Mohegan Sun at Pocono Downs

Mohegan Sun at Pocono Downs Reviews

Reviews 4344
3.9
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Not a family friendly place and very inconvenient ...

Not a family friendly place and very inconvenient even for adults. I don't gamble, it's a waste of time and money. I come to eat at the restaurants only. You have to show your driver's license to enter the main entrance, to get to the restaurants, to leave the restaurants, and even use the restroom!! Ridiculous! Very poor setup. You used to be able to walk around the main ring without any hassle, only needing an ID to go into the casino itself. If you have children with you, you must use a different entrance. Using that entrance you can see the restraunts only a few feet away, but you must walk the opposite direction around ring to get to them now. I understand the restaurants aren't the money makers for this place so they cater to gamblers.

Really Mohegan needs to invest some money and add direct entrances to the restraunts from outside.

Ok

It has benn no good for for the last 2 years. I wi...

It has benn no good for for the last 2 years. I will not be gameing at mohegan i feel all of the jack pots are won by nepotism and your business keeps on droping off. You are not let people win at the hot shots this week i played hedie and hit 30 games and you never gave me not one hit. That is one of the reason for not playing .

I live this place except for the"fence" that is ar...

I live this place except for the"fence" that is around the gaming floor. It stuff books when you need to use the ladies room but have to walk around the"play yard" to find an opening thru the fence!

Pretty good casino. Crowd was lively on a Saturday...

Pretty good casino. Crowd was lively on a Saturday afternoon. I only played blackjack for a couple of hours on a 5 dollar table with a continuous shuffer. The dealers were fun and friendly the pace of play was good. It did not feel rushed. I ate at the buffet. It was nearly empty at 8:15 pm. The food was not bad but the selection was pretty small.

The casino and racetrack offer plenty of entertain...

The casino and racetrack offer plenty of entertainment. Whether you gamble or not the casino offers plenty of dining options as well as live entertainment. The hotel is a great place to stay with modern rooms and plenty of ammeter.

Parking lot on large hill quite a distance from do...

Parking lot on large hill quite a distance from door. No shuttle service in operation. Outdoor grounds not kept up. Old machines with almost no bonuses or jackpots. Didn't see any winners!

My step father is sick but a stubborn hard man. He...

My step father is sick but a stubborn hard man. He was spending the night and needing a lot. The house keeper there Aly he says was amazing. He bothered her all night but she was quick and kind. We don't always appreciate people enough so I'm writing this saying in my deepest gratitude THANK YOU Aly or Ali as hes correcting me not sure. Letting my friends know this hotel's service is above and beyond.

The valet was the worst experience I've ever had i...

The valet was the worst experience I've ever had in customer service. They were not overly busy but still understaffed- im not upset about that. How the folllowing events were handled is why im posting a negative review. The valet proceeded not to take cars in the order they came in. After, at first, patientily watching 5 cars that pulled in after us get taken immediately we asked to be taken next. The valet proceeded to ignore us for 2 more cars and was about to go to a third before mumbling that he'll come to us next "so we don't blow a gasket." He then told us that "we cut the line" which is no way what he could have seen when he saw us get ot of the car to be attended to before he went to the two other cars.

The supervisor watched the tapes and said he saw the situation and did not think the valet was at fault.

Every time we goto the casino we use the valet and in general their attitudes are meh and not welcoming but never rude. However this time they were rude enough to make us decide never to go back.

For being the first face we see at the casino, you would think they would be the friendliest since they are the first impression. We will goto the Mount Airy casino before coming here again.

Great

Good

Bad

Nice

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Ripoffs

I got carded more times that night than I did in m...

I got carded more times that night than I did in my entire life but I liked the layout and the bars were fun. I heard The Boastfuls are playing at Bar Louie soon I'm pumped to see them play!!

The room was very nice and the guest services team...

The room was very nice and the guest services team was excellent. There were some things we felt could have been better which is why this isn't a 5 star rating; but at the end of the day, we had a great stay.

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Mohegan Sun at Pocono Downs

Mohegan Sun at Pocono Downs

3.9