Medi24 Reviews

For the symptoms of a shingles it was recommended to go to the doctor within 11 days at the most, although within about 72 hours an antiviral treatment should be started.

I used it with my insurance. Got a callback in less than 1 hr with adequate attention. Not sure how it works for emergencies

Very competent
Very professional

Call center busy all the time. Just be used to open tickets with health insurance.

In the afternoon (1615), I contacted the hotline for medical advice after receiving a report from a lab. After I was able to explain my concerns after several attempts with a distraught acting telephone lady (Mrs. ******), I was promised a recall of a doctor (at the latest 1930h) At 21 o'clock I inquired again about the hotline after the missing callback , I was told that this always works, but apparently not with me. I was advised to dial the hotline again, if the call back within 15 minutes again. Of course, this was out of the question for me, because I finally wanted to get the recipe and the medication. Therefore, I was already on the way to Permanence Winterthur when a doctor called me at 2150 o'clock, which from my experiences a language level German between A1 and A2 dominates. When I realized that it makes no sense to be advised by her, I have told her that it brings me nothing if I can put together what she tells me, but must assume that my request was neither communicated nor mediated.