Hawk Inn & Mountain Resort Review

We rented a condo here for Thanksgiving and we liked it so much we decided to buy a house here.

The pool is very nice and the inn has very nice support

Sometimes we give a five star review not because the resort was perfect but because of the way the management dealt with its own imperfections. Hawk is just such an example. We had stayed here twice before and loved it. This last time we had some problems with the home we had rented. When we reported them to the management we were dealt with in a way that spoke volumes about the level of customer satisfaction that Hawk strives to achieve. Our concerns were dealt with graciously and very generously. We just couldn't have asked for or expected a more forthright and solicitous response. AMAZING! We HIGHLY RECOMMEND this wonderful resort where you are treated so well and with a sincere desire to make your stay as comfortable as possible. We look forward to our return trip. Many, many thanks!

Stayed at the ledges. Beautiful location. Nice condos. Many available for rent by owner.

It is obviously not kept up at all. Everything is functional but it seems ghosty.

Great staff! Helped me and my cycling friends make a call home after we got a flat.

I attended a wedding there June 5 2010 and found the grounds and room were quite nice and the pond added atmosphere. The food and service at the restaurant were fine and in keeping with what we expected, The problem started that night. There was a major thunder storm. Rain came in through the sky lights in some of the rooms dripping on the bed. The lights and water went out. There was no generator serving the guest area only the office. There's no phone or wi fi in the guest areas only where the office is. Later in the morning the power came back and it was ok. Un fortunately no one seemed to care that the guests couldn't shower or were inconvenienced. The wedding went off well except for the mosquitoes dive bombing the guests and having a feast of their own. Later the next day the water went out again and we couldn't flush toilets or use the Jacousie that we paid for. When we asked for some compensation for the lack of service and inconvenience there was a we couldn't care less attitude from the manager. She felt it wasn't their fault that they had a defective water pump and that was part of the ambiance of being in Vermont.
Bottom line lots of nice places in the area I wont go there as long as they dont seem to care about the customer.

Very quiet and quaint, service was nice and prompt. Rooms had a nice aesthetic and it wasn't too snowy during our stay!

The road to get to the resort is very beautiful. There are many good spots to fish along the road.

Wonderful rooms, spacious and comfortable. Gorgeous scenery with plenty of walking trails and places to hike. A great place to get away and experience Vermont.

Beautiful, comfortable, quiet, gorgeous, immaculate... all the adjectives! We stayed a spring weekend and the place was almost empty. The staff were friendly and helpful. The room was excellent, particularly the comfortable bed and spacious bathroom. The grounds are beautiful as well, with great walks on country lanes. The place is perfect for a couples getaway or a group. The riverside and bridge would be perfect for a wedding.

The only con is the somewhat dated decor, if that is important to you. Definitely worth the few minutes' drive if Okemo is your destination.

We were staying at a cottage by the marina in summer 2010 and decided to drop in for dinner one night. The food was good and the waitress, we believe she was Swedish, was absolutely fantastic. A few days later my friend and I thought it would be nice to go to the spa and get a pedicure. We didn't get any service and the girl at the front desk couldn't have been more apathetic....too bad! A beautiful spot, needs someone to train front desk staff in sales.

My wife and I booked a fly fishing leson through the Hawk Inn. The lesson and the facilites were terrific. We had an opportunity to learn and practice on Hawk Inn's stocked trout pond. A great experience.