Mugg & Bean V&A Review

Quick fantastic service and their food is absolutely delicious.

Just a simple Coffee place with good food and good service.

Well they serve food and cafe. My wife likes their white hot chocolate. And I do like the Caribbean Mocha ..

Nice place to have a nice coffee a decent place few options for both lite and heavy snacks so overall a nice junction

Breakfast was disgusting. Chips soggy and old, hashbrowns old hard oil soaked brick, Macon tasted like cardboard, butter frozen rock solid, waiters ignorant!!!

The staff at Waterfront are very friendly and efficient

Service really pathetic!!Waited 50 minutes for our food and when it eventually arrived was wrong.

Lovely views, food and such friendly service. 10/10 would recommend

Quiet... here ... not much happening. Tables empty ... at this time 12h45.

Smashed avo on toast was diabolical. More like Avo butter on toast. The toast was tasty but the portion of avo was terrible. Looked like 5% of a avo was used.

Coffee was Decent.

Service is not great... Been there more than a few times and service is never great

Went V&A Mugg&Bean, very quiet sat outside. Strangely, two of the toasted sandwiches arrived....well....inconsistent. one was vigorously toasted over hot coals in a fireplace for twelve hours and the other, well, this was given the prepping of margarine but I assume the first took up the time slot for both sandwiches and was sadly like a school lunchbox sandwich.....hmmmmm

Awesome service, food what you expect and how you expect it to taste. View brilliant. Can't go wrong.

Great food,reasonably priced, and of course great red cuppachino and cake

I ordered cheese cake and carrot cake through uber eats and I'm sorry but both were repulsive; the cheese cake base was severely undercooked and carrot cake cream cheese icing tasted like it was made out of 90% cheap rancid butter. Bastardised completely, I thought baked goods were your speciality?!

Great food and great atmosphere. Our server Brian was manager worthy

Located at the far end of the V&A on the ground floor with a limited view of the waters and boats. Staff is relatively friendly, but not as quick as can be expected at the location. Also not as busy as other restaurants catering for the tourist market. Prices are a bit more than other coffee shops but portions are a bit bigger as well. Variety of food and drinks which also unfortunately means a longer preparation time.

1/4 full restaurant on Thursday 8th at 09h45 & a low carb breakfast took 35mins to deliver.
Added sausage to a second breakfast THEN said he HAD to charge for it - TERRIBLE HOSPITALITY especially as the error is the restaurants.
I lacked the patience to say NO and just accepted.
Although upon our exit 4 servers were chatting away at the entrance .

Well positioned to watch the boats coming in and out of the docks. Relaxing atmosphere and the size of the lemon meringue slice did not disappoint.

The place was neat and not necessarily packed. Staff friendly and serve in record time.

We were moved 3 time from table to table.we waited and waited to be served even though there were a few patrons.we also received we wrong order.not worth the place.

We had a problem with our chocolate cake! We found a long piece of hair which was entangled inside the slice! We complained.
Now in normal circumstances, the manager would effortlessly come out of their office and come to the table to apologize. We just got offered another slice of cake after eating the original gigantic slice! We even paid FOR THEIR MISTAKE AND LACK OF EMPATHY towards our experience. An upside to our terrible experience was our waitron Brenda. She was a total rockstar ( we even tipped her) but shame to the manager on duty!

The staff and management were all very helpful. The service was too notch.

Really good service and amazing affordable food and coffee

Awesome service and nice views of the harbour. A bit noisy if you want serene. Fresh food served with a smile. They also serve breakfast all day. Access through the V&A mall and you get parking at the mall.

Good food. Good service. Not 5 stars though as the manager started behaving somehow upon realising we were from the same country.

Friendly staff and speedy service, Not the best kids meal menu they have.

This place is great and very accommodating with a good speedy staff. Mugg and bean always serves great meals with good drinks.

Great views of the mountain and busy harbour. Food standard M&B

Awful. Poor service. Manager on duty this morning extremely unhelpful and rude. Will never go back there. Manager on duty definitely needs more training

Delicious coffee. Friendly staff. Good and quickly helped. Cake is also delicious

Cheap and delicious
It was cold that day and I was healed by a warm meal! Let's go again (* ^ _ ^ *)

Food :
Absolutely brilliant food !
Had a avo and egg on toast was cooked the way I want it .
Bottomless hot chocolate was brilliant .

Service :
Was very good !
Brilliant waiter

Ambiance :
Amazing view
happy people around .

Brilliant that you can use the Mugg and Bean app !

I do not recommend trying it, especially for those who distinguish the taste of coffee well, because it is predominantly milk, crowded, late in order and bad manners

Load Shedding effecting even though generators activated

You can eat Gohan in the morning.
Personally, I recommend French toast with bacon, red cappuccino, cupcakes (muffins) and others, sandwiches.
It is close to five, but the taste is a little big, so it's like 4, 5 and so on.
In South Africa, it is a chain store that has a sense of stability wherever it enters.

Need to be more health conscious about their menu as they need to have more low carb and banting options on their menu.

one of my favourite chains anywhere in the world. the food tastes great and feels organic compared to other chain cafes/restaurants

Food 5/5
Service 3/5
Atmosphere 3/5

Well positioned to watch the boats coming in and out of the docks. Relaxing atmosphere and the size of the lemon meringue slice did not disappoint.

Lemon Meringue and Caramel Baked Cheesecake with 2 serious coffees.

We usually get a drink and something to eat here when we have to wait for our teenage kids to shop at the Waterfront Mall. This time was our last time, time to explore the number of others on offer. The place was full so we knew we would have to wait for service but I daw the line at 20 mins so we called a waiter over to order. !0 minutes later he came back to inform us that there was no bread besides rye at all for the toasted sandwich which we had ordered. He went on to say that they had run out and rye is all he could offer us. We reluctantly agreed to get the rye and waited another 30 mins for the sandwich to be delivered. By this time our drinks had still not yet arrived. We had also ordered a salad which was delivered with the toasted sandwich but on inspection it did not have all the ingredients in it that was listed on the menu for that particular dish. After reminding them about our drinks and receiving them half way through our meal, about an hour after we first arrived, we noticed that toasted sandwiches were being delivered to the table next to us, that had arrived after and ordered after us and wow they were not forced to have rye. When we asked the waiter about it he did not know what to say. Needless to say we left as soon as we were done and on the way out I spoke to the manager and told her about our experience and she said she would contact me to hear more as they were very busy but of course I have to date not heard form her. Goodbye Mugg and Bean Waterfront!!

I went to mugg and bean at the waterfront on my birthday for some cheesecake, thinking that this place would be great, especially because it was at the waterfront. However, I was very disappointed when the caramel cheesecake I had ordered had raw pieces of pastry inside. When I was about to get another slice, I looked at the strawberry cheesecake, which also had the same result. I ended up taking the plain cheesecake because I could not see any rawness. When I got home and had the cheesecake, I discovered that the entire back of the base had to be scrapped off because of all the raw pastry. I have never experienced this at any other mugg and bean and I'm a cheesecake addict, especially for mugg and bean's cheesecake, so it was very disappointing having to experience that, especially on my birthday

I love the setup and the staff at the Waterfront Mugg & Bean.

Service levels could have been better. Busy. Sugar, salt and pepper not brought to the table. Waiter was difficult to locate. Took long to receive and settle our bill.

Food was consistent as usual the service I received on this visit was shocking my last drink order was never brought out and I feel like we were ignored heavily while the table next to us received twice the attention from Brenda

Once crowded and inconvenience, who is "noise" I tried their latte and cappuccino mash all milk .. Only their prices are suitable for sandwiches and sweets and snacks .. And since it is with Waterfront, the alternative is available in abundance and is better.

Belinda, the waitress at M&B was a supestar with her service and her friendliness.

Terrible, terrible service! When I asked to speak to the manager she was even worse and turned her name badge around so I couldn't see her name.

Solid but average hangout. Massive portions not necessarily for everyone. Noisy and not suitable for quiet gettogethers. Good service.

Friendly efficient service and correct handling of Covid procedures.

What a nice service should also be interested to check how would I Enjoy it for 2021

Very nice spot for your weekday coffee dates or Sunday later afternoon chill. Their flap jacks are amazing with drinks. I always enjoy this quick & cosy spot.

Waited to be served but no service was forthcoming. The restaurant was pretty much empty with plenty staff standing around but not serving customers.

R37 for a plain, very average croissant??? A croissant costs around R3 to make. And I don't mind paying for the service and towards the running costs. But paying a 1200% mark-up is a bit cheeky, don't you think?

Amazing chocolate chip flap jacks and vanilla chair latte

Great coffee and good menu. Service could be a bit quicker. Friendly though.

Slow service even though the restaurant was quiet. Cold and bland food. Highly disappointed, won't return any time soon

Stunning menu. I didn't know that M&B serve hot lunches and breakfasts

Great staff, great food. Have been going there for years and will continue to go for many more

Great place for coffee and breakfast best view in Cape Town

Not only for a quick cuppa.
A very bustling coffee-shop, well deserving its popularity. Always a winner whether for its excellent bottomless coffee, late breakfasts, mouth-watering snacks, even its steaks or spare ribs. Service always pleasant and attentive.

Breakfast is very good here. Beverage selection is great and everything tastes very good.

I always love going to M&B, the food is good and you can people watch and chat with your friends without the constant harassment of waiters asking if your still OK. I'm giving them 4 stars, because I don't approve of bringing 1 persons food before the others at the table which happened on my last visit. I would definitely go again and would recommend it to anyone who's looking for a chill vibe and good food.

Service was not great, no friendliness! Food took ages to reach us and is not even half full.