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L
4 years ago

It is a pity that Mediamarkt does not look for the...

It is a pity that Mediamarkt does not look for the best price with you as a customer. I was interested in buying a macbook, but saw a clear price difference between Mediamarkt and Bol.com. Called Media Market and asked if they could do something for me in this. It was certainly said that there was nothing to be done about this. Too bad, because I went for the other partner, bol.com.

J
4 years ago

There are more sellers from external companies (su...

There are more sellers from external companies (such as ziggo, budget energy, and other things you have not asked for) than from the media market itself. If you ask whether they have a specific cable, they only refer to each other, without you getting an answer. Finally left without buying anything. If this is the quality of a physical store, it is not surprising that most people buy their products online.

R
4 years ago

good

T
4 years ago

HORRIFIC customer service. I ordered a phone for b...

HORRIFIC customer service. I ordered a phone for black Friday, and heard nothing from them. I called every day for a week, and they never once called me back. Next thing I knew, my order was rejected for no good reason, and there is nobody who can help explain why. I've called every day for two weeks, and literally nobody can help. I even tried calling head office. I've never had a worse customer experience.

Oh, and they still haven't refunded my money.

Unless you are buying something in the store, over the counter, and taking it home with you that second, avoid Mediamarkt like the plague.

G
4 years ago

They "were not allowed" to open my tablet (Asus) t...

They "were not allowed" to open my tablet (Asus) to see if it could be repaired on the spot. And to buy a new one, it actually had to be done via the internet. In the store they had almost no tablets. You couldn't really make a choice in the store.

T
4 years ago

Generally good with large range, across the board ...

Generally good with large range, across the board of electrical goods and accessories. One annoying habit is of leaving good value products of display, without actually having the item in stock.

H
4 years ago

The only media market that is unreachable by phone...

The only media market that is unreachable by phone is a call center that has its calls dismissed. Do I really have to come from Utrecht to see if a specific washing machine is for sale because the stock system is in doubt? Furthermore, the entrance is always as if you are entering a drug brothel. Heavy guys at the door who refuse you access when you enter a normal bag. I don't come here for pleasure.

G
4 years ago

I really don't like to go here. Terrible service a...

I really don't like to go here. Terrible service and you'd a fool to buy something here. There are many places that offer you better service. The return policy is terrible. Most products are overpriced but the 'brand' is hyped to be cheap. I will take the car and drive 20 mins to a competitor at the Zuidas if I want to buy electronics.

T
4 years ago

Super bad had bought something that turned out not...

Super bad had bought something that turned out not to be the good item, if I wanted to exchange it for the wanted item, I could first go to the service counter (have to wait half an hour there) for initials on the receipt and only then could I exchange it while I bought the item less than 3 minutes ago .. (it was a Chrome cast ultra while I wanted the normal one) .. it also stank of weed because there were young people blowing at the lifts, incidentally, the people who worked there kindly.

J
4 years ago

Is this an electronics store or a sheltered worksh...

Is this an electronics store or a sheltered workshop? I've been here many times and the staff are always ignorant and ignorant. If you are lucky they are friendly but that is not always the case. You are usually More

Media markt arena

Media markt arena

3.6