Mercy St. Vincent Medical Center Reviews

This place is a mess
They are throwing me out still not well after 8 days.

The care my girlfriend has received during this pregnancy is pathetic lazy and incompetent. I am so angry with the joke of patient care she has received from dirty housekeeping to forgetting to feed her! They forgot a pregnant woman dinner and screwed up her food EVERYDAY! THE incompetence of the nurses here. She would have been better off giving birth at home.

Recently, my wife had surgery at St. Vincent s, Mercy, in Toledo. The morning of the surgery, my wife and I pulled-up to the valet parking at St. Vincent s, walked into emergency, and checked-in. We then went to the surgical waiting area. It was a modern space with hot coffee and water dispensers. There was plenty of seating; tables, chairs and recliners. There were outlets everywhere. A receptionist double-checked our paperwork and gave us instructions for receiving updates. For privacy, patients names are not used to identify them. Numbers are used instead. My wife was 40. If a nurse wanted to update me of her status, she called-out patient number 40, or, family for 40, in the waiting room. I signal the nurse, she comes over and speaks with me or meets me in the hallway and gives me an update. It was great.

Nurses and doctors were constantly in the waiting rooms updating family. I didn t see anyone needing to approach the desk for information. Everything seemed to run very smoothly. There were even phones in the waiting rooms. Staff could place a call and ask if family for 18, was in the room, for instance.

My wife was also assigned a 6-digit tracking code. There s a screen on the wall in the waiting room. It lists each patient s tracking code in a box. The boxes are color coded according to the patient s location throughout the hospital. With this, families can track the patient s progress through the surgical process. All of this information is contained on a card I was given to keep. I know: it sounds like I m doing a commercial for this place. I assure you, I m not. I hate hospitals and I hate waiting, so I appreciate little stuff like this!

Other things I noticed were that the staff at the cafeteria was friendly. The food was good. The coffee was good. Items in the waiting room vending machines were fairly priced about a dollar. There was a small, pretty gift shop, decorated for Christmas, on the main floor. To my amazement, the items seemed very affordable. For instance, there were flowers available for $15. I moved to this area recently, from Detroit. I m used to inadequate shops stuffed with periodicals and cheap souvenirs for airport prices. This was a nice change.

Most of the health care professionals we encountered were women the pre-op attendants, the anesthesiologist, post-op, the nurses. In pre-op, the two surgeons walked into my wife s staging area. They were all smiles and they were women as well. The reason I mention this is because my wife s procedure was one that is exclusive to women. Each of her caregivers was encouraging, friendly, professional, reassuring, thoughtful, funny, kind, and more. They comforted her. Watching these caregivers take care of one of their own like that made me feel so intensely grateful. It s something I can t put into words, but I was so thankful for such a professional, patient staff. I can t say enough about them.

The surgery went well and so did our experience. Thank you, St. V s.

JHuerta

thy can't even help sumone who has a shunt in the head with a headack how low is they

Dirty hospital with a rude and slow staff. I would go to any other hospital besides this one.

The doctors and nurses are nice but I feel like the nurses enjoy chit chat amongst themselves more than actually doing their jobs

Nurses great here treated me well times i was in ER, they deserve better the union hardly did anything and Mercy is to busy funding Professional soccer teams

Still waiting to hear from Stroke center..it was supposed to be in 1 hr but that 1 hr is now almost 80.

Please be warned, do not go here or send your loved ones here for care because they use TOLEDO CARDIOLOGY CONSULTANTS as doctors for heart issues/emergencies. Heart issues are very important and this group are very selective on who they take care and see about. I was a patient there after I was discharged from St V's. They never followed back up with me after my follow up appointment to give me my test results back. I ended calling them after two weeks and the results were lost according to a nurse. I was told by this same nurse to contact the doctor who discharged me.from St Vincent hospital to get the test results from my heart monitor, she also told me I may have to contact the records department at the hospital; The same heart monitor that belongs to this group that I turned in to their office. After they miraculously found them weeks later and after I called around several places, a nurse practitioner called me back a few days later and said she was going to call in some medication for me to Ryans Pharmacy and she never did...Mind you this was in May, the medication was never phoned in as she said. So today 07/06/2018, they called me for a follow up appointment that I had scheduled when I first went to see them. They wanted to reschedule because the doctor would not be there. First thing I asked was why was I being contacted for an appointment to follow up when I never got the medicine I needed for treatment. I inquired about the medicine that I never got and the excuse that I received for not receiving my medication was that there was a change in the system. The first issue I had. they could not come up with a logical enough excuse except for we are sorry. The two issues I had were very important and both times I was disregarded as nothing. Im now scheduling with Promedica cardiology, From what I hear they truly care about their patients regardless of who they are or the type of insurance they may have at the time. Stay from this group if you are seeking reputable care for your heart.

This hospital killed my neighbor dont go to this Hospital unskilled Nurses and Doctors. Dont trust them with your life one star is to much...

Awful hospital. No bedside manners. Nurses were rude and uncaring. My brother was in a serious car accident on a ventilator and we live an hr and a half away. Staff was unable to tell us where he would be after surgery or how much medication he was on. Was kicked out with his twelve yr old daughter. Informed by a nurse in ICU named Hakeen that we must leave. No exceptions to their rules even though I had no vehicle, lived an hr. and a half away and had a twelve yr old child with me. Staff was aware prior to us staying that I planned to stay with his child. There was a family in the main waiting room on the floor that was sleeping there so there was no couch for us to sleep on and I did not feel comfortable sleeping there with my purse and jewelry anyhow. They had removed my brother from the ventilator and he was expected to be placed in a regular room so then we could stay with him but the nurse refused to care and work with us after all we had been through. Ultimately my husband drove to get us and we were picked up and made it safely home. I really find it awful that the nurse, Hakeen, did not care at all for the patients family. As I said, she was aware that I planned to stay with my niece prior to our family leaving. She never said anything to us about the rules then. Well over an hour after my niece and I had been left at the hospital she tells us to leave, fully knowing we live an hour and a half away and have no vehicle. We were sleeping and bothering no one. Any other hospital I've been involved with would have worked with the patient and family. This was the worst hospital experience my family has had. There was several other little things that occurred but this one was the main issue.

The "nurse" couldn't even put in the I.V. correctly and laughed about it... went in my right arm, didn't work switched to the left arm didn't work so she went back to the right arm still laughing it off that's when I requested someone else different. I really wish they would stop hiring these 8-week-program-become-a-nurse-overnight-folks. Stayed there for at least 6 hours only to be told that "We dont know whats wrong with you" Went to Toledo Hospital for one hour and it was 5 cm ovarian cyst . Thank U.

EXCELLENT care provided for my husband during recent stay at this facility. From check- in to prep for survery, to the FANTASTIC 3rd floor NURSING CARE. We were both treated so with kindness and professionalism. The facility was clean, quiet and the staff efficient in answering questions and meeting my husbands' care needs. THANK YOU to all.

I tried TO GIVE THIS SERVICE 0 STARS AND IT WOULD NOT LET ME>>> SO I DO NOT BLEIVE THIS SERVICE DESERVES ANY STARS>...It would not let me POST THIS UNLESS I GAVE IT A STAR.. BULL S.
I had Diagnostic services at Perrysburg Ohio Mercy ER..aI have Medicare and Medicaid.. Which I was reassured all would be covered for the MRI and ER services that I had.. yesterday I recieved a COLLECTION NOTICE for almost 400.00. How can I be sent to Collections if I had never received a Bill. It is Also My understanding that THIS BILL is a Contracted OUT Service From 3D Lab LCC/ RADADVANTAGE...apc. A GROUP OF RADIOLOGIST that READ My MRI.. NOT TO MENTION READ IT AS ME HAVING CANCER METASTATIC BONE DISEASE.. WHICH WAS AN ERROR DIAGNOSIS.. SUCH INCOMPETENCY. NOW NOT ONE person I have called several numbers to get help with this BILLING ISSUE and NOT ONE PERSON CAN HELP ME. WTH

The staff is GREAT! However, if you have insurance - LOOK OUT!! THEY WILL TRY TO BLEED YOU DRY!! Nurses and support staff are currently on strike! They kept me for 2 and a half days until I threatened to walk out if they didn't release me.
My sodium levels were low. They did NOTHING. Gave me a bed and fed me. Took 2 vials of blood every 4 hours! TOTAL RIP OFF! BEWARE!

DO NOT come here for psychiatric health. The staff is primitive and abusive, not well trained. I have an assortment of bruises from my experience.

When my daughter l was 3, she had chicken pox and had been puking for three days, I called the nurse line and they told be to take her to the ER. I called the ER first and explained the situation because I didn't want her to wait in the general waiting room and infect others. They told me that they can bring me to a different room to wait, so I brought her in. When I got there they refused to do that and wanted me to wait with others. While I was at desk explaining that she was contagious, she threw up on the floor. I let them know and asked if they had anything I could use to clean it up or cover it. She handed me a single tissue and told me to sit down. I stood there and said that it needed to be cleaned up before someone slipped on it and she kept telling me to sit down. So I did. 30 minutes later, a small child walked over and sat down in the middle of my contagious daughters puke puddle. I never went back to that hospital again.

Helped my daughter mom dad after a accident really don't understand y they need permission to treat grandchild after veacheal accident that's emergency so idk need change emergency for parents

Doctor in the er. Has magic hands. He put my arm back in it's proper place. NO SURGERY! He is the B E S T! THANK YOU!!

Horrible place, not clean, some staff is very rude, they don't answer call lights. All around terrible experience

Sorry the nurses are on strike but I have seen nothing but the most compassionate, kind, knowledgeable staff since my father arrived via lifeflight with a severe spinal cord injury. I have nothing bad to say about the staff, my only problem More

If you have young children that need blood work, I would recommend st.Vincent Hospital,they where good,even though he was screaming,I dont even think he felt the poke....Thank you..

St. Vincent's ICU Dr. Faag is the most rude, pessimistic doctor my family and I have ever dealt with. Dr. Faag on 2 occasions told my father oh I wouldn't be surprised if my mom codes and has to be resuscitated. Her bedside manner is something to be desired. I wouldn't let that doctor give my dog his vaccinations. They took my mom over to the heart center from the ICU to have a procedure done on her heart was told someone would come and get us when they move her back to the ICU. We sat in the family waiting room in the heart center for 3 hours. I had to go find someone for information and then they told me oh we moved your mom 45 minutes ago. Like really! And if it wasn't bad enough she had to have one more procedure done the same day, they were suppose to tell us when they were taking her and then when she would get back. Well once their staff dropped the ball. We would get 6 different stories and prognosis send my father into a breakdown because they came out several times saying my mom was going to die. I know it is practicing medicine but I feel that they did not do their job. But I will say when my father was in the heart for 5 days he had amazing staff working with him. I want to give a special thanks to Crystal D. the heart center nurse my father had.

I love it here. This is where I work and ai work with some amazing people.

Im worried to deliver in this hospital with so many horrible reveiws....my son got stitches on his toe & they where fast &very nice & got the job done so im hoping when i deliver my baby it will be the same!!! I chose mercy because mercy in bellevue treated me like royalty..lets hope this mercy does the same!!!!!

UNCLE RANDY , DR RANDALL KING,
I DID NOT DO ANYTHING ILLEGAL THAT WOULD HAVE ALLOWED YOU TO REMOVE A REVIEW THAT PATIENTS UBDER 18,?

I UNDERSTAND THAT JERRY IS THE ABSOLUTE WORTH PHOTOTYPE STARTED 3O years ago, AND DENY ME MY EXPERIENCE AND TRY TO CONVINCE YOUR HOSPITAL THAT ITS NOT TRUE , I WILL SHOWING TGE DOCTORS AT YOUR HOSPITALS EXACTLY WHAT

Mom was in the cardiac care hospital. The case worker was very rude when we were arranging her discharge. She would not listen fully to our enquiry and cancelled her original destination...pretty much told Mom she was going to have to stay another night.
We finally got through to her what Mom wanted. No one in a hospital should be so disrespectful or rude to a patient or their family. Or make fun of them within their hearing.

This hospital is phenomenal. I have always been treated very well in the ER. The staff are top notch. I wouldn t want to go anywhere else for a true emergency. The only negatives are some of the other patients that use the ER as entertainment or something to do. I actually heard someone yelling at a nurse that they wanted a sandwich and wanted it now. I feel for the nurses that get treated like waitstaff. But some of those crazies can be entertaining. Also several HOT male nurses.

I would like to publicly thank the hospital staff, the night shift crew, in particular a nurse named Jordan, for their (and her) extreme sensitivity and tender care for my family in our tragic hour.

One star is too many for a place that clearly prioritizes lining its exec's pockets over providing quality care to patients

This hospital is terrible I went to toledo hospital just to get better I wouldn't recommend No one to go here there not serious with the job im.very

We waited in the ER for going on 4 hours, before being transported to a room. Wouldn't recommend.

Waited an hour before appointment. I cannot wait for the day that this is an unacceptable amount of time waiting for an appointment. Not very happy.

Emily in the er, Melissa, Lindsey, Kate & Katie on the 4th floor. And louAnn and Allie Kite& Bre and Patty 2 floor. And the Drs of course did a great job. Thank you all. Theses Nurses are awesome. Jess.

a NO CARE facility:

Checking in to the emergency room with a back injury that left me without the ability to use my legs, Mercy St Vincent Medical center REFUSED to Xray, REFUSED to MRI, and without any attempt at determining the severity of the injury, left me with a prescription for oxycodon and cyclobenzaprine, stating that despite the dangerous effects of the medication, said I could go back to work the following day.

I'm sorry... approving work and oxycodon/cyclobenzaprine without even looking at the injury?
You call this "medical care"?
Don't bother sending a bill, St Vincent... YOU DID NOTHING and should have your doors locked for your epic lack of medical care and professionalism.

Mercy Health St. Vincent Hospital is the best hospital in the Toledo area! I've been here numerous times and have gotten the best care I could ask for. This is the only hospital I fully trust and support!

My son passed there and they didn't do anything to try to save his life.

Awful hospital, it.took me 40 minutes to get checked into the ER because they didn't have common sense , they also tried telling me I was 18 weeks pregnant when I'm very much further along . They didn't do the simple calculation , and treated me as if I didn't know anything about my pregnancy, also the doctor who did my pelvic exam was ROUGH !!! Gave no warning whatsoever he just shoved his fingers up there like he was angry and took it out on me..

It used to be my favorite place to go for patient care. Seeing how they can give up on their nurses and hire just who ever will come and take there money (sign on bonus). Way to stay loyal to the people who kept things running smoothly

I am a military patient that was supposed to do follow up care at this burn center, tricare keeps telling me the have had my referral for a month and a half but I never can get in touch with anyone who can get me in or knows anything. Good thing my infection has gone away and I am healing up finally. I am just glad that I was sent to UNC chapel hill burn center initially instead of this place.

Had some great nurses, but Doctors are too aloof and didn't explain things they were doing to my wife! Need better beside routine!

This hospital is the best. When I was sent into surgery the nurses were nice nad very friendly. They made me feel at home. I would recomend this hospital to anyone!

My brother was taken to ER and then admitted to ICU. Top notch care all around, doctors. Nurses, chaplains. They were all there for us when he passed and clearly shared in our pain. If I lived in the Toledo area I would insist on this hospital.

I would like to thank nurse Bree, 6th. floor pediatrics intensive care unit, she is an amazing nurse , in my opinion she deserves recognition on her ability to make sure the babies are taken care of,. Again nurse Bree I thank you from the bottom of my soul .Rob Horton , Sa'laija , Sa' myrah, Sa' ryah Horton.

I went to the Emergency room on a Saturday evening because I broke a tooth and my dentist suggested I go there. I went to the desk and filled out a form and was told to wait in the waiting room which had approximately 6 to 8 people in front of me. After 2 hours of waiting and everyone in front of me being seen I sat alone in the waiting room for 20 minutes, more people came in and started getting seen. At that point I went back up to the desk only to find out I was not registered the nurse I gave my form to misplaced it. After waiting for over 2 hours in pain I was finally registered! Well after waiting another hour the Emergency room started getting busy with seriously injured people. So after waiting for 3 and half hours in pain and not getting seen I went to the desk and told them I was going elsewhere. Now I am getting billed $369.00 for sitting in that waiting room for 3 and a half hours in pain and not get seen!!!!!!
I will no longer be using your services.

It's an inner-city hospital with a level 1 trauma center.

Went here a few months back to visit a loved one and the one nurse was very disrespectful and rude, her name was Jordan. She is in ICU. She made me feel very uncomfortable during my visit...I think they need to replace her, plus she shouldn't be working in that department if she can not have respect for others and their family/friends.

My niece was at work and had a stroke and was taken to bowling Green hospital and they had her life flighted to St Vincent's and the staff immediately took her to get her arteries opened.Her father and I waited for four hours, but they were busy with her.If it wasn't for the vascular team and the staff in ICU she would not be here today.She is doing better and now in a step down unit.They saved her life and I and her family will be forever grateful to the hospital and staff.To me and my family they are angels.God bless you all!!

My husband went to this hospital last evening for swelling in his leg and asthma issues. 12 hours later they FINALLY gave him inhaler, as he was taking his second puff a nurse snatched it from his hand assaulting him. He started to yell at her when another male nurse came in and punched him. They kicked him out into the street with a SEVERLY swollen leg, unable to catch his breath. The cops arrived while he was in front of the hospital waiting on a ride and they immediately tased him. I recorded them assaulting him and him screaming that he could not breath. I'm absolutely hiring an attorney!!!!! At this point I do not know if my husband is dead or alive!

Union workers on strike!! Fix this please.. it is not fair nurses are working under these conitions..

Update people are still smoking and nothing is being done. The care is great however staff keep smoking in the parking garage 3 main level. I have reported this reaptly. Its just brushed off like nothing. If you want to kill yourself smoking great. But I like being alive

St. Vincent is the very best un Toledo by FAR.. You can hace the best hospital good EVER, from pizzas yo steak, AND FRIED, which most hospitales is a no-no. You order at tour convienience,. They hace CLEAN rooms, profesional staff, AND the best overall hospital experience Toledo has yo offer. TRUST ME ON THIS. this hospital is awesome!!!!!!

The only good thing I have experienced here is the food.

Worst emergency department in the Toledo, Ohio area. I ruptured my Achilles tendon (by slicing it straight through) and because I was not screaming in pain the doctor said I was fine and sent me home!!!! The back of my ankle was sliced to the bone, but they did nothing for me. I went to UTMC after I left them and was admitted with a diagnosis of ruptured Achilles tendon. I had surgery to repair the rupture the same day and could not walk or bear weight on it for six weeks. I had to go to physical therapy for another six week before I could walk right. I could have permanent damage if I did not seek a second opinion !!

All the doctors and nurses were very informative, caring and listened to concerns, overall did an excellent job! Thank you very much!!

This ER is HORRIBLE. The staff was very kind and attentive, although not knowledgeable at ALL. I even question if some of the "professionals" even attended medical school. I have chronic conditions which none of the doctors even knew what they were. I was there for a kidney infection and I became a circus show and the doctor wanted to see what "cool tricks I could do with my joints" because of my hypermobility. In an ER, this is extremely innapropriate bedside manner. My urine was not even tested (even for pregnancy or kidney function) WHICH WAS WHAT I WAS THERE FOR. The doctor ended up referring me to their PCPs and a nurse came in and told me "you seem like a nice young girl, please don't go to our PCPs they are horrible"...

The nurses in the heart unit are really good they treat you like family and it's also nice that they let my wife stay with me i like the heart unit

This has been the worse experience I have had at this hospital. Came in friday and ended up having to major surgerys and the on was cancer. Get up to my room itbis fine but here comes monday I seen my nurse once today I'm in pain they are not giving me my pain meds. Heck I got to go ask them to get me water cause they to busy talking.

I for one absolutely loved Haneen. She was undoubtedly one of the best nurses I've ever encountered throughout dads journey. She was consistently available to my family even when I was not present. I felt at ease at home knowing that Hannen was taking care of my father. She prayed with us in moments that we needed it most. I cannot attest the rest for the rest of the hospital but as far as the medical ICU each nurse I interacted with was more than willing to go above and beyond their duty. We made a point to let the unit manager know the difference that Haneen had made in our last moments with dad. The nurses there are of a different caliber. As for anyone who disagrees, remember you have to give respect to get it. I recommend the hospital for anyone dealing with life threatening illnesses or traumatic accidents. The way the nurses treated me and my family is something that I will always take with me. With a special thanks to Haneen.

Very caring team and staff. Everyone has provided the same exemplary level of care from the beginning to its end. The Neuro ICU has been excellent and wonderfully caring for patient and family.

Horrible my doctor always wants to send me here but this was the last straw neglected my son for 10 hours got there we went in a little before 11am never served him any lunch I ended up ordering me and him some food then he didn't get dinner till 8 after I had the nurse call dietary multiple times I had to get out of my character to get his dinner then the supervisor for dietary came up with an attitude and brought him 4 chicken strips no drink no dipping sauce nothing ok n the ticket I ordered then they got his ivy ready never gave him fluids and never did his blood work it's a horrible hospital it made me give 1 star to post this but they deserve none

This hospital overall is horrible. Most if not all staff are racist and have no empathy for the patients or family. They do not have bed side manners and plz be aware that they do not care and will not try to use any life saving measures for you or your family. ICU staff are incompetent, lack human decency, and will not come to your aid if need be. Sadly to say for this to be a faith based hospital, the devil is working overtime.

The nurses are idiots and have no clue what they are doing.

My stepfather was in here and they were very good with him. The whole medical staff was extremely professional and competent. They explained what they were doing to help him in plain language, that made it easy to understand both for him and us. They made his stay easy.

They killed my dad. Not a big Promedica fan, but I wouldn't recommend this hospital, for anyone going through cancer. Very uncaring, treated him like a homeless person, and was never given any treatment for his cancer. Very disappointed with the Mercy health care system. Please go some where else.

Doctors have horrible attitudes and don't listen to their patients.

Although, it was my husband's time to go, I cannot emphasize enough the truly outstanding care he received at this hospital on the 5th and 1st floors. I would like to thank every nurse and doctor who cared for my husband during his stay and tell you that I admire all of you. You are so skilled and so caring and I had complete and total faith in everything you did. Especially your kindness and gentleness towards my husband and myself. Thank you for what you do. My husband was John L Swihart.

Thank you'
Debby Swihart

You can have state of the art rooms and computer systems that are put in place however, the medical staff are on the internet searching new cell phones and not checking patient charts. dr don't communicate and have a plan. Yesterday 3 differ doctors saw a patient and none reflected the view or same plan as the dr prior note, there was no change in the patient status. Then not a single doctor visited this patient on Sunday and the nurses excuse was the dr was telling another family to put their loved one on hospice. I am send prayers to that family, hopping that the lack of care and communication is not the reason for this. His excuse was none of our business and innoproprate. There are on call Dr. for a reason no patient should go unseen for an entire day in the heart and cardio vascular unit or any unit for that mater. Then x-ray's were received at 5:50 but not sent to the doctor until 705,I find that to be an issue in the quality of healthcare the nurse was covering two rooms and was on personal phone call and internet for extended periods of time. Then orders were givin for an oxygen mask to be placed and that was only relayed upon family question, and not carried out for an additional 30 min. staff openly admit that there short staffed which is a poor quality of healthcare. I hope this message doesn't falling on deaf ears for fear these behaviors and lack of medical attention will result in serious hospital negligence.

They poor communication between staff. Plus gave a patient nausea medication and pain medication and the patient told them after 20mins they were still in pain and nauseous from heartburn from the medication. And they did nothing to help the patient and they left the er in the some pain they came in with. They also didn't offer wheelchair transport out for the patient's safety and hospital safety from getting sued. Patient takes warfarin and the patient warfarin levels was 6.4 a dangerous level if the patient would accidentally fall and their head and get a enclose head bleed which could very well cause death.

Trash. The outpatient surgery center staff is very rude. They lose all your appointments.

So my mother is back in this hospital - commonly referred to as the Killer Vs. They discharged her 1 week ago today despite my objections. The nurse gave me a glazed over look as I explained my point of view. She could have rolled her eyes basically. Did my concern reach the doctor as I'd asked her to convey? I don't know but what i do know is they discharged her the next day - so I doubt it.

They claimed to not be able to pinpoint an infection but sent her home anyways delaying a surgery for hernia mesh that we know is a problem. They said surgery in 4 weeks. As if she'd make it 4 weeks.... I told them she wouldn't.

St. Vincent Mercy Medical Center do something that makes sense for my mother instead of playing the role of revolving door. I will be telling this story everywhere I can to put your integrity in question!

Anyone near Toledo do yourself a favor and go to a different hospital. Avoid the Killer Vs!

Made me wait 2 hours while experiencing a miscarriage at 14 weeks along. There was not many people at all. I got up and complained twice during the time. Then gave up and left. The nurses were loud obnoxious joking and constantly eating while answering phones. Never seen such unprofessional actions before in a hospital. Terrible sad experience.

Unexpected stay at the hospital. I got the on call doctor and who was both insensitive and gave me incorrect information. Now, I am having massive problems getting medical information to my insurance company. Would not return to this hospital. NURSES were great!

They had did sugery on my grandpa cause he fell and had a tear in his heart but with the great Dr's there he is staring to get better there he's is still there with some of the wonderful Dr's there who are taking good care of him. They have said that he will have a long road head of him and that it's gonna be a long road to recores from and other things too....

I am so disappointed in the level of care that my family member received at St vs. I am truly thankful he made it out of there alive.the follow up care is no better. For a routine surgery to end this badly is beyond comprehension. He is still battling and his physical life is forever changed. The place is incompetent.

I would ve rather had my daughter at a Taco Bell. Taco Bell is more renovated, cleaner and professional.

Called for a SIMPLE question and got transfered three times and ended with a voicemail.

I spent 2 days in patient in Car 2 after being transferred from Norwalk. The facility and staff were absolutely amazing! They really care about their patients and their family. I would recommend St. Vincent to anyone who needs tertiary care.

Worst hospital I've ever spoken to on the phone, mom being transported to them, and they told me "We can't guarantee a phone call alerting you when she arrives ""BECAUSE WE'RE TOO BUSY"" NO HOSPITAL SHOULD BE TOO STINKING BUSY TO GIVE A FAMILY MEMBER A CALL WHEN A 75 YR OLD PATIENT ARRIVES.

The labor and delivery/postpartum ward as well as the NICU at St V's are absolutley phenomenal. The nurses are amazing, kind, caring, and helpful. I was there for longer than usual due to some health complications and they took absolute great care of me. My son also had to go to the NICU for a couple of days and they were amazing. They helped him get better in no time and they were extremely reassuring, helpful, and compassionate. I am so thankful for my experience here. Even though it wasn't the experience that I intended to have originally, they made it easy and comfortable despite all of the setbacks we had. Thank you to the whole labor and delivery, postpartum, and NICU teams that work here, you guys are phenomenal .

Had a major surgery here recently. Felt like an assembly line. I came to after in so much pain I was praying for God to take me. They were having difficulty getting my blood pressure down, I wonder why. Felt like they broke my ribs and collar bone. Got to my room, there were drops of dried blood on the floor. Pointed it out to nurse, never got cleaned up. Couldn't get through to order food, told nurse, nothing. I had a "fall risk" wristband on and they helped me to bathroom once. They knew I was going by myself but didn't say a word. She plunked down my spirometer and told me to use it. It didn't even work. Booted me out after 48 hours. Up all night puking. I had told doctor and nurses I live alone and would have no help at home, didn't matter. Went to local ER and they did cat scan, found big clot under my biggest incision that may delay healing. Probably from a small bleed from puking all night. My "robotic" surgery that was supposed to be all around better, woke up with 6 incisions, 6! How could 6 incisions in any way be better. They are all around a joke and I'm staying far, far away. Waaayy too big for anything there to be good. Oh, never saw surgeon until 2 weeks after surgery! Not once in hospital. Too big for his britches too.

Staff is overscheduled and provided with inadequate health coverage. Meanwhile Mercy spends multi-millions on pro-sports sponsorships.

This has been the worse experience I have had at this hospital. Came in friday and ended up having to major surgerys and the on was cancer. Get up to my room itbis fine but here comes monday I seen my nurse once today I'm in pain they are not giving me my pain meds. Heck I got to go ask them to get me water cause they to busy talking.

Checked in as out patient to have a heart-cath done on August 23. Physician found blockage 3 main artiers I was very happy they kept me over night and on Aug. 24 performed a triple by-pass on my heart...whole time felt at ease with the doctors,nurses and techs. Had an awesome life saving surgery..All those on floor 1-c thank you sooo much for all the loving care while I stayed in room 1003 recovering for a week. Thnx to you all, I will live to see another 60 yrs. LMAO K. Weller

Well every time I come here they are so nice and they take good care of me all the time I rate them #1 in my book

Left my husband in the ER for over 7 hours with a ruptured appendix. Started to spike a fever and resident said it was due to morphine???? Husband became septic and has had numerous surgeries since!! We were told his belly was a mess inside. Had to take a complete kidney out due to CA instead of just removing tumor due scaring. Thanks SVMMC. NEVER AGAIN!!! I would give them a F-!! Trauma hospital not!!!