Mayse s.l. Reviews

May's was great Eric took great care of us we had a good Idea of what we wanted no pressure no haggle and no stress they made the hole exsperiance the best car buying experience I've ever had. We will most likely be May's customers for the rest of our lives we are very happy with our new gmc. Thank you May's and thank you Eric.P.

Nice and professional, but the technician left my hood unlatched, had to pull over in the rain to secure it.

I have always had an attitude about Chrysler autos, because of an used town and country that gave us slot of trouble, and the reputation the Ram trucks had for years with there transmissions.
But today has changed my whole outlook. The Van my daughter and son-in-law bought is super nice. And the salesman was very professional. The finance man was probably the best and most personable one I have ever met. Very good experience. I just bought a new Honda Odyssey, and if a need arrises I will consider mayse for sure.

Mayse Auto Group is a great bunch of people. I told them what I was looking for in a vehicle and what payment I could afford. John and Matt went above and beyond to make it possible for me to get the vehicle. I would highly recommend them to anyone looking for a vehicle. Thank you for all that you did.

Had a great experience. Everyone was friendly and upfront with everything. Very happy with my purchase and definitely would do business there again.

Very nice and professional team. We got a fantastic deal on our New Buick Enclave. Jennifer was our sales person and couldn t have had any better of an experience. Thank you all so much.

Came into MAYSE to get our SUV Serviced and Tire Rotation during the Cironavirus ! In & Out in about 30 minutes. Great Service As Always, Thank You MAYSE !!!
George Riffel

bought a program buick from steve shively, and he was very polite and helpful.
he provided a loaner car while the wheels were being balanced on the car we bought.
a driver brought the car to our home, which was some distance away. he also was very polite and
helpful.
joe

I brought my truck in for maintenance and the service manger Chris identified other issue that needed attention. The wiring harness had been damaged by an animal and he brought me back to show where the damage was.
Glad to see that they have attention to details as this could have stranded be somewhere on the road.
Great service team and manger.
Had the repairs made and the time it took to complete the necessary repair was shorter than first told, the plus was it came in a little under the estimate.
Very happy with Mayse Automotive and Chris s mechanics.

I drove 6 and a half hours to buy a new pickup they had listed online. To clarify, the truck was a Dodge Ram, but we were in the GM dealership working with a GM salesperson for some strange reason. First, they couldn t do the advertised price because I didn t qualify for certain rebates. So why advertise it at that price? Second, they forgot to mention that the truck was on their lot when a TORNADO destroyed part of the building until I was halfway there. When I got there we discovered a few issues. Nothing major, except one of the fender flares was cracked and would need to be replaced. I called around and found out it would cost $600 to replace and paint it. They wouldn t discount the truck or pay to have it done. I wasted 13 hours on driving there, put 800 miles on my truck and spent $200 on fuel. I would stay away from these crooks at all cost.

In response to Mayse Dodge s comment, the issue is I wasn t told about any of this until I was 4 hours into my drive down there to pick the truck up. Furthermore, I was told there wasn t any damage on the truck at all from the storm. That was a lie. And as I started noticing all the small rock chips and the fender on the driver side of the truck, your salesman was pretty quick to get the truck into the detail shop so I couldn t see anymore of it. Who knows what else is wrong with it. Every 2018 3/4 ton and 1 ton Ram in the country is discounted $15k so that has nothing to do with it. Yours just happened to be the closest one to me with the options that I wanted. I m a business owner and do you know what we do when we have an issue? We own up to it and make it right, even if that means eating the cost.

Everyone here was super professional. Except the customer relations manager gizmo, had no love for me!!! Maybe next time! Thanks Mayse!

I stopped in to get warranty work done while I was 400 miles from home and even though I was not a "regular", they treated me as one of their regular customers. Great friendly service!

Very disappointed in the Service department. While getting the oil changed in my wife's new Enclave I was waiting in their waiting room I had noticed a particular employee acting very childish. I watched him walk into one of the glass enclosed offices and very clearly "passed gas" while the other gentleman was on the phone. He proceeded to walk out rather fast while the gentleman on the phone opened the door back up and fanned the air. I later found out from another employee that it was actually the manager Bill. Is that professional? I could see that in elementary school but not in a professional environment. I have lost complete trust in this dealership simply because of the childish nonsense. It is completely unnecessary and changed my outlook on Mayse. I hope the issue gets addressed as we will not be returning.

Chris is great! The service department is fast and friendly. I couldn't be more satisfied with my experience with Mayse!

Bought our new Jeep Unlimited from John Kieny here. He is a great sales consultant with good knowledge of the vehicle. NO PRESSURE! I usually dread going into any dealership, but this was different. I would buy my next vehicle from them, no problem. I would suggest you go to John for a
for a calm buying experience. The business office was a breeze also.

Was very pleased , this was my first visit to Mayse and they made the whole buying process enjoyable, would highly recommend anyone check out Mayse for their automotive needs.

Everyone and everything was great! Great service, great price, and no BS.

Quick and professional service! It is pricey having work done at a dealership, but worth the peace of mind knowing that it has been done right. Shawn in the service department was great to work with. Knowledgeable and very friendly!

Kelby was great to work with. No pressure. Very knowledgeable and very quick to respond to any questions.

Great deal, no pressure to buy, plenty of time to test drive/check out car (including coming back the next day). John Kieny is super nice, informed about the car and got me the best possible deal. I would highly recommend and I plan to buy from him again, once the time comes.

Luis was a great salesman! Very friendly, informative and not pushy! Great experience

Amazing customer service. Took time to explain every step to purchasing a vehicle.

I had an incredible experience with Mayse! My boyfriend referred me over there after he was impressed by the help he got from Kelby Parks. I was also fortunately helped by Kelby and can also say that he did an amazing job! I thought he had my interests in mind, was friendly, and down to Earth. I am definitely going to recommend Mayse to anybody that is looking for a car in the future.

Be very careful buying a used car, they push that extended warranty on you, but when you turn it down and get home 3 hours away, you find out your air conditioning doesn t work, have mechanic put gauge on it, and it s bone dry no Freon, put 2 cans in it and they left overnight, salesman s says when can you bring it back, um since I own a business and it s 3 hours away I have no idea, here s an idea how about you let me take it to another gm dealer closer and pay the bill, when you buy a used car with 46000 miles you kind of expect everything to work, why would I check to see if ac worked it was 50 outside, if they fix the problem I ll fix my review

Made appointment for recall work on my Jeep. I dropped it off and it was fixed before the time I scheduled. Great customer service and they get the job do quickly.

Allen Erwin is the man to see at Mayse Automotive Group. Allen made our Traverse purchase flawless. He is low pressure, attentive, and honest. We would search Allen out again for our next vehicle purchase. Thanks, Allen!

Great place to purchase a car!!! Everything was convenient no pressure friendly and helpful! Highly recommend!

My wife and i went in looking to trade for an suv,Kelby was our sales associate and went above and beyond what we expected. We drove multiple vehicles and put him through the ringer but he was very patient with us and never tried to pressure us into anything we didnt want. Ended up going a different direction and decided to buy a truck,kelby got us in the truck of our dreams and made the whole process very smooth and easy. Would highly recommend mayse automotive and kelby parks to anyone looking to purchase there next vehicle

I would go no where else to puchase a vehicle, they are the best, John Kieney is the best!! All my family go there to purchase cars and have never been dissappointed. Easy to work with and treat you like royalty :-)

Fast and friendly service! Kept me informed on any areas that needed work. Very professional.

John Ellis sold us our truck and he was super helpful! We love our new truck, and appreciate how kind everyone was. Even though we are from out of town, I would absolutely shop here again. The service was excellent and the staff was very friendly and knowledgeable.

No one likes the idea of going through the car buying experience, especially if you have done it many times in your life. After experiencing the extreme high pressure sales tactics of another GM dealer in the Springfield area (are you listening RC?), my wife and I decided to try Mayse Automotive even though it meant adding another 40 miles to an already long day. We are thrilled that we did just that! John Kieny and Stan Davidson were friendly, knowledgeable and made us feel they were truly glad to see us at Mayse. John found just the right Camaro for us and between the 2 of them made the buying process go as smoothly as humanly possible. What a great dealership! Give them a try - you won't be sorry!

Here is the best place to fix car ..they are helpful..

I had a very good experience at Mayse. John Ellis gave good information on the Equinox that I was purchasing as our salesman. Rob Bieber was very helpful with the financial side of my purchase. And explained everything very well. I would like to thank them both for making this purchase as pleasant as possible. Sincerely, Cathy May

Marty Newport is a great to work with. He doesn't give the high pressure sales pitch that is common among car dealers! Great Guy to Help you find your next car!

Wow, what a good experience we had at Mayse. We are so glad we happened to contact them. It was well worth the 60 mile drive. They really were great to work with.

I recently bought a car from here, and everyone was so nice. David was so helpful in the buying process. He helped me set up the on star in my car and made sure I understood everything. Rob was very friendly as well and made sure to get me a great deal!

Great Place to buy a new Truck, everybody was Friendly and they have a big lounge area if you need to bring your kids. Shout out to John Ellis our salesman, he was very informative and knew everything about the trucks I wanted to look at. Thank you Mayse Automotive for my new Family truck!

Bought my last six vehicles here, couldn't think of going anywhere else

Car shopping is NOT one of my favorite things. John Kieny made the process as easy as possible. He worked with me in person, over the phone, and through texts. He went the extra mile for me!

After an unexpected breakdown of our vehicle last Thursday we needed a vehicle fast. My son is in treatment for Leukemia and we need to constantly travel to Memphis Tennessee and Springfield Missouri for his treatments and procedures. I told them our price range and we ended up finding the perfect vehicle for our family.

Mike was wonderful and so was all of the staff. We test drove several cars. We bought a Buick for my daughter and a used car for me. It was my daughters first car buying experience and we both walked away very satisfied. We made an appointment online and drove down from St Joseph Mo and it was worth the drive.

Thanks Jason

Bought a car with post sales promises, they'd fix a few small scratches and a little dent. I should of known better, after months of phones calls I got the shaft. I should of known better, I thought I could trust this dealer. Wrong!
Repeat customer, lost.

Great dealership, bought a older used vehicle, treated no different than purchasing new. No gimmicks or hard sales tactics. No different with financing dept, no pushy sales of addons.
I was a repeat customer, and will use them again in future.

Everyone was kind and helpful. No one tried to push anything I didn t want. I will definitely be back in the future!

Eric Perryman is great salesman to deal with. Very honest, knowledgeable and efficient. Great buying experience again. 2nd truck with in a month.

Thanks for the pleasant buying and financing experience and the helpful tips and information about the vehicle itself, such as OnStar use and hands free tips. David and Rob were very knowledgeable and great to work with!

Very good sales staff. Very friendly and knowledgeable.

Our experience at Mayse Automotive was excellent!!! They made our experience enjoyable! With 4 kids... We now have a safe and reliable mini van! Thank you again for your kindness!!!! We will be back!

Kelby was amazing. Highly recommend if you are looking to buy go to Mayes in Aurora and ask for Kelby he will go above and beyond to make it the easiest and pleasant experience.

I love this place. The staff were so nice and helpful. As soon as we pulled in the lot someone came and asked us if we needed any help. I got a great deal and an amazing car! I love it! I would recommend this place to anyone.

Ehren & Tripp we're great to work with! So happy with our new equinox!

I live in Phoenix and purchased from Mayse all online. The process was flawless from beginning to end. I was able to get the exact Bolt I wanted and saved almost $2,000 even after paying for shipping. They even assisted with arranging the shipping. We will be back for our next EV.

Special thanks to Greg, Mike Lamphier, and Tripp for making this all happen. I recommend anyone looking for a Bolt to reach out to these guys. I have probably purchased 40 new vehicles and this was probably the easiest. And it was all done from home.

Bret Ballard
Surprise, AZ

We had an issue with the new car sales manager but the general manager quickly corrected it. Other wise the experience was excellent. Salesman John Kieny was knowledgeable about the products and was excellent to work with.

I was impressed with the sales staff at this dealership - they work remarkably well as a team. I visited several times during the peak business hours when trying to make my decision, and when one was busy taking care of other customers they were always careful to ensure another team member stepped in to assist. I initially contacted them per a special they were running on new half ton pickups, and I think I received one of the best deals around at the time.

The only complaint I have is with regard to what I was offered for my trade in - it was unbelievably low. Much lower (to the tune of thousands) than I had been offered for the same truck at other local dealerships. Needless to say, I didn't do the trade and will sell my old truck myself. I took one star off my overall rating for this dealership because their offers on trade-ins is so much worse than everyone else in the area.

One final mention: I had a couple accessories added at the time of my purchase, and found the service department very helpful. They were knowledgable and very prompt with the installation.

Very easy. Great service. People were very friendly.

Tim and I have always heard good things about Mayse Auto and he wanted a GMC so we started with them and their selection of trucks and friendly service from our salesperson Marty Newport and everyone involved was AWESOME!!! We didn't have to shop anywhere else. They had the truck he wanted and their sales team was very professional, friendly and helpful. We will definitely recommend them to others and we will be purchasing our next vehicle from them. Marty Newport is our new "go to guy" for our automobile purchases.

Third vehicle bought at Mayse. These guys are PROs.

Got my service scheduled quick, communication was great and employees were very friendly.

We just bought our car today from Mayse. The experience was unlike any I've ever had before with any dealership. As soon as we got there, we didn't get jumped by a pushy salesman. The dealer was extremely helpful and had great customer service. He gave us time to get in a proper test drive, answered all questions, and made sure to keep us informed on each status. The financial side was great too. The "Russian" was very kind, honest, and charismatic. He explained everything extremely well and got us a payment that was less than what we expected. Do business with them, you won't be disappointed.

This was the best customer service I have had! I walked in and told them what I needed with the amount of payment. I already had a vehicle in mind and they were able to make it happen. It was just a great customer experience. Thank you so much Drew! I would also like to thank the gentleman I met when I walked in and also Matt who went over everything and made it happen!

Leanna Peine-Toni

Everything was great, friendly employees and great service.

John did a great job communicating with me during the whole buying process.

This is our 2nd purchase from Mayse. They have refined the car buying experience to be a no nonsense approach where at the end of the day, the customer relationship matters more than the sale itself. David helped us look at several vehicles and was very patient. He even played with our 2 and 3 year old while we went finished buying the vehicle in the finance office. Good folks. Great vehicles at fair market prices. Worth the drive!

Very good service - Chris worked around my work schedule to get the repair completed.

Buying experience was fine. Worked with Zac and he was very knowledgeable answering all of my questions and presented himself in a professional manner.

Chris was very helpful whenever I need help with my car I will be going back here because of him. Thank you!

We recently purchased a pre-owned truck from Mayes Automotivre, Marty Newport was great and even took the time to bring the truck to our home. Can t say enough about the experience they were great to deal with.

We found a car online we wanted to check out and they immediately got in contact with us. When we came down our sales person was busy but immediately referred another person to us. We looked at a few different cars before we found one we wanted, bought it and the process was quick and painless.

Mayse Auto Group is excellent. This was a great car buying experience, from the test drive to finance, everyone was professional and no high pressure sales tactics. I am thankful they had the car I was looking for with competitive pricing. I would recommend Mayse to friends and family for new or used cars.

LOVE,LOVE,LOVE YOUR SERVICE!! BEST CAR AGENCY IN THE UNIVERSE!!! YOU HAVE BEST AGENTS !!! I'VE BOUGHT 3 VEHICLES FROM YOU IN 35 YEARS!!! YOUR COMPANY IN AMAZING! I LOVE MY NEW 2019 DODGE GRAND CARAVAN!!! I NAMED HER SHADOW DANCER!!! BEAUTIFUL!!
THANK YOU FOR YOUR AWESOME ASSISTANCE!!!

Took my 2004 Colorado in service. Had a few questions got some good money saving advice and recommendations. They had me in and out in a timely manner. I give their service and hospitality 10. Always leave a satisfied customer.

Husband arrived early for appointment, did have to wait until the crew arrived back from lunch for someone to look at the vehicle, but once they were back, they kept him informed on the status and progress of the working
being done.

Excellent buying experience. No High Pressure sales pitch, they let us look and were all very nice & friendly. Would definitely recommend!

My family has bought 4 vehicles drone Mayse now, and we have been super happy with ever one of them! The staff is very knowledgeable and polite. They aren t pushy like many many other lots tend to be. I will always go back to them.

A fast car buying experience - exactly what we wanted.

Love my new truck! The people at Mayse were very friendly and professional. I'm glad I drove the extra miles to do business with them.

We had looked at another dealership and tried financing to get what we wanted at 2 places before coming to Mayse. Those places wouldn't even try. Mike L and Laz got us exactly where we needed to be in the car we wanted. We will never buy another vehicle anywhere else.

For my wife and I, this was our first purchase at Mayse Automotive. Selection and price is what made us visit the lot. Our first visit was 15 minutes before they closed on a Saturday evening. Our salesman, Mike Whitesel, was about the only person willing to stay after hours so we could test drive a vehicle. He was very easy to work with and made every effort to accommodate our needs.

I would recommend Mayse Automotive and Mike Whitesel to anyone who is looking to buy a new or used vehicle. It wasn't a 'painful' experience like we've had in the past at other dealerships.

Amazing service, answered all questions I had with no issues. By far the easiest vehicle purchasing experience I ve ever had. Andrew, my salesman, was nothing short of fantastic!

This was the quickest and easiest vehicle purchase we have ever made! Customer service was great! Their price beat everywhere I was able to compare. I would highly recommend Mayse if you're vehicle shopping. We will definitely be back!

After searching for several weeks for a Impala LTZ we found one at Mayse. Ehren was so great to work with and most of the correspondence was done via e-mail. We had decided on a car before we made the drive to Aurora but once we got to the lot we found a different one that we liked even better. Ehren was more than helpful helping us get into the vehicle we fell in love with. Jeff in finance was a joy to work with and got us a fantastic deal. We couldn't be happier! Mayse has earned our business for many many years to come!

Don't waste any of your time with any other dealers, go directly to Mayse. You won't be disappointed!

I was on a trip and on the way home my chevy malibu started over heating long story short this was not the first time this has happened! Mayse was the closest chevy near went in and they checked the car and we were told the same issues we had last month was happening again! So we were going back and forth trying to get paperwork from another chevy that we had went to when this problem occurred before, Chris was very very helpful with explaining what was going on my boyfriend was a little upset because this car has been in and out of chevy since day one, but Chris stayed calm helped us understand and even was able to lower the cost on repairs! We were back on the road in 4 hours! Great place great people! Chris was great!