Mercure Grand Mirama Hotel

Mercure Grand Mirama Hotel Review

Reviews 6952
4.7
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B
3 years ago

Ebisu

Ebisu
Place: Comfortable.
Food: Good taste.
Service: Fun.

C
3 years ago

Mercure Hotel Darmo Surabaya

Mercure Hotel Darmo Surabaya
Is a nice hotel to stay in Surabaya downtown
Varieties meal at restoran and very delicious.
I like traditional menus and healthy menu.

Hoping visit next trip.
I like it

Best Serving at Restoran Trimurti by Mr Rino

regrads
Aji M

K
3 years ago

Good service, house keeping cleaning well, adding ...

Good service, house keeping cleaning well, adding drinks and sugar sachets without taking the remaining sugar / drinks yesterday. Mbak Ana Lumatur Lumatur is very friendly, diligently cleaning the toilet on the toilet floor. . . . offer locker towels & all fitness and sauna guards are friendly and can explain well related to sauna facilities, lockers, gym, then don't forget. Sorry, because the washtafle is broken, the sauna lights are off. Engineering also always stands out during the PUPR training, F & B is not quick to serve the yellow rice, agar2 & sugar menus for Coffe to break, often meet after they are just fulfilled after being called. ... It looks like the personnel is lacking. One of the officers who recorded the room number asked his colleague Mr. Heryanto with a little unethical lack of courtesy "How many times did you enter?" so he was offended and answered "do I have a face or look like a starving person", should ask enough, sorry sir. . Have you been in for breakfast before? That way, if he goes back and forth, he will feel embarrassed and ashamed of himself, while I know for myself if you are just entering. . . Guarding the pool is also standby, standby cleaning leaves painstakingly happy. The task of water engineering from GWT or Rooftank seems to be too much chlorine or the water quality of the Sby area is probably good huh? so I felt on dry skin, stiff and felt like there was a thick layer on my face because for almost 1 week at the Mercure Hotel it had been felt for 2 days, it could be if 2 weeks irritated my face. . . Please try again better. Thanks, it would be less pleasing to me, sorry and it would be a consideration and a future reference so that it would develop better, be able to work together in teams, work effectively, efficiently, quality & benefit all parties.

I
3 years ago

Mercure Surabaya is located in the central busines...

Mercure Surabaya is located in the central business district of Surabaya. The hotel offers Wi-Fi and spacious elegant rooms with air conditioning. There is a swimming pool and free private parking.

Guests at Mercure Surabaya Hotel can choose from 2 restaurants or cafes that serve snacks and drinks.
With a central location on Jalan Raya Damo, Surabaya Mercure is only a 30-minute drive to Juanda International Airport. Less than 10 minutes walk from Tunjungan Plaza and Gubeng Train Station.

H
3 years ago

Ebisu restaurant @Mercure Grand Mirama Surabaya

Ebisu restaurant @Mercure Grand Mirama Surabaya
Ramen, bento, miso soup, sushi are all ok, I like miso soup n sushi the most :)
Very good and friendly service, thx u Oshin (Dina)
Nice & cozy place & atmosphere
If there is a dealjava promo then I definitely want to bangeet ...

D
3 years ago

Classy hotel in the center of Surabaya. Complete f...

Classy hotel in the center of Surabaya. Complete facilities like cafe, wifi, swimming pool and spa. Very friendly service. Spacious parking lot and motorized parking. Providing large musolas too. Delicious menu offerings too. Muadah is within its location and the price is pretty good

R
3 years ago

The hotel is very nice, luxurious, classy. All cle...

The hotel is very nice, luxurious, classy. All clean, rooms, toilets, ballrooms, musholla all clean, comfortable, not noisy, the location is quite strategic on Jalan Raya Dharmo. Parking is less extensive, if there is not enough parking, parking must be parked outside the hotel. Suggestions are that parking can be expanded so that it can accommodate all the guests, especially if there is a meeting event from the parking government, it doesn't work.

A
3 years ago

Very nice hotel if you are looking for 4 stars hot...

Very nice hotel if you are looking for 4 stars hotel in Surabaya. Nice service and good breakfast. This hotel is quite cheap compare to other 4 stars hotel in downtown Surabaya.

But it is very disappointing because I came here three times and I was never able to use the swimming pool for my first and second arrival. The staff said whether the pool was still in maintenance or cleaning. And the pool is not big and not really clean enough. I hope the management can deeply take this issue more serious.

l
3 years ago

Mercure Hotel, Jln Raya Darmo Surabaya. Location i...

Mercure Hotel, Jln Raya Darmo Surabaya. Location is easy to reach, Friendly Service, Good Hotel Rooms Ethnic Elements are also displayed, Delicious Food is traditionally rare Javanese cenil food, cetot ... I met a friendly Devi at resto..Thank You

A
3 years ago

Nice.

Nice.
.

S
3 years ago

Buber here is very worth it .. The food is delicio...

Buber here is very worth it .. The food is delicious .. The service is friendly, especially with Ms. Yulia Markes, she is patient when we ask for photos many times and is very good. Thank you, Ms. Yulia.

A
3 years ago

Not quite impress me.

Not quite impress me.
I want to review the breakfast service.
- Minus






+ Plus



Visit 18.02.2018
08.00

V
3 years ago

They give only one key for two guests in the same ...

They give only one key for two guests in the same room. It's annoying when you need to go and back to the room so frequently while you're not keeping the key with you .

But then, I made a story that my roommate has slept that I couldn't wake her up so I need the second key to get in. Finally, we have our own

F
3 years ago

Alhamdulillah, the health seminar went smoothly an...

Alhamdulillah, the health seminar went smoothly and was successful, and thanks to the Agus Yudi Mas team who helped with the seminar, I hope Mercure will be more successful and the best, Amin, Robbal Alamin

f
3 years ago

The taste of fruit salad, timlo soup, grilled beef...

The taste of fruit salad, timlo soup, grilled beef is good. Moreover, the taste of the shacker cake, when it is in the mouth it doesn't make it easy. The food is beautiful "and the service is also very good. Friendly" people.

D
3 years ago

The food is quite okay, but I am quite disappointe...

The food is quite okay, but I am quite disappointed with the service provided. The service is less organized, the table that I occupy gets food far more late than the other table. Plus when serving food (either because of being in a hurry due to late serving or anything), the food that was being distributed had fallen on the table and taken again with empty hands and then put again into the serving plate, it was really poorly maintained. And what made me most confused, a waiter came to me, asked for help to give a rating for the hotel but instead gave a rating "FOR HIMSELF" without asking my opinion objectively. It says "The service of Ms. Aminah is very satisfied with the service provided". Even though I don't know who it is, Ms. Aminah. Please improve again in the future. thank you

A
3 years ago

The new building is cool, the car park is wide beh...

The new building is cool, the car park is wide behind. Unfortunately, email inquiries are not answered with CS. International Hotels with normal customer email responses. Even though I just asked. What meat is this? Breakfast was pretty good, but the food info or halal status was not found

n
3 years ago

Poor

Y
3 years ago

Okay, I started driving with friends, and I was we...

Okay, I started driving with friends, and I was welcomed in a friendly manner, like my house, I was welcomed to eat by mb irma, I was helped singing along with my birthday to my friend who had a birthday, although the child wasn't too much, it was fun to make fun, yes, irma, and irma and the team who is supporting even tonight is resting restaurant

A
3 years ago

A pleasant hotel, close to the city center and oth...

A pleasant hotel, close to the city center and other fun destinations in the city of Surabaya. The atmosphere of the room is comfortable with facilities that are in accordance with the number of stars this hotel has, it's just that throughout my stay (2 days and one night) I did not even hear a hotelier friendly greeting (good morning / afternoon / night, or thank you) all seemed very busy with their thoughts and busyness respectively. Not bothering, it just remains a strange thing for a hotel with worldwide quality and network.

M
3 years ago

Reunion at Mercure Surabaya ...

Reunion at Mercure Surabaya ...
Trimurti restaurant, the food is okay ... try all until it's hard to breathe heheheh ...
Offered a cold glass of water, Susilo, soon ...
Good job ...

E
3 years ago

I stayed in a suite because there was a family eve...

I stayed in a suite because there was a family event. rooms are spacious, bathrooms are spacious, comfortable & clean. there are 1-2 staff that I met, in the front and in the room, not friendly (maybe just badmood), maybe because I look less promising huh, hehehehe: D. after knowing I stayed in the suite, just friendly, wkwkwk :)
overall, i like to stay here. for a hotel that has been standing for a long time, is still good, is kept clean and comfortable. there is access for wheelchairs, there is a place for photos, located on the main highway, if Sunday morning there is a car free day, opposite the hotel near where to eat (kfc, pizza hut, chatime, etc.), access everywhere is easy and easy.

N
3 years ago

A charming hotel in the middle of Surabaya close t...

A charming hotel in the middle of Surabaya close to the park and rawon calculator ... strategic location. Especially spacious rooms especially for the suite room with a view of the city of Surabaya. Tasty and classy fast service friendly and nimble staff .... suitable for business or family

Mercure Grand Mirama Hotel

Mercure Grand Mirama Hotel

4.7