Mugg & Bean V&A

Mugg & Bean V&A Review

Reviews 526
3.7
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E
3 years ago

Okay service, okay food, but dont come here for wi...

Okay service, okay food, but dont come here for wifi (update: after 10 months, still no working wifi). I ususally visit M&B to have something to eat and to work but this specific one always has wifi issues and I end up wasting time coming here. Staff say it's been like this for years but still nothing is being done.

M
3 years ago

The menu is vast. There is something for everyones...

The menu is vast. There is something for everyones tastes buds. Breakfast, lunches, salads, cakes and more. You can choose to sit on the deck overlooking the harbour or inside. The restaurant is wheelchair friendly and easily accessible.

G
3 years ago

What a revolting experience. I was famished after ...

What a revolting experience. I was famished after waiting for my order for almost an hour, I had ordered the pork belly which comes with a side of chips and roasted vegetables. The roasted vegetables were wilted and spoiled to the point where you could smell them. The way in which the manager handled this was poor and not of hospitality standards. I'm utterly disappointed and wouldn't recommend that anyone sets foot there

j
3 years ago

Honestly we waited over 30 minutes to get 2 drinks...

Honestly we waited over 30 minutes to get 2 drinks and everytime we asked for a refill we had to wait 12 minutes to get the waiters attention then another 30 minutes to get the drink
It definetly wasn't a lack of staff
There where many staff hanging around doing nothing

S
3 years ago

I think one gets good value for money here. Great ...

I think one gets good value for money here. Great location at the waterfront overlooking the boats, other restaurants and Table mountain. Such a beautiful city. At night and in January and February is breathtaking

F
3 years ago

Well, I have compiled 6 people feedback about Mugg...

Well, I have compiled 6 people feedback about Mugg &a Bean dishes. The average rating was 4 stars. To be honest, the espresso was very bad. I'm impressed with the inability of good places to brew a good espresso. The average food is good, so I guess MB deserves a 4 star.

P
3 years ago

Food is above average. Service is okay. Overall, t...

Food is above average. Service is okay. Overall, the experience is positive, but the noise levels are extreme. When it's busy it is hard to have a decent conversation without shouting (at times). The outside section is better, but it is also a seasonal aspect to consider.

A
3 years ago

Not crowded.

Not crowded.
Food very good and hot.

J
3 years ago

Bad service, bad food they do not care about qual...

Bad service, bad food they do not care about quality control, found a foreign body in food, shocking customer relations, needs real management & a new chef.
Advice : to be avoided at all costs

A
3 years ago

Come for lunch during lockdown period, expected pe...

Come for lunch during lockdown period, expected personal details to be taken incase of an outbreak but none of that... Starters, coffee and cakes were great, price was definitely on par to the foods quality and size. Restaurant is clean both in and outside seating. Would definitely come back for another coffee lunch.

N
3 years ago

We expected to have a decent brunch yesterday, ins...

We expected to have a decent brunch yesterday, instead we had to wait 5 minutes to be seated and had to ask several people for a waiter to take my order. After placing our order, it took forever for our drinks to arrive. By the time we got our food it was already cold and you can tell it was just sitting there for a while. The toasted cheese sandwich we got was not toasted properly and was soggy. It was just a really disappointing experience.

M
3 years ago

Once crowded and inconvenience, who is "noise" I t...

Once crowded and inconvenience, who is "noise" I tried their latte and cappuccino mash all milk .. Only their prices are suitable for sandwiches and sweets and snacks .. And since it is with Waterfront, the alternative is available in abundance and is better.

R
3 years ago

Took my wife and daughter from breakfast! Ordered ...

Took my wife and daughter from breakfast! Ordered an Americano with hot milk, waitor brought me a filtered coffee with cold milk first round coffee was warm, asked her to bring me a hot Americano with hot milk and she brought me once again a a filtered coffee with hot milk, finally on 3rd attempt I got my Americano. Food took forever to get done ordered was placed at 10:16am only received 10:51 toast was warm, no butter with toast had to ask took like 10mins to get a waiters attention, finally got butter it was as hard as a rock broke my toast trying to butter it. Waitress seemed over busy couldn't cope with all the tables she had to see to! Message to owner please make sure you separate stronger waiters or waitresses deal with tables that they can actually handle otherwise the experience is rather unpleasant. 2 star because the food was actually tastey for us.

K
3 years ago

Really great staff here. I ordered a coffee and mu...

Really great staff here. I ordered a coffee and muffin on my lunch break and then promptly forgot the muffin. The next day the manager remembered me and gave me a fresh muffin free of charge. Thank you, keep up the friendly service.

S
3 years ago

Great location, great coffee but my chicken livers...

Great location, great coffee but my chicken livers had lots of salt..I took them back and they were replaced by saltier livers...I gave up , and my Cake wasn't up to Mugg and bean standard, was a bit disappointed, waiter was good.

D
3 years ago

What a disappointment my meal turned to be. The s...

What a disappointment my meal turned to be. The sessame chicken bowl ended up as flavorless ingredients drowned in coconut milk. The four slivers of sesame chicken did not make up for the R62 price tag I am being charged. There is a lot of other restaurants offering beter quality food than this. Not woth coming to Mug and Bean again.

L
3 years ago

We wanted to eat breakfast today, the lady that se...

We wanted to eat breakfast today, the lady that seats a person was not friendly. There was a table available outside, but she refused for us to be seated there as it was for 6 people and we were only 3 people. My husband was rudely told that he is not allowed to just walk to that table. Another lady came to us, not well presented for a frontline person. We were told to wait, as this was our second bad experience (previously food was of poor quality as it was so busy that it looks like they not handling it very well). We will not be seeing this branch again, clearly they do not care about customer service, but how many people they can move through. Note: if you want to see good service and fresh food go to Mugg and Bean at The Palm Grove Mall.

X
3 years ago

Food wholesome

Food wholesome
Sitting places are nice and cozy

S
3 years ago

I was there yesterday, after a long day on the roa...

I was there yesterday, after a long day on the road and well, the food was absolutely terrible!

My friends eggs were raw!
My husbands food was cold by the time it got to us.
My food arrived way after everybody else.
Why? They got the damn order wrong!

Definitely never going back to this mugg and bean. Up your game!

Mugg & Bean V&A

Mugg & Bean V&A

3.7