Mercy Medical Center, Baltimore, MD Reviews

I have been a patient at the Maryland Spine Center for over 10 years. The care I have received especially from Dr Mara Vucich is outstanding. She is caring and understanding of my insistence on not being medicated unless absolutely necessary, but being able to manage my pain and mobility on my own through a balance of rest and exercise. She listens and is extremely adept at explaining my condition - or new baseline of movement - in a way that is clear and understandable. She is compassionate and has all of the qualities in a doctor that are necessary when having to treat a patient over such a long period of time. I do also want to mention Dr Justin Park, who expertly performed spinal fusion surgery and helped me gain back the freedom to take long walks and not have to be in terrible pain each and every day. I highly recommend this medical practice.

Every thing about this hospital will leave you with the impression that the hospital and it's employees care about you as a patient and a person.

This hospital is always over crowded. My appts take hours and the parking is not free.

The pediatrics clinic has progressively gotten worse and worse. You can t even get an appointment for months at a time and forget about if your child is sick. They either can t see you or are closed. What s the point of a sick clinic if you can t use it and they always suggest you go elsewhere. Leaving a phone message for your kids Dr. is a nightmare. Just save yourself the headache and go somewhere else that s what we are doing.

Dr. Clayton Dean, and his staff, were excellent! He had a very friendly, professional, and efficient manner with everything about the procedure he performed on me. And his entire staff followed. I would definitely recommend Dr, Dean!

Best hospital hands down. Staff and doctors know what they are doing.

Over all ok. Staff is great. Administration not so much ! As a transplant patient with diabetes, my last stay was a disaster ! I was in for 5 days Went 3days with out many anti rejection medication, and 4 days with out anyone checking my sugar ! Made it known to Drs , Charge Nurses, RNs. But no one would listen. I finally started to get nasty to get results , and all the sudden I started getting my meds. I'm on day 7 waiting for someone from administration to call me !
Kenny Hill

Had surgery at this Hospital and it was a fantastic place. I highly recommend it. The nurses were so kind, Dr R was awesome, and the rest of the staff was super friendly , they put the patient first, I always tell people that everyone at Mercy made me feel special. ABSOLUTELY give this Hospital a try if you need medical care. (As a side note, even the food was great !)

The cardiac dept. is a joke and in need of customer service skills and new management. I've been dealing with them from a far for my father and they have been difficult to work with for the past 3 months. I have never in my life have had to call a doctors office 4 times before getting a return call to get important information. Now we need to schedule a cardiac catheterization and they somehow haven't been able to get things approved through insurance for over a week and a half. When I call they have no timeline for me and it doesn't some like they care much. I left a VM to get the procedure number so I can call on my own and haven't gotten a call back from that dept either. When I tried to get connected with a different doctor in the dept that doesn't take weekly vacations the schedulers response was "well everyone else if busy for months, this is why everyone choses Dr. John because he has openings." I'm so glad to hear that people don't chose him because of his excellent work but because he's got openings. If you're looking to feel cared for and have your issues resolved in a timely manner look elsewhere.

Dr. Ciotola was/is a godsend. He saved me from being wheelchair bound the rest of my life, and I am eternally grateful. He is excellent at what he does, and I am thankful that he customized his approach to meet the challenge I presented. All this without an attitude of braggadocio. I highly recommend him for any joint work.

My baby born here the nurses who attended were very kind to me they took good care of me. Of course, I have one or two who were not willing to work and were groceries with me. But after there everything is fine.