Leonie de Wet

Review of Mugg & Bean V&A

We wanted to eat breakfast today, the lady that se...

We wanted to eat breakfast today, the lady that seats a person was not friendly. There was a table available outside, but she refused for us to be seated there as it was for 6 people and we were only 3 people. My husband was rudely told that he is not allowed to just walk to that table. Another lady came to us, not well presented for a frontline person. We were told to wait, as this was our second bad experience (previously food was of poor quality as it was so busy that it looks like they not handling it very well). We will not be seeing this branch again, clearly they do not care about customer service, but how many people they can move through. Note: if you want to see good service and fresh food go to Mugg and Bean at The Palm Grove Mall.