Modécole Review

Very good service at their Montreal office, very qualified staff and know their product

Being a client (no choice) for many years: Horrible service always!!

We made an appointment by phone to let us know when we arrived that the shop is closed, that no telephone appointment is possible. We were not the only ones at the door .... Very bad customer service.

Personalized service and the counselors are attentive @

Incredible service and amazing quality!! Thanks so much for the enjoyable shopping experience and customer service. You guys are the best.

Horrible customer service zero really there is a way to talk to the world I just wanted a pair of stockings so I introduced myself to the very stupid lady because I had no rdz sorry I was not aware but there simply More

What more can you say that they are crooks, just see the pictures and you will understand, they take a size and change it by hand! Bravo
In addition your pants tears without stopping.

I do not understand how you keep your customers.

You do not even deserve a star as a reference

Very bad experience. Non-existent customer service, not looking for help or finding solutions. It is clear that the customer is the school and not the parents / children who buy and wear the clothes. After laying out the rules of how the business works, before even asking me what I needed, I got no call back to let me know how we might proceed. After meeting with the owner to discuss the issue, it is obvious that the employees are only working in the same mold. No listening, no empathy, just empty sentences that don't mean anything.

I do not recommend this establishment.

very disappointing. First time I use. First order received with 2 sweaters that seem uses and stains ... impossible to make an exchange it makes me pay 2 other jerseys. My son has not had the chance to put them since the school is not yet started. A nice 63 dollars in the trash without even having them.

very bad service.
Very long before receiving the back order pieces.
Bottom that rip after once.
We are really taken because we can not go elsewhere.

I showed up with my boy this morning. We had very good service. The very courteous lady. Small suggestions do not go there if you have no appointment. It is easier and less disturbing for those who like me had bothered to call to get one. Because this morning I experienced it. (The nice lady must have left for a few minutes and left me alone because a lady arrived without an appointment). But in general everything is fine.

I loved my experience at Modecole. The staff are very pleasant and professional. Too bad they only sell uniforms;) A special nod to Fannie!

Sizes are inconsistent with the same cuts of clothes..(bought 2 bermuda shorts 7/8, and one is labeled 7/8 but is clearly a 5/6). Mediocre and confused service.

My daughter starts school with 1 dress ,,, even with an appointment in their local no items unpack with the information of my daughter's school.
I pay $ 570 in advance for the order that will arrive in September to ask me if the items will still be BO.
You are lucky that we have no other options available to us.

Not bad, I go there every year for my uniform but it's true that we should improve customer service, it is still correct service

Me, order 3 times with the School ticket, Modecole sent me (1st time wrong color of 2 polo shirts, 2nd time wrong size of pants, and yesterday pants that were pressed, so full of pale line, Attaches to pants that do not fully clasp ,,, sewing pencil at the bottom of the pants ... 3 of 3 .... unless we are really not lucky.

I highly recommend Modecole! I received a very good service and the uniforms are of a high quality. Thank you for your help and your time.

What is the point of ordering online 3 months in advance to reserve the school uniform?
for my son in Regina, to pay the deposit and finally when I went there to collect, there were some products out of stock. Service far from professional.

I received a text message this morning. Solicitation mom desired.

I had a really bad experience. Really not strong. I showed up at my school to pick up an order (which is supposed to be ready-made) and the bag was gone. But wait. When they finally found my bag, 2 pieces of clothing were missing because they don't have any more. The order has been taken since June and it is August. Really very bad. Besides the bad comments they get, they just don't do anything or take action. We have to follow the companies that the school chooses, but if I had a choice to make it CERTAINLY would NOT be modschool. Very bad service.