4 years ago
Unfortunately, items not as precise as advertised....
Unfortunately, items not as precise as advertised. The quality of the product itself and service was fantastic, but products are susceptible to severe cropping (based on noticeability on small products), which is not mentioned prior to order. Working in a print lab myself, I fully understand the 2mm industry standard crop tolerance, but I don't understand advertising a product which you order in bulk where each individual part could be different. My images do not pro to the dimensions of the postcard sizes, and so cannot be full bleed as the artworks will loose detail. Purchasing these products means I am risking loosing this, which means they instantly become unsellable. Despite this, MOO is reprinting for free, which is amazing, but border issues really shouldn't be happening at all, regardless of hand-trimming.