MercadoLibre.com Reviews

Little interest in solving important questions for clients. Overall, the monopoly position holds them on a pedestal. The institutional image is disastrous.

Hi.
Please I need you to tell me what product I bought on 22/4 in 3 installments with a card, since in the summary I appeared and I honestly did not have the slightest idea.
Ewcribe here pq the page does not walk, it tells me error, sorry we are working.
I call and I can not access pq or wait hoeas for you to attend the operator or by checking the options redirect you to the page. A circle with no possibility.
Please someone give me this information
I also clarify that since they stole my cell phone and I changed it, I cannot access the purchase history. I only get one of all that I did.
I never had a problem before, so I expect an answer.
Atte

Me estan estafando. Vengo haciendo reclamos hacen varios meses, por varias razones. Pague una publicacion de servicio de reparacion de Pc y notebooks, la categoria mas alta, alrededor de $2000.- pesos Argentinos y Prime ro no tiene la More

Dear, I bought them a bluetooth posnet and they did not go! In your portal, you tell me that I can not initiate a claim where I can change it? they do not answer the phones either

Soy cliente, tenemos agencia de autos y tengo contratado un paquete de avisos hace mucho. No puede ser que no tenga una respuesta de alguien ante un problema.

REALMENTE MALO.

I have been using the paid and post-market posnet for 3 months, it does not allow me to accept visa cards, contact me more than once and they always say the same excuse that my matter is a priority and that it is hardly resolved, they contact me, I really got tired of always making up an excuse and never solving anything ...

By market payment they offer me 40% discount to charge the upload, they did not make me the discount and then they cannot be contacted by any means, they do not have mail, they do not answer the phone, they cannot leave complaints. I regret that an Argentine company does not rise to provide good service

Very good and you eat very well x little money greetings

I published a ski / snowboard pants at the end of June, just for those interested to buy it for the winter high season. Beyond the buyer did not ask me any additional question, ALL the measures were in the publication. I live in Bs As and the buyer in Mendoza. Between the purchase and the arrival of the pants, 10 days passed. The day after received by the buyer I opened a claim telling me that the pants were huge, not forgetting that all the measures were written and in photos was the trousers and the centimeter over .. or is this written and graphized in photos .. ... and if he had any further questions, he might have asked. Now ML makes me accept the return of the purchase and I already lost about 20 days in being able to sell it to a person who reads and does not waste time. They should review these cases when everything is specified in the publication and still they buy without reading and they waste time and sale. Now that the high season of snow is over, I will not be able to sell it.

Everyone stopped using it for their higher and higher commissions, they also eliminated auctions and did not pay attention to the customer, a very bad service ...

5 years ago I sell in mercadolibre and my account has been blocked, nobody answers me or shows my face, I do not have any phone to call and my money is there in the account but it tells me that I cannot withdraw it due to irregularities in my behavior, yes 5 years ago that I sell, I have a green reputation, the truth is that I lost my job and no money, it was my only entry of money, I've been unanswered for a month

There is no way this company exists forever. In a short time there will no longer be an Argentine who has not been cheated. They do not solve their problems, the user always pays. In several sales the shipping costs changed if I notice

They are scammers. They are only interested in billing. They do not serve the customer.

Mercado pago gave me time to mediate the payment to a seller and I closed the claim as soon as he gave me the deadline to claim. The site is full of thieves who sell the same product to 20 buyers and for a paid market. What do you mean when you claim if you fail in favor of the person who cheated on me? Zero communication channels ... a disaster. Ricardo Scoco told me about this and after thousands of claims he "disabled the account" when he has been stealing for months. I do not understand ... is there complicity? Or is the system full of attractive flaws for criminals?

The worst company trash! I want to make a claim and they don't provide a number or a chat!

It is not possible to make claims correctly. You should be ashamed to be a top-notch company and offer lousy service. They operate as financiers who block and retain money. Learn from Google and its customer service. They need it.

They have retained me for 20 days 20 thousand pesos of my card why I paid a product that from the side of the seller canceled the purchase and they discounted all the money and they do not return it to me 14 days ago !!!, The truth is that doing business with these people are a disaster !!!! I do not recommend it.

Nothing to say, the best company in Argentina and Latin America.

THEY DO NOT PROVIDE ATTENTION OR TECHNICAL SUPPORT, THE USERS ARE ABUSED.

ML is a shame, scam, prohibits you normal items because they think they do not correspond to "the description", they suspend your account permanently and do not let you withdraw your money charged by paid market, an abusive system that one does NOT choose And they make it mandatory. Having all the HIGHEST commissions you pay, your account and money are blocked. They answer your complaint only once and do not give the right to reply, they put everything in automatic and complain ... here. We would have to put together a community group of scammed by ML and hire a lawyer! We must end this BUSINESS that is only for them, in a market that FREE, DOES NOTHING HAVE ANYTHING !!!!!!!

And they go ... 27 min of call and waiting for someone to attend me for the 46408000 that has bad options and all end up in what you have to go to the page to make the claims, and that just do not have options on the shipments of the products. The truth is fourth

be careful with MERCADOPAGO, it is a true scam, I have been claiming for a total of 3 days for a total amount of $ 29,228.72 that was deducted from my account without my authorization, from shell companies sponsored by COBYPA SA that looted my account, that is to say Your customer data security system leaves much to be desired and unreliable. The same thing happened to a lot of people and they do not take responsibility for the damage they cause to customers who blindly trust their security system. MERCADOPAGO does not work today, after they restrict your account and you cannot use your own money and so countless deficiencies that leave much to be desired, I hope they return the money that was stolen from me because of their terrible security in the protection of data from loyal customers ...

Some thieves. They sent me a product and it was lost in the mail and the time they take charge of the situation they close the claim and give the purchase as finished. A shame

A Market Shipping disaster, they take advantage of the quarantine to fill themselves with twine with the misfortune of the pandemic, usurers. They lie with the estimated delivery date: they mention a maximum date and it arrives a week later, they also hide like rats without answering the phone. They already have dozens of claims for the "urban" transport company but they continue to hire it.

Some scammers, do not sell anything, they stole a play 3 and mercadolibre was an accomplice, I sent the product and the mail delivered the product perfectly and mercadolibre canceled the sale and took the money from me and they did not return the product

Mercadolibre does and arbitrarily undo what they want with your account and your money. Three times they blocked my account due to alleged irregularities that when I claim to be told what they were, because more than asking and buying I did not do, except when I sold a single Play game, which incidentally the buyer rated me positive, they told me that They have the right to block the account without giving you any explanation about the decision. A tease. To top it off if you make another account you have to put your name so that Mercadopago accepts your card, since if you put another name it does not approve the purchase, when you put your name it takes a few days until in the database it jumps that you have a locked account and they block you again. Some claws, shitty authoritarians. It is a good company, because you find everything, but the way they handle it is a disaster.

Shipping market is a disaster and above there is no way to complain the sellers have nothing to do, they deliver the product and have no way of following it.

They are scammers I made a purchase with a credit card and it was rejected but they do not refund you at the time they return it to you after they already used it as they want it all a farce and on top of there is no personalized attention it is all a silver wash

I have been a user for many years and MercadoPago decided to protect a scammer. They told me that if the seller did not answer them in x days they would return the money to me and then they sent me an automated message that said that in the end they could not solve anything and that next time I would have better luck.
Some scammers

Main offices of the company, to enter as any office needs to be announced and have a meeting agreed; It has entrance on the dot side and the neighborhood side

Well .... I read a lot of comments about "MercadoLibre" and all negatives ....

Beware of Mercadolibre. They debited me $ 600.- from my credit card and I did not make any sale or any purchase. No invoice appears in my free market account. I'll see how I claim that debit. I do not use more Free Market.

They are jets and rascals give me back my scammers. I'll see how to report the page

Scammers completely. I sold a laptop and within 15 days the buyer recalled his breakage, Mercadolibre took out the money and returned it to him, and 4 days later he received the broken product. I lost the money and the product, they never took over, they gave me a guarantee for a used product and I had to pay for the expenses myself. Letter document by chantas untrustworthy system

It is not the address. They moved .......... and it does not matter, because if you call, an operator appears that sounds 10 minutes and cuts.

They are liars and they step on your money for a month if you use MercadoPago. The commissions are ALTISIMAS.

Now they act as collection agents and charge you VAT on your sales and for amounts that exceed the% established by law.

Today it is not advisable to use Mercadolibre. You lose money and time. It is full of trout users who offer and do not buy, and if you cancel the sale, Mercadolibre suspends you because they want you to pay the commissions.
Apart from the new rating system, if trout users offer you, even if you do not pay the commission, it hurts you the same, because your% of completed transactions drops significantly, and you do not qualify to promote your items, and leave very bad impression with your buyers, Since now they put up a sign that says "Be careful, this user has problems with their buyers" with a colored bar that stays yellow or red when you do not complete sales!

ML headquarters, very modern, good environment to work

Bad system, very arbitrary, in buying and selling is lost and won, but free market will never lose that know, the system is made for the functionality of them and the big sellers, the rest does not care about anything

And what if instead of protesting here about the non-compliance of Mercado Libre, hiding in the pandemic, all the injured parties got together and started a criminal case for non-compliance and fraud? At least as an "attempt", they work with our money and entertain us with "We reschedule your shipment" and so on until the "fatal" arrives, "We could not deliver your package", but, meanwhile, they had our money for not less than 25 days. Not even the chat left, nor an 0800 or a phone number to communicate with a human being and no form questions that he never answers, sorry for the expression but that "S.R.L." (SRL? It's a joke), at this point in the game, we j.o.d.e. everyone and nobody takes action in the matter.

There are no ways to report abusive practices by MercadoPago. They had a technical problem and deposited extra money in the account of someone to whom I sent money but they charged it to me. Without notifying me about it, just when I noticed the lack of money in my account, I sent a message, and they notified me that until they charged me what they deposited, they would not stop deducting the money from my account. A lack of respect for the consumer because they do not know my economic situation.

It is clear that these offices installed them to show you a mask of the service that they then offer to their clients on the site. These offices do not allow claims to be received, there are no people to give information on any request or claim. A free market style farce ...

They do not have customer service and it is impossible to comment on the products.

If I liked it, I work in an email that makes door-to-door deliveries in a free market variant for day deliveries, Flex shipping market, it is impressive, what moves free market, I don't think many people have idea of the sales volume of this business

Gentlemen, it is a shame on 12/28 my account is suspended for telling lies that my AMERICAN EMINENT card had informed them that I was unaware of a purchase for $ 300.00 and the subject was the following: the card discounted me twice the purchase I made the claim I am credited with the $ 300 overcharged and whoever bought it has already been paid, and send as 5 mail and do not respond to anything, otherwise I will begin my claim by the appropriate way first document will fall, and then trial for failing the reality of To say that I refused to pay something that is already charged, IN BRIEF I WILL WRITE IN LETTERS TO THE READER OF THE NATION DAILY, the way this company is managed.

I'm calling to get my money back, they never gave it back to me. They do not answer any phone!
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The ML account and MP 100% are suspended with a positive rating, which I use to buy spare parts to work and feed my daughter, without even sending an email. Why not do it with those who sell cannabis, marijuana camouflaged as ornaments, auto parts and cell phones of dubious origin, motorcycles without papers and other irregularities. There is no way to contact this business attempt.

A garbage Mercadolibre, hopefully come soon Amazon to have a serious alternative.

A place prices, very sophisticated avant-garde and elegant.

IMMUNDO SITE. IN THE ROOT OF THE EXCESSIVE COMMISSIONS TO THE LIMIT OF THE USURA THAT THEY COLLECT, THE DELAY IN ACCREDITATION OF THE MONEY TO THE SELLERS, ALWAYS ENDING PAYING MORE EXPENSIVE. ABSOLUTELY NOT RECOMMENDED BUY ON THIS SITE

Nice offices, too bad the company provides such a bad service.

I have to contact me by phone and they never look after me

SCAMMERS, with the work of advertising campaigns they are robbing people and I am one more victim. Please all users take the precaution of reviewing the section of notices by click, because when you republish the products, the ads automatically activate you, and if you do not deactivate them, the days pass and charges are generated in your account without your consent. If you want to make a claim, customer service is a total burden, I think if they put robots from the 80s they would give you more balls. Do not be scammed !!!

Make a purchase on April 10, 2020 and I still await delivery on 05/14. Being they responsible for the service for which they already charged. All communication channels canceled. Appalling.

Chorrossss !!! they are cheating me They used my credit card !!!

They took out the HTML button to all of us, sellers cannot compete with others who have templates !!!

Mr. Mercadolibre. I am writing to you here because the site is now impossible. I have been a user since its inception. I have bought products of all kinds, I have sent them everywhere I went. I never had problems with you, it seems to me a very important place to get products to the whole country. She was happy with the service, the rating system, the vendors and products, the complaints, etc. But a short time ago that all that system that I think was quite perfect, changed ... but not like before that each change was to be perfected. Now the change is to limit everything. For example when I receive the product how to qualify it ....? how to rate the seller ... how to make a claim? All of those options are now limited to black or white. I used to read the user statements about the product to buy from the seller. And now when I read it I am suspicious since when I buy I only have two or three options ... so those ratings that appear there in every detail of who are they? are they from the other system? so they are old ????? I am suspicious now reading the ratings. Today I am with a claim, I bought two reams of paper that was shipped before noon if I bought them before x hour. ASi did it yesterday. The day ended and the seller had not started shipping. He only replied privately that they were sending a copy and paste of responses that have eleaborados. to this day it does not respond. does not answer the phone and I ask you for help and I have only the claim option of which the seller has 7 days to respond. If I choose to cancel the purchase I only have two options: one: that the seller returned the money, the other that I arranged with the seller ... but my option is not: my seller does not attend, does not arrange does not send nothing!!!!!!!!!! I bought because I said shipping on the day and now the shipping will be when the seller wants. I do not have how to cancel the purchase, before yes. The new systems that developers have to limit option cases to two or three options ... is because they don't use applications. It would be good if they made them use them in a real way so they see what happens. A good seller (I say this for you) must use their products !! This way he sees that they fail or not, like selling them, living all the experiences of what I produce.

I hope and they answer for my money, they are jets. To collect, they are ordered to do, but to solve a case where you keep my money, it begins to wobble to keep our money. I need my 43,700 pesos to appear, LADRONESSSSS.

Free market is the best option to find what you want and also compare prices, the good thing is home delivery

I like that now adding points with purchases you can have free shipping

scammers! If they buy or especially if they sell, take a picture of everything and keep all the receipts because they wash their hands with any problem. I recommend everyone raise a claim in defense of the consumer and make life a little harder to these without embarrassment

APPALLING. There are no words to describe the very poor service. Every update of the page is for the worse. Luckily other portals like amazon will come to stop using their services

They stole $ 3000 that they don't admit to having for months already.