Kristya HW

Review of Mercure Grand Mirama Hotel

Good service, house keeping cleaning well, adding ...

Good service, house keeping cleaning well, adding drinks and sugar sachets without taking the remaining sugar / drinks yesterday. Mbak Ana Lumatur Lumatur is very friendly, diligently cleaning the toilet on the toilet floor. . . . offer locker towels & all fitness and sauna guards are friendly and can explain well related to sauna facilities, lockers, gym, then don't forget. Sorry, because the washtafle is broken, the sauna lights are off. Engineering also always stands out during the PUPR training, F & B is not quick to serve the yellow rice, agar2 & sugar menus for Coffe to break, often meet after they are just fulfilled after being called. ... It looks like the personnel is lacking. One of the officers who recorded the room number asked his colleague Mr. Heryanto with a little unethical lack of courtesy "How many times did you enter?" so he was offended and answered "do I have a face or look like a starving person", should ask enough, sorry sir. . Have you been in for breakfast before? That way, if he goes back and forth, he will feel embarrassed and ashamed of himself, while I know for myself if you are just entering. . . Guarding the pool is also standby, standby cleaning leaves painstakingly happy. The task of water engineering from GWT or Rooftank seems to be too much chlorine or the water quality of the Sby area is probably good huh? so I felt on dry skin, stiff and felt like there was a thick layer on my face because for almost 1 week at the Mercure Hotel it had been felt for 2 days, it could be if 2 weeks irritated my face. . . Please try again better. Thanks, it would be less pleasing to me, sorry and it would be a consideration and a future reference so that it would develop better, be able to work together in teams, work effectively, efficiently, quality & benefit all parties.