gratefull and cannot thank Emily enough. I have been sending everyone I know to National Credit Care. They are all very professional, and they get results. Highly recomended!

Today I spoke with Seth Kerr at National Cedit Care concerning my credit file. Seth took the time to go over what had been accomplished so far by NCC on my behalf. I was amazed at the work they had accomplished in just 3 months. Seth explained which of the three credit reporting companies had removed the inaccurate information for each of the accounts that had been disputed. I was really impressed at how Seth devoted as much time as needed to be sure I was up to date on everything. There was no rush on his part. Seth also directed me to a link where I could see my credit report for free. He also gave me some sound advice on earning the most credit points on an existing credit card I kept. I hope all the NCC persons are on par with Seth. Thank you Seth. David P Scoby.

I've been working with National Credit Care for a few months now and have always received great service. Today I received EXCEPTIONAL care and service from Markus Mesiha - what a great representative of National Credit Care. His advice was exceptional. Thank you Markus.

RENEE WAS AMAZING SO HELPFUL AND ANSWERED ALL MY QUESTIONS :)

Liah was very courteous and efficient. She
Is knowledgeable and friendly.

Jade was very helpful and explained everything to me that I was able to understand. I have been with them 2 months and everything is looking great, I'm getting very excited
Thank you Jade

Nelly is extremely help full and gives lots of advice to lead you down the correct path. I would recommend her to everyone.

Clark Bowers was pleasantly wonderful and swift in handling my concerns. I appreciate the work that National Credit Care are doing for me. I feel absolutely confident that I am closer to buying my family a home. Thank you NCC.
Chaniqua Whitlock

Today I had a great chat with Hugh from NCC, I really wanted out of the program because I thought I couldn't afford it but after Hugh explain everything to me like it should have been from the start, Hugh helped me to understand the whole thing .I really THANK HUGH alot

Absolutely horrible, had them for a year, consistently called them to get updates which were the same over and over again. Pulled my report with them and gave me my three scores, which were good, applied for my house and all three scores were off not by a little, one of which was off by 147 points. Called to complain, got sent to 4 different people only to be told they will review the case and notify me within 24-48 hrs, 6 days later, called, they had no idea what I was talking about. Complained to management. Was told I would get a free month for the inconvenience, still got charged and when I called they had no idea again. Finally called to cancel, put on hold with 7 different people with a total wait time of 44 min, to get some guy with an attitude and then try to talk me into staying one more month to review my files and see what he could do. Honestly thinking about filing a complaint with the better business bureau. Save your money, they are garbage, and the money your going to use on them, put it towards ur bills!

Retired Military Vet

Oliver really helped me understand my score and the process behind how it is produced. His commitment to customer service really stood out!

Thanks, Tim Heaghney

Bill Boles at ext 218 was most helpful today. My experience was definitely a positive one.

Neil talk with me as if he knows how much I need to get my credit straight for my mother help so we can buy a house together and she will not lose hers. My dad just died leaving her with a large mortgage and lose of income. I have the income but my credit bad. My Mom said Neil gave good example of everyday needs and ways to help my score. She said it was nice to talk to someone of his wanting to know why now in my life why credit score was so important. thank you Neil

I don't ever give reviews but I have to say every time we call they answer in a timely manner and help us with every questions we have. My husband started out first with this agency and wow they left me speechless with how amazing he's scores are now. Still working on it but we are getting closer to our goals. I just signed up last month and I'm excited to see results. We called today and spoke with Zach and it was a blessing talking to him. He's amazing and so detailed. Very kind and understanding. I recommend national credit care

Neil Stamm is the best customer care specialist I have spoken with. He is serious, knowledgeable, friendly and takes the time to answer all your questions thoroughly. It is a pleasure to speak with him. I highly recommend Neil!

After months of being under contract with NCC, I finally gave in to my confusion of the credit agency responses and called NCC. After speaking with Desiree Dallas, she was able to clarify and direct me towards some changes and truly offered constructive credit counseling that made sense. I feel that we have a representative who is knowledgeable and actually provided the support we needed during this process.

This is a SCAM 100%!!! DO NOT USE THIS COMPANY EVER! There are better companies that can ACTUALLY HELP you in a very short period of time as promised. Cole told me that the main issue on my report would be taken care of in a month or two tops (I was trying to get a mortgage and needed this done quickly). When it wasn't taken care of I tried to cancel my account (nobody wants to pay someone if they are not doing their job). I tried to cancel my account 3 times. One guy "Tyler" actually told me "you can cancel your account if you want, either way I'm still sitting here getting paid." I would have been better off handling this myself. I have text messages from Cole's number, and a card that was given to me from a mortgage man referred to me by my real estate agent (I'm sure they all get a percentage). I have been trying to cancel this account on several different occasions, in text with Cole and by calling the office. Conveniently, they do not record all of their interactions. When I spoke with a "manager" today, she told me that the number I gave her does not belong to Cole. I read her the card as I was looking right at it with COLE's name on the card, THEIR address, and contact information. These people will give you the run around and BS their way to keep you as a client so they can get paid to do nothing. This is a SCAM. GO SOMEWHERE ELSE or handle the credit dispute yourself. I have wasted too much money when I could have handled this myself 100%, and have actually paid out more than the actual dispute was. Also, they charge you a start up fee, then charge you to shut the account down as well. Even with record of trying to cancel. DO NOT GIVE THESE PEOPLE YOUR MONEY.

I have been working with them for 3 months now. And Gentry Dietz is so nice and explains everything to you. She is a great person to work with. I would recommend her to everybody.

I want to take the time to write this review, at first I didn t really know what this was really about or how helpful it would be because my husband set it up, after speaking to Chandler she has completely changed my mind and I will remain on the program, she made some good points and my credit score has gone up since being on the program, Chandler also gave me some good advise, customer service is on point.

Josh, Communicates well and is very informative. I suggust giving him a call of needing credit help.

Renee was great at helping me get my most recent credit report and get my card ordered with Open Sky.

NCC has done a lot to help me fix my credit report so I can get a mortgage for a new house. They really care that I am a single mother trying to fix things and move on.

Bella was a great help I m loving the program already I highly doubt you see change In 30 days but In 3-6 months you will

Desiree was very polite and helpful.
I really appreciate the great service.
Thank you

Last October we went to our lender to purchase a home. Due to past divorce's our credit scores were very low and we needed help to try and repair our scores. The broker referred us to National Credit Care and we contacted them and explained all the hurdles we are going through and decided to sign on with this company, even though we were very leery of a credit repair company. Since then our scores have increased dramatically and we are very impressed with all the hard work that has been done. Our scores in 4 months have risen from low 500 to mid 600 in only 4 months. If you are leery about this company, I suggest you give them a call and sign up and after a couple of months your scores will increase just like ours have. Today we called to obtain an update on our files and spoke to Mark Barrera, very understanding and respectful to listening to all our questions, he explained what has happened since our last update, taking the time to explain each account and the status at this point, and we are very happy to know in a couple more months we will be obtaining a mortgage for our new home. We couldn't thank NCC more for all the professional work and the sincere understanding of our credit issues. We are now suggesting this company to our friends and business acquaintances with this superb and outstanding company. Give them a try, in a couple months you will be shocked to see just what miracles can happen.

Desiree dallas was very helpful with everything i needed. lots of great advise

This place is awesome! I would recommend them to Family and friends very nice people and get things done... I spoke to Renee and she did an awesome job answeing all my questions! Honestly every absent I spoke to was great so glad u chose them.

Last week I spoke with Rick Ryckman who is an absolute phenomenal person. I'm in the process of buying a house and credit errors seriously present roadblocks, however after talking with Rick he was able to help me out and provide the support I needed to move forward. Thank you Rick, I wish you the best and it's people like you that make finding solutions a joy!

Riley truly was helpful & the bubbly personality was a plus

Mike Gallardo was of great help. Since working with this company we have seen significant progress. I would highly recommend National Credit Care.

It is great to know that this place is honest and care about your credit score that seems to run the world. Talk to Desiree Dallas she is awesome and will take the time to explain whatever you are unsure about.

I was annoyed this morning trying to talk to someone about my account but Niel was very helpful and went into detail explaining everything for me. You can tell he knows what he's talking about. The most help I've had in all the 5 months. Thanks again.

Rhonda was great. She assisted me with information I was calling about which was should I need a new credit card to increase or decrease actually my credit utilization. Her recommendation was not to get anymore cards at this point and focus on getting my balances down to 10% usage on my current cards.

EXCELLENCE IN CUSTOMER SERVICE!!
I just spoke with a gent named Bobby. Excellence in customer service!! I initially called to cancel my account because I didn't truly understand the worth of credit care but then after speaking with him, through his patience and absolute thoroughness I not only am not cancelling, but I also am now understanding my own personal goals and even with my mortgage goes through I will continue to work with NCC to take my credit to an all time high! The worth of having someone who is patient, talks you through to complete understanding and as a bonus is even super cool to talk to is more than priceless!! It is super important to me to let people know when they have done an excellent job in their customer service skills because this is a super rare quality!! NCC has a rare and valuable gem at their establishment! FABULOUS SERVICE!!

I had a great and positive conversation with Bobby Levangie He explained everything I need to know about my file and I am relieved and feel better about getting a positive solution

Clark Bowers, thank you for your patience and attention to detail! I would highly recommend you friends and family!

My credit reports were loaded with a ton of damaging serious errors I was unaware of. It's incredible what gets reported that is untrue. I thought I had good credit, and I have very good income, so I had no worries. Then I tried to buy an RV but was immediately turned down because of all the junk on my reports. What?! The lender referred me to Cole Duran of National Credit Care for help. In just 2 months, Cole and his team were able to raise my scores more than 100 points!. And I just qualified for an RV loan no problem. I could not be more delighted! And we're shooting for another 100 points and a pristine record with no errors. Way to go Cole!

Justin was very personable and answered all of my questions. Great job!

My wife and I would like to buy a house, and have been working with NCC for just 4 months. In that short time, Miriam and the team have managed to raise my middle score 84 points and my wife's middle score by 36 points! All the people on the team have been very easy to work with and responsive.

Josie was very helpful when I spoke to her on the phone today. My credit score has gone up 30 points in 1 month.

Thank you so much to Tyler Glasgow, what a heart of gold! NCS has such a STAR in Tyler! Thank you so much for the way you supported us today in our call with you regarding our accounts! You Rock!

I just finished a call with Rhonda requesting a update on my account. Rhonda was extremely helpful, professional and had a great attitude. Rhonda made sure I understood the progress and what to expect for the coming months. Great job thank you Rhonda!

Bobby explain my credit report concerns and length of credit history on my credit cards.

After spending way too much time on hold over several contacts without solving any of issues, I finally got connected with Tyler Glasgow. Very helpful and took care of all my problems in a timely and professional manner. Good Job Tyler!!! Thanks for the help.

Rachel Nelson is very knowledgeable she has helped my husband and I with our credit and we are very happy with the results this fair

Scam artist reel you in with a low price then tell you something else when you try and cancel charge heft8fee months later BEWARE every time I asked for updates was told it was too soon to show or have any results

I had a wonderful experience perfect customer service. I count on my team they haven t failed me. Thanks NCC

I ve been using them for about 6 months and my credit score has went up about 100 points! Kim is a very big help!