MSPCA Boston Animal Adoption Center

MSPCA Boston Animal Adoption Center Review

Reviews 378
4.5
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E
3 years ago

The MSPCA SAVED MY DOGS LIFE AND I CANT EVER THANK...

The MSPCA SAVED MY DOGS LIFE AND I CANT EVER THANK THEM ALL ENOUGH! My dog JD (short for James Dean) severely injured his spine and required an extensive emergency surgery, a surgery that we were unable to pay for. The vets estimated total More

M
3 years ago

My cat had surgery(not at mspca) and the person wh...

My cat had surgery(not at mspca) and the person who did her bandage put a adhesive on top of her incision without any protection and my cat was in pain because of it so i took to mspca so they could check her incision and remove the sticker, they did remove the adhesive but not without hurting my cat, when they remover the adhesive they took a piece of my cat skin and because of corona the communication is done by phone i tried to ask if she needed any medicine for pain but the vet hung up while i was trying to ask, and just brought my cat back. Horrible place that i will never bring any of my pets back

D
3 years ago

Not the greatest place, took my cat to the ER beca...

Not the greatest place, took my cat to the ER because she wasn t feeling well they did some testing and they didn t find anything 500$ Out the window. Took her in 2 days after and they did some X rays and they thought it was an internal infection that was causing it so they gave her antibiotics. later that day we noticed her paws were injured and realized that that was the cause of her not doing well. How did I take her to the ER and the vets not notice it? She was looked at by 2 vets that night. They clearly didn t examine her well. Then I booked the another appointment and nothing. How did 3 vets miss that. Not taking my pets back here again.

d
3 years ago

My 15 yr old mini pin got sick and I had to make t...

My 15 yr old mini pin got sick and I had to make that choice to put her down .I wasn t working a lot at the time.so I couldn t afford a lot. I took her to the mspca. They were compassionate and knowledgable. It takes a strong person to do that job! I was heartbroken and kind of nervous to go there. I knew my pet was in distress and it had to be done . The Dr. ( Murphy) helped my dog pass lovingly and peacefully. I can t thank Dr. Murphy and the
Employees at the mspca enough. My dog is at peace now. We were able to sit with her and then the procedure was quick and effortless. It
Was professional yet personal.
I would recommend for the best of care for your pet ...take them here. And in the end my dog ..
She just went to sleep..she looked peaceful.
Thank you so much to all.

M
3 years ago

I'd be lost without the amazing staff at Angell. T...

I'd be lost without the amazing staff at Angell. They helped take care of my cat and get him back to his normal snuggly self. They communicate very well, especially during covid-19 when we can't meet with the tech/vets in person. They call to check up, and when my cat was there overnight, they send cute pics/messages to update how they're doing. I seriously cant say enough good things about the staff at Angell

B
3 years ago

The staff are completely amazing. I love them. My ...

The staff are completely amazing. I love them. My outdoor cats sometimes *go missing* when unhelpful neighbors bring them in. Staff know the cats by sight, give them a good check up, and call me right away. We adopted the sweetest senior cat a few years ago and he quickly became a beloved member of our family. Now the girls like to visit the cats when they are having a bad day. Wonderful place.

T
3 years ago

I was worried that the new corvid- 19 rules would ...

I was worried that the new corvid- 19 rules would be too impersonal with the dropping off and picking up your pet in the parking lot, but when I had to take my pet to the emergency room, it all went off without a hitch! I called when I got there, and a friendly staff member took our info over the phone and came out in good time to collect my cat. After the exam, the attending doctor called me on my cell to give the results and recommendations including meds needed, on my approval, they returned him to me with the medications bagged and a supply of recommended food for his recovery. We were in and out in less than an hour!

M
3 years ago

Amazing facilities. Programs. The shelter and serv...

Amazing facilities. Programs. The shelter and service desk nice staff n volunteer amazing in contrast with In the private hospital expensive, and kind of careless n irresponsable. Staff not prepared for emergencies

G
3 years ago

Been going the for 3 yrs for my 2 sugar gliders. V...

Been going the for 3 yrs for my 2 sugar gliders. Very professional and promt when it is time for your appointment. Had one trip to the ER department and seen my pet right away. I highly recommend here!

p
3 years ago

The doctor's and staff are very knowledgeable and ...

The doctor's and staff are very knowledgeable and took very good care of our Sue Ellen, it was our first time visiting and they made it very easy, and helped reduce a very stressful situation.

W
3 years ago

I'm very grateful for what the vetinarians here di...

I'm very grateful for what the vetinarians here did for my cat. I brought him in because of an emergency. The support staff were terrific, especially the people at the front desk but I was very irritated and disappointed by the lack of compassion and complete absence of people skills I felt from the vet who called me to update me on his condition after triage. I realize that the covid outbreak makes communication difficult but I felt like I was treated very poorly by the vetinarian who was taking care of him. She lacked a good bedside manner and had poor people skills. I was very upset and concerned about my cat and she had very little empathy or compassion. It really made the entire experience much worse.

A
3 years ago

Don't go to this money making adoption facility. T...

Don't go to this money making adoption facility. They rather "kill an animal" than to let you adopt them just because you don't have an "up to date vaccinations" on your other living pets. They don't care about the animals, just in it for the money.

J
3 years ago

I recently had to say goodbye to a pet of almost 1...

I recently had to say goodbye to a pet of almost 19 years and the folks at hospital were fantastic to me and my family. Do I wish it cost less, sure, but the argument of 'you get what you pay for' exists for a reason.

j
3 years ago

Went in for pet check up and vaccinations for our ...

Went in for pet check up and vaccinations for our cat and everything from check in to check out was very efficient, they also had pet food to buy for cats and dogs not sure for any other animals. Waiting areas are clean.

L
3 years ago

Caring, compassionate, staff overall and they try ...

Caring, compassionate, staff overall and they try to make sure that your pet is well taken care of . Currently we are visiting the kitty adoption place every couple of weeks to try to find a new pet to share our home, I'm sure in time we will find one....

B
3 years ago

We spent 4 hours in the ER last night for a stable...

We spent 4 hours in the ER last night for a stable injury. We thought our new kitten had a broken paw so we took her in after 12 hours of worsening behavior. we had X-rays taken and were reassured it was a sprain.

This review is geared towards the amazing staff. We had a new vet Dr. Chen, who was caring, sweet and thoughtful. Although we were not their for an emergency as we heard some horrible stories and outcomes for other pets that night she took her time and treated us with respect and heartwarming care. All of the support staff were kind and thoughtful. I feel lucky to be so close to such an amazing facility, thank you for everything you do!

K
3 years ago

The pets seem very well taken care of, but the ove...

The pets seem very well taken care of, but the overall vibe of the place makes me feel uneasy. Maybe is the worker's and volunteers there. They seem to be selective about who they welcome and talk to..

E
3 years ago

From the moment I walked in the staff was very att...

From the moment I walked in the staff was very attentive. They made sure that I knew what was going on with my very sick dog regularly throughout my time there. They saved my dogs life! I will forever be in debt to them.

E
3 years ago

After having pets neutered in my home town of NYC,...

After having pets neutered in my home town of NYC, I always dreaded the process. Clinics tend to be dirty, crowded, unprofessional, and have long wait times. So when I moved to Boston and found the MSPCA, I was shocked and extremely happy at the efficiency of MSPCA.
Our scheduling was easy, even with active CoVID restrictions. There were safety precaution measures in place and the coordinator was super friendly. The process was easy, the center was clean and we felt taken care of. They even add cute pendants for your pets collar!
I cannot recommend this clinic enough and will be recommending my friends to it for their pet health needs.

D
3 years ago

My cat Marley had emergency surgery due to a mass ...

My cat Marley had emergency surgery due to a mass on her spleen. Everyone at MSPCA was absolutely wonderful, i couldn't have asked for better care for my little kitty, i would give them 10 stars if i could. Dr. O'Hara was so informative, sensitive to my concerns and walked me through all the options and the process. The team kept me informed throughout the entire process, called when they said they would and were very patient with all my questions. The care coordinator, Nikki even sent me texts with pictures of Marley during her recovery and spent time building a little house for her so that she wasn't so scared. Dr. Brandifino and Dr. Kelly made several follow up calls regarding her recovery. You can tell that everyone involved are dedicated to giving the best care for the pets and their owners.

M
3 years ago

It's all about the money if you're animal just has...

It's all about the money if you're animal just has a cold or woud go elsewhere if you're cat has a enlarged heart like mine is the all the want is $$$$$$$ sad but true we ask for financial help because our cat was terminal we were not eligible for financial aid but they wanted to keep the cat for two days to watch him that's a $2.000 joke but that is what they wanted we took him him home with meds and humidifier and he is still here go sebesation

M
3 years ago

It's okay but when I took my dog in you that gave ...

It's okay but when I took my dog in you that gave me some medicine from the pharmacy in the medicine was for his ear but then prescription on the bottle or the directions on the bottle told me to give it to him by mouth and it just didn't seem like so I had to call cuz I had already gave him some and they said it was for his ear and it was wrong on the bottle luckily it wasn't a lot that I gave him and it didn't get him sick but it was a really bad mistake that could have made my dog died so I'm not too crazy about this hospital I know it does good things for a lot of animals.

C
3 years ago

When we visited everyone was very respectful and f...

When we visited everyone was very respectful and for a first time cat owner they helped so very much, my animal means everything to me and I'm glad I found a place that I trust to take care of my cat. I had great experience even during the pandemic What I appreciated most about Angell is how kind they have been to those who come in, they were are respectful and kind to us. Yes they are pretty expensive but the health of my cat is very important to me.

MSPCA Boston Animal Adoption Center

MSPCA Boston Animal Adoption Center

4.5