Reviews 373 Page 4 of 4
Filters:
Rating
Language
Sort:
Most recent

Very disappointed with our Sunday lunch at Ocean V...

Very disappointed with our Sunday lunch at Ocean View Estate. After having a very positive experience last year with a group of 35 for my Sister's 50th lunch celebration I had coaxed another family in to taking the 90 minute drive for lunch last Sunday. I booked 4 weeks earlier online.
When we arrived although there were plenty of spare tables on the verandah and in the front of the restaurant, we were seated around the corner and at the very back. After speaking so highly of the beautiful view from the verandah it was extremely disappointing to be sat where we were. Eight of us were squashed along the sides of three small tables, straddling legs of tables etc. From what we could see other guests were afforded much more space. We ordered a three course meal for the adults and four kids meals for the four 12 year olds. It took an hour for the starters to arrive, and a further hour for the mains to arrive meaning the kids did not receive their meals (fish and chips) for 2 hours. By then it was 3 pm and the sun was shining through the windows fully on our table - It was a hot afternoon and this was not very pleasant. There was no offer to bring more bread or anything else to help us wait.
This was something we had looked forward to for many months and although when the food did arrive it was beautiful, this was not the experience that we had hoped for. The table bill was $550 and adding the cost of 90 minutes travel for two cars both ways made the experience something I would not recommend.

I love Ocean View Estate Winey! I first found them...

I love Ocean View Estate Winey! I first found them when doing a fun run, but now we are there all the time for lunches, dinners, jazz nights and soon our wedding! Lovely, down-to-earth staff, AMAZING food, fantastic wines and craft beers and a view and atmosphere you HAVE to go experience!

Great food, terribly trained staff. The staff are ...

Great food, terribly trained staff. The staff are slow, poorly trained, and the manager needs to get out on the floor and really instil a sense of care. Several tables around us waited an hour, we waited an hour and they forgot our sides. We had a nice young man who knew the menu VERY WELL, but couldn't organise a piss up in a vineyard. You need to check on orders, and if they are taking to long communicate to your customers about the wait. Why did I have to ask 2 different staff members about olives? Why did I have to follow up "our meals that are getting plated up now" 15 mins after? Why didn't you check the bill for the 3 double-ups and added side? Why didn't you check to see why we didn't get our sides? 3 staff, 3 opinions, it should have just been 1 waiter.
May I make an upselling suggestion, you're giving away free tastings around the corner, why can't you give out wine to angry disappointed customers?

View was nice, but sitting where we would like to ...

View was nice, but sitting where we would like to (including social distancing) would be nicer. We were denied even though no body was sitting in over 150 acres. Pizza was expensive, wasted my mum s money, could ve gotten better at Aldi.

The only thing good I can say about my experience ...

The only thing good I can say about my experience is the food was beautiful.
Service - absolutely below par.
To bring the beer out for one person then wait 10 more minutes for the other persons drink
That was just the start.
Let s just say that you would get better service being served by your 6 year old child.
I m writing this whilst still waiting for someone to still come and get our dessert order and we have timed it and it s now been 24 minutes!

Nice breezes on the deck on a hot day, staff were ...

Nice breezes on the deck on a hot day, staff were attentive and asked what we thought after each course but unfortunately the degustation was a mixed bag and a bit blah. We had the 6 course degustation ($120 without matched wines) and left quite hungry. First course was a small stick of salmon about 1cm by 3cm with some curls of cucumber on 'wasabi avocado' garnished with rice crispies. The salmon was nice enough but the wasabi was not really detectable in the avocado puree...no zing as described on the menu. 2 bites. Second course was one lonely gyoza with a couple of slivers of swiss brown mushroom, a couple of radish slices and a dot of aoli. 2-3 bites. The gyoza filling was coarse with detectable prawns so was quite tasty. 3rd course was quail on the bone, a breast piece and a leg, it was nicely seasoned and again had a few enoki and a grape as a garnish, again only 3-4 bites. 4th course was 2 slices of duck breast with 1 blackberry, half a macadamia, a slice of fried leek on a smear of cranberry sauce...about 3 bites. The 5th course was 2 small pieces of tri-tip which was tough and a couple of enoki and a couple of herb leaves..maybe 4 bites. Normally a degustation would be a bit more generous with the 'main course' dishes but in total for the 5 courses it was about 15 mouthfuls of food and did not seem good value for the price. The last course of dessert was good and probably about half the size of if you ordered it on its own. The cinnamon icecream was the highlight. We previously had lunch here and just had a main course each and dessert to share and didn't leave hungry like this time. The degustation was neither as generous or interesting as the menu would lead you to believe, though the presentation was pretty.

Food was great. We ordered off the a la carte menu...

Food was great. We ordered off the a la carte menu. Timing between meals were a little longer then expected. Service could be improved; waiters need to be more attentive to drink orders and removing dirty dishes from the table.

Beautiful food, excellent service and a great view...

Beautiful food, excellent service and a great view to top it off! Would definitely recommend a day out here. Sunday session was an unexpected treat - glad we stuck around to listen to the music on the lawn for the afternoon.

My husband and I recently got married at Ocean Vie...

My husband and I recently got married at Ocean View and cannot recommend it enough! Not only the stunning location and venue itself, but the food, the staff and the onsite cabins were all amazing.

We attended as a group booking and the staff were ...

We attended as a group booking and the staff were attentive and friendly to our needs. We attended for a Sunday brunch and the food was great. Overall an experience which could not be faulted

I went to the Providore on Sunday with my family. ...

I went to the Providore on Sunday with my family. The view is beautiful and it was a really nice atmosphere. We ordered a flight of wines and received really great service from Rachel. Her recommendation of the favorites wine was spot on.
We ordered chicken wings, mushroom on toast, five spice cauliflower, prawn toast and togarashi fries. Everything was super tasty and really well presented. I highly recommend the prawn toast.

Beautiful place in gorgeous setting. A little bit ...

Beautiful place in gorgeous setting. A little bit expensive but for a special occasion it's very worth it. A little above average food. Meat melted on my fork didn't need a knife to cut it. Recommend for a special occasion or event. I went for a special wedding.

I have drive past this place many times over the p...

I have drive past this place many times over the past 25 years and never been in. Now it is on my list to go back to for the wonderful breakfast I had there with my Wife this morning. The staff were friendly and courteous and the food was the most delicious of any breakfast I have had before. The OVE brekkie was my fare and Robyn had the pancakes and berries which she said was delightfully delicious with a wondrous hint of what must be a special ingredient. Both Tantalizing to the taste buds if you appreciate that.

World class food and wine - and incredible service...

World class food and wine - and incredible service. We had a girls lunch here, the market fish pictured was incredible and my friends had the beef cheeks, dumplings and duck all of which were amazing.

Excellent service, food delivery spaced out perfec...

Excellent service, food delivery spaced out perfectly. Absolutely beautiful food, beef cheeks so tender you don't need teeth, with a delicious flavoursome crust. Chocolate fondant could have been a bit less cooked, but was delicious anyway so no real issue Great craft brews to go with it all Would definitely return

Friendly, helpful gentleman working very hard in t...

Friendly, helpful gentleman working very hard in the tasting room.? To do it better you could have a roving staff member to help out at busy times.Nice setting. One suggestion: don't advertise your hampers as available now(written on the handout in the wine tasting room) when they are not available without pre-ordering. Best wishes.

Food

Food
Great food great views

The winery tour with Thomas was amazing and a mass...

The winery tour with Thomas was amazing and a massive hit with our group. His explanation of the wine making process and tasting straight from the vats shows that quality wine making does work in Queensland. The Rack Dried Cabernet is something special. Dinner in the restaurant was a special experience and the desserts are incredible.

This is restaurant is in a beautiful location and ...

This is restaurant is in a beautiful location and merlot is very good. However we have had three bad meals here, a very fatty tasting beef cheek, pork belly that was 90% fat and clearly the left overs. Today's lunch meal was so bad that we couldn't complete it, we had the tri tip which also tasted fatty served with a jus that tasted like a cheap soy sauce. Which was an odd combination and was unpleasant on the palate. It took several hours to get rid of the taste out of the mouth and meal was still repeating on us at dinner time. I can't in all honesty recommend this restaurant at this time.

Just recently took my parents for lunch at the pro...

Just recently took my parents for lunch at the providore. Wow.. The meals and service were superb, presentation was awesome and portions were great, we left full, and so content, no need for dinner.
We will definitely be back.