Mohegan Sun at Pocono Downs

Mohegan Sun at Pocono Downs Reviews

Reviews 4344
3.9
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Hands down best casino within 100 miles of Scranto...

Hands down best casino within 100 miles of Scranton PA. Don't believe me? Try out Mount Airy. Or the shitfull disgrace of a casino they call Tioga Downs. You'll be happy you went to Mohegan. Best dealers, and the Rustic Kitchen is amazing

Classy place for gambling, simulcast horses, harne...

Classy place for gambling, simulcast horses, harness racing, with non-smoking slot room, fine dining, and excellent customer service. Interior design is tastefully creative and appealing. Also on site: convention center, hotel, spa, and more. Easy parking, minutes from I-81.

Always a good time win or lose.with covid they hav...

Always a good time win or lose.with covid they have some new protocols but it's for the best and to follow guidelines..most machines have the plastic guards up..they have sanitary wipes all around the casino and hand sanitizer they also stopped smoking in the building but I think that's temporary and alcohol is only in designated areas for now...overall I felt it was clean and well maintained..masks must be worn.

Dirty

We stay here fairly often and have never been disa...

We stay here fairly often and have never been disappointed by the room or services. We did have a comp reservation "disappear" once and they would not honor the free room as they were sold out or whatever but we ended up paying and shrugged it off. Live and let live...

The staff is friendly and accommodating, the hotel...

The staff is friendly and accommodating, the hotel is nice and comfortable, excellent service when request and very nice rooms. The view is not bad either, and there are shops and restaurants on site and within ten minutes that make this a fun stay.

HORRIBLE SERVICE!!!!!!!!!!!! Took over an hour in ...

HORRIBLE SERVICE!!!!!!!!!!!! Took over an hour in an empty casino to get service for. Y machine which said call attendant. 2nd time in one week this occurred. They need to get it together. Then it took an hour just for someone to come around and take drink orders. Once again it was empty in the casino. They need a whole new system. Ridiculous. Been going here for 5 years and this will be my last visit for sure! Hollywood has better service hands down!

This casino gets no stars. Most of the jackpots go...

This casino gets no stars. Most of the jackpots go off in the high-roller room which normal people can't even afford to walk through. We can't even take money down there and stay for a couple of hours to play because they turn the machines off and suck up your money really quick. You take what you can afford to lose and if they would just give you a fighting chance and let you play for a few hours but they don't. My wife and I go down with at least. We would rather save our money and go down to Atlantic City At least they let you play a while and even let you hit jackpots. The Mohegan Sun is ripping off the people in this Valley because they can. It's like they're the only game in town and they have no problem sucking up retired people's pennies. They get no stars.... they suck. You try and go out and have a fun evening and you end up not having fun because they won't allow it. I recommend everybody stay away from that place. They are robbers and get away with it. And if you don't spend an arm and a leg and the glass Dollar in your pocket you don't get comps. I have become very stingy.

The staff all around, from hotel to casino floor, ...

The staff all around, from hotel to casino floor, are friendly and eager to accommodate needs. We came here because of my love's birthday, and we received discount and free food/drinks most places we went to within the resort. This my second visit here, and I plan to come back many more times.

Need more mirrors that you can get close up too. ...

Need more mirrors that you can get close up too. Need HOOKS HOOKS HOOKS, several outlets didnt work. Didnt have a fridge. Nothing to hold onto in shower. A tub is nice when relaxing. No teabags. No view.

A vacation casino can really never be the level of...

A vacation casino can really never be the level of Las Vegas and the likes. Gambling once a luxury is not for the common addict with the oxygen machine at the money pumps. It is depressing all the more to see that they allow all forms of addiction to run rampant, including smoking.
But it is a casino and in the US that is what we are faced with.
So, as far as casinos go, it is ok.

They have a great spa and though the services are a bit over the top it is comfortable clean and amenities are such that you feel pampered.

The rooms are comfortable and well enough appointed.

Eateries are supposedly high end offer and fall a tad short, but my expectations are always high when charged a hefty bill.

It is a typical US cookie cutter establishment.

The slot service to get drinks was the worse!!!! ...

The slot service to get drinks was the worse!!!! This lady Kristen was not nice at all.. I felt as though I did something to her. I didn't enjoy my pre birthday celebration at all..

We went to watch the horse racing and to play the ...

We went to watch the horse racing and to play the slots. The gambling floor was extremely tight a lot of smoke cigarettes. The nun smoking area was so close to the smoking area even there we got smoke couldn't stay. We were going downstairs finding a small room down there that no one was in we had a great time playing slots there. Have you not found the basement we wouldn't have gone back. The horse racing a lot of fun it was raining and it's our first time at the track. We ask where to set. They told to sit and watch TV. I went to the live horse races and they suggested we watch on TV thought that was ridiculous asking a second person we did find the outside bleachers it was raining that I mention so we stood Under and Over It we're all the smokers were gathering at least there was a breeze. The rain stopped after the first race we were able to stand outside away from the smokers

Horrible experience drink service is a waste of ti...

Horrible experience drink service is a waste of time takes forever window tellers are never open slots don t pay out at all can t enjoy ur time because $600 goes in less then a hour on penny slots because they have no pay backs at all. Very upsetting we use to love going and enjoyed it a lot! Not anymore

This place is not the best. It smells of cigarette...

This place is not the best. It smells of cigarettes everywhere you go, and is not the most family friendly. The floor is quite dirty, but They do indeed have a hotel except in the room the bed is very high and the room is small, but the spa is magnificent

Mohegan Sun at Pocono Downs

Mohegan Sun at Pocono Downs

3.9