Microsoft Norge AS Reviews

We have bought HoloLens and a surface book 2 this past months from Microsoft.
So quite big purchase s.
Turns out the HoloLens was broken.
Took us a while to figure it out, but one of lenses was broken. After a good while they have finally decided that they will fix a defect product.
We also bought a surface book 2. And they managed to send us surface book 1
We didn t se the difference before we bought some usb-c adapters. Non of us in my company had any experience with this products.
They offered to replace the pc, but not al the recourses we used to install all the software.

So 2 of 2 was wrong Microsoft.
And no compensation for our troubles.

Was told that the office is closed
It says on the website that they are open 08-16

Sells products that cannot be installed on their products.
Result: SEK 500 and 3 hours in various telephone and chat queues without the product you paid for. Scams.

Microsoft Norway gave me good support but could not solve the problem. Microsoft USA and their affiliates drove me through 3 hours of waiting in line on the phone and chatting with promises to fix it. Ended up not fixing the problem. Very disappointed with customer service.

Seller helped me with a password problem for Hotmail account.

Lousy service, now I have waited 12 minutes for answers and next try it is the same again all the time. Hopeless system from Microsoft!

Always nice to be on course and conference here :-)

Calling Microsoft Norway to ask a question was a hopeless affair. First through a perpetual speech lift with push options, and then one customer consultant after another with sharply declining language comprehension. Reached three customer consultants before anyone broke the call. The problem is unresolved.

Lousy service. Without my understanding, I was sent to Microsoft in the United States. Should buy a license for Office 365. It ended up that I am now billed for a product I do NOT want, and a DOMAIN I do not need. BAD!!!

some of the worst customer service I've ever been to. just getting to talk to a person is one hell of not talking about the enthusiasm of those at the other end of the tube when you finally get through. AWFUL!! YOU CAN ONLY PLAY DOWN HAVE FUCK YOU A HOLDER WITH ... LATTERY x'D x'D

My Offiice 2010 suddenly stopped working today without warning. Have had computer people watch this, but do not get the programs running again. That a purchased item suddenly stops working because support is terminated is on the verge of fraud. Microsoft should take action here. Many who can not or will not upgrade to older machines.

I join those who are overthrown by customer service who have big problems talking to customers, they are not responsible for the products they sell.

Incredibly difficult to get to customer service and when I first get through I come to a customer manager who cannot speak Norwegian and who simply does not understand what my problem is. Not easy to get help when it gets that way

I bought a surface pro2 of microsoft a few years ago. Great machine! Loved everything about it, except the service, the windows updates, the technical issues ..

The issues escalated strongly when I was stupid to accept automatic update to windows 10. Now the surfacen has trouble getting online, it's freezing, the charger has to be replaced several times a year, and when I called Microsoft I was queued in 15 minutes before I just asked to call later and the answering machine switched on by itself. Not queued yet. Thank you for helping the people!

In spite of being an old company, they have again become a leader in innovation.

It's an incredibly messy system

I want to buy product - enter mail ,, lots back and forth - eventually I get notified that I get a code ... of 4 digits, but the room code to fill requires 7 digits

The android help appereat is completely hopeless ,, it takes hours to buy a product ... I also haven't got "Microsoft Office for Mac US Store - Order Confirmation" .as it says I got and sm should contain key - I click at an angle

Lousy service and does not relate to Norwegian complaints laws. Twice with consumer advice

Pulls a star because of bad long menu choices on the phone. But very short wait. The client manager answered perfectly well and affirmatively to my questions whether it was okay and advantageous to have both Microsoft Essentials and McAffee antivirus software with spyware active at the same time on the same PC. He thought it was advantageous. Honest words from a Microsoft employee I appreciate.

The building has a really good view of the lake. Being near City centre, it has really good connectivity

Of course, there are kind people who work in microsoft, but unfortunately they are not good enough to get back into my microsoft account which was alis with my gmail account. It was deleted intentionally. Since that day, I have contacted Microsoft employees around the world. None of them are good at correcting the little mistake that happened unintentionally .

Microsoft is uh, Microsoft. What am I getting out of this? Really.

Count customer service. Takes money from you without giving anything back. Keep me far away from Microsoft, I just say.

A great partner, fantastic location and amazing offices. They drive business to perfection!

Very nice place to be, but MILES from other offices, especially the kantine

I'll call soon. Today there was someone who said he was from Microsoft and said our IP address should be hacked. What can you say about that?

For the last 3-4 days, I have constantly been sent verification code to my mobile number because someone is trying to log in to my account. I have tried to get in touch with customer service, but am only asked to go to the website. Will not be called back either. Can you contact me on this email, I would like to talk to a person to see where the login attempt comes from.

Have never experienced poor customer service. firstly, it takes forever to get through, if you get to pages you do for someone who hardly understands nor understands the problem, or there is so much disruption on the line and they are constantly leaking. Thanks for nothing

Toastmasters meeting graciously hosted by nice employee of the large company..

Just another office building housing Microsoft in this case. Great conference facilities and cool tech experience rooms

Had appreciated whether you hire people who understand and speak fluent Norwegian by telephone support, also an advantage about the person at the other end, have a good understanding of what you sell and will try to help you! Asked a simple question 4 times and got the same useless answer that had nothing to do with the question!

Exquisite environment with the expected technologically advance fittings.

Half an hour in telephone queues only to be told that I have replaced the motherboard in the pc do I nicely pay for a new Windows license. That reactivating Windows after replacing a component is not possible for me completely incomprehensible.

The most terrible and useless customer service I have ever experienced. I have since December tried to cancel a product I was wrongly advised by them to buy, and nobody is able to help. None in the management at Microsoft Norway are willing to call me back.

totally fucking phone menu and no need to piss off customer manager

Great office, helpful and friendly stuff. Thanks, Casper!

Lousy service, broken Norwegian, and of course zero help. Although one has had hotmail account for over 20 years and suddenly the password is wrong and I try for 10 times to reset and answer fast knox questions etc etc online, there is not enough information ........ ... Calling for help, after 6-8 key selection and talking to this person then the answer is that we can not help and you have not used the account in any month, then it does not go ........ .. NEVER NEVER MORE Microsoft Volunteer!

I called customer service yesterday. And was first met by a person who spoke very bad Norwegian. Tried to explain to him the problem I was experiencing. He spent a long time and wanted to hear what my problem was. Finally, I was put over since he didn't understand it. Was then helped by a grumpy, arrogant man. Who yells at me if I speak Norwegian? If I don't understand the problem. Incredibly rude. And treat me without respect. This is not okay!