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We have been pleased with the items we ve purchase...

We have been pleased with the items we ve purchased from this store - a colorful finished/painted wardrobe cabinet and an unfinished double dresser that we brought home and painted ourselves. The drawers all have nice quality slides that function well and prevent accidentally pulling the drawer all the way out, a problem we have had with a much more expensive dresser we purchased at a different furniture store in the past. Both items were a good value for a reasonable price. We would shop here again.

We recently were on the website & saw that an item...

We recently were on the website & saw that an item was on sale we wanted but were unable to complete transaction
Richie was extremely helpful & walked us through the sales process & they will be delivered next
High recommend Richie & his customer service

Ordered & paid for four bookcases in early Novembe...

Ordered & paid for four bookcases in early November and was told it would be 2-3 weeks for the two not in stock. Checked in two weeks ago and was told that they would be here next week. Tried to pick them up at end of the week we were told they would be there and they still don t have them!

In March 2019 I placed an order for $3,000 worth o...

In March 2019 I placed an order for $3,000 worth of furniture that I have not yet seen. I also have to keep calling each week to get an update on the status. No one calls me and no one emails me with an update. I am extremely disappointed in the service and ready to file a complaint with the State Attorney General in MA.

Extremely disappointed with quality received espec...

Extremely disappointed with quality received especially with the price I paid for three 2-drawer filing cabinets. Quality of wood used was horrible, full of knots, splits and imperfections. Drawer slides were cheapest made. Overall quality of construction was terrible. Not to mention took 3 months to receive from time I placed my order after calling constantly and being told various excuses. Would have saved tremendous amount of time and money if I have built myself.

What the hell happened?you guys used to have 24 st...

What the hell happened?you guys used to have 24 stores all over New England! How did you manage to lose them all??? So sad to see this.

The Mill Stores was a great company. 20 years ago i was the first manager of the Malden location. Mr Baroni was such a kind man.

As for the actual review....these people use high quality products from reputable vendors. I wish theyd expand to mores stores again. Theyre great people and if youre in the area i highly recommend you check them out!

Wonderful, always quality, always helpful. walked ...

Wonderful, always quality, always helpful. walked in after an extensive search for chairs to match our dining set and they had them! the minute we pulled up someone greeted us, our eyes had locked on the set and they said dont move a finger, we'll bring it to your truck. they brought them out loaded them in, and made sure they matched our current set (Height/ size/ etc.) They continue to satisfy a returning customer. cant wait to return! Always try Mill Store first, quality, friendly, real people.

I wouldn t order anything online that they don t h...

I wouldn t order anything online that they don t have in stock. We called 3 weekends in a row and got the same response our item had arrived and was on the truck and the guys would be taking it off and they would call. No call. We finally cancelled the order, which they were good about.

I am extremely unhappy with these guys. I ordered ...

I am extremely unhappy with these guys. I ordered four bookcases, two 36x72" cases and two 30x72" cases. I ordered well in advance of when I wanted them, but they were still three weeks late in delivering them. When they arrived, the two 30x cases didn't match the two 36x cases. The 30x cases were a quarter inch taller, and the base shelf was 3/4" lower, which meant that none of the shelves line up with the 36x cases. I paid $800+, and what I got was lower quality than I could have done myself.

So their furniture is pretty basic but well made. ...

So their furniture is pretty basic but well made. The customer service is fantastic. We have a few of their pieces and they have held up very well. We actually drove stuff back to VA because their quailty/price was that good compared to places by us.

The item we purchased had a "sale " sign on it wit...

The item we purchased had a "sale " sign on it with the sale price listed. The cashier tried to say the sign was from last week. We said, then take the "sale" sign off. She did give us the sale price, but if we hadn't asked , what would have happened??

We went to mill store in Dennis Ma. to buy unfinis...

We went to mill store in Dennis Ma. to buy unfinished 24 inch stools on tax free weekend. Items marked on sale for $66.99. However we found some marked at $39.99. Guy was nice enough to take 20 percent off. I argued for sticker price. Another worker said you want my job? We found same thing with 30 inch stools as sale price exceeds sticker price. I asked did you mark them up for weekend? He assured me not. Later I checked website and indeed IT IS the lower price. Looked like price gouging is going on.