Damaged very expensive couch, this group just loaded items with no thought to how items should be taken care of. They really are MEAT HEADS, all muscle no brains.
Only use there services if you don't value your furniture.
I will never use them again. The value of their service is not worth the damages.
I'll give them three stars because *most* of my stuff made it to my new home, and there was minimal damage.
That being said, after the initial booking was made, there was little-to-no follow-up by the office staff before, during, or after the move. The moving crew supervisor informed me while loading the truck that absolutely no liquids were allowed for this long-distance move, and that his notes showed that "client was aware" of the liquid prohibition. No, I wasn't. It is a significant thing that I would've remembered had I been told. As far as I can tell, it is not mentioned anywhere in the contract. Even if I had forgotten (which is a remote possibility), a mention of the liquid prohibition should have been made during a pre-move check-in by the company. Since no such check-in was made, no notice or reminder of the liquid prohibition was made.
At the end of the move, the company attempted to charge the wrong credit card for the remaining payment. Okay, everyone makes mistakes. However, I had been assured that the incorrect credit card information was going to be removed from my account. It was not. If it had been removed, as I had been told, the billing mistake would/could not have been made.
During my move-in in Los Angeles, the crew supervisor informed me that suspicious characters were eyeing the truck, and my belongings. However, he made no effort to secure the truck or protect my belongings. During the unpacking process, I've discovered that at least one large packing box is missing, along with a few other items (such as four fire extinguishers) that I had turned over to the crew supervisor. His casual disregard for the safety and security of my belongings is upsetting.
I've texted the crew supervisor about the missing items, but I have been ignored. (I believe the expression these days is that I'm being "ghosted.")
I contacted the company through their website, and indicated (via drop-down choice menu on the site) that my "preferred method of contact" was via email. A company sales representative promptly(!) telephoned me. While I appreciated the response, it was contrary to my specific request. This contact was on Saturday, and the sales rep assured me that I would be contacted by someone from the operations department the next day (Sunday). It is now Tuesday, and I haven't heard from anyone at Meathead Movers. I am not surprised.
Final note: My moving crew never jogged. Not once. I'm fine with that. Even the moving crew supervisor told me that the crews themselves wished that Meathead Movers would not promote the jogging aspect of their moves because it is wildly impractical, and often impossible.
Edit on October 18, 2021: I'm raising my rating to 4 Stars from 3 Stars because the company dealt with my loss and damage claims professionally and fairly. I can accept that.
I set up a small and short move for a small bedroom, plus some boxes with Meathead Movers. Joe and Santana showed up a little early and got right to it. There were a few things I had to point out, small things that were left behind. This has happened with other movers, not everyone is detail oriented I've learned, but in a move it is important. They were very responsive with this and with everything else. Overall I was very happy with their services.
I was extremely happy with our Meathead movers and I was delighted to learn that one of the movers played football against my son in high school. I would recommend Meathead movers to anyone that is moving.
Service: Local move
Our team was amazing. These guys hustled all day and were responsive to every request we had, as well as being professional and personable all day long. You could tell also they knew what they were doing - everything packed perfectly and delivered without a scratch. Thank you Joey, Quincy, Caleb, Dy'Kari and Taylor, you guys are amazing!
Services: Assemble furniture, Local move
Provided staff for packing a 30 foot Uhaul. Two bedroom condo with stairs was the challenge. Had an odd couch that they were able to take out without breaking it down. Job done in a predicted timeframe. This job was rescheduled three times and front office handled changes proficiently. Would hire them again when the time comes.
I needed a 400-500 lb wood carved bear moved to our backyard between two redwoods. Very professional! Thanks boys..the bear is at home now!
I used Meathead Movers to move to the central coast and they had a quote for me immediately. It was a short notice move and they were able to get me in! For loading purposes these guys were quick and knew exactly how to pack a uhaul safely! Also unloading was such a great easy process they put all my furniture exactly where I wanted it and unwrapped everything. DONT THINK TWICE ABOUT IT! BOOK THIS COMPANY! Worth every penny and they will save you all the stress. Never moving without them again!
they came over and gave me an estimate which was a lot higher then everyone else. But when they gave me the list of things that they are moving they had left out a lot of things.
I spoke with Garrett for almost an hour and had a genuinely enjoyable conversation. I decided not to go with their services because they gave me a roughly $1500 estimate to move a one-bedroom apartment within city limits. That's a whole rent payment. Maybe list some of your usual prices on the website? Or go over it earlier in the conversation? Four stars for Garrett though
meatheadmovers.com
