Mastria Auto Group Reviews

Good selection of different manufacturers in short distance. I dealt with the Subaru dealer but they showed they care. If that's the corporate attitude then they should all be that way.

Pedro was very helpful and worked with me for what I was looking for. Not only the car but the price range too. Especially since I had bad experience with other dealerships. I recommend this dealership.

Please do not purchase a vehicle from this dealership or go there for service. I purchased a 2020 Volkswagen Passat from this dealership a little more than a month ago. The housing for the driver's side mirror cracked below the directional signal. It started about two weeks ago as a small hairline millimeter long crack. After two weeks, the crack is now about a centimeter in length and the clear plastic turn indicator fell into the mirror. I took it to the service department this morning and expected it to be covered under warranty. Instead, they told me it would cost roughly $450 to replace the parts. There is no visible damage to any other part of the mirror and the interior of the housing directly below the turn indicator is the only place that cracked. I believe it is a manufacturing issue, but was told it may have been caused by someone walking past my mirror and brushing it with their hip. I was also told by the general manger that plastics are not covered under warranty. (A large portion of the car is plastic) Either way, the mirror should not have cracked.
I have included photographs of the mirror and it is clear that there is no external damage. I am frustrated that I purchased this car new recently and this dealership is unwilling to stand behind the vehicle.

I implore everyone to go elsewhere for your Volkswagen purchases and service.

Just stopped in to charge my car. Helpful sales and parts staff. The charge was easy and worked perfectly.

Always treated well at the Nissan showroom and service area

My Daughter and I went last week to see a preowned car at Mazda Showroom. We were told upon entry they were short staffed but thanked us in advance for our understanding and patience. Well, we didn t wait at all. Diogo, our Sales person was excellent! The most we waited was about 25 minutes for the business manager, Riccardo to square up the paperwork! Wonderful customer service. No flash, No hard sell. We will be back again!

I was given information by a salesman about a vehicle that was nothing like that on the Car Fax report.

Worst car buying experience. Shady salesman. shady management. Will say whatever it takes to get you in the car. Thank God for donna who is second in command behind the owner. Do yourself the favor. Take the drive to Boston and go to quirk. that's where I bought my last nissan and that's where I will buy my next nissan. This dealership is terrible.

These guys are the best they treat people all on the same level these guys are great very pleasant there are blessing I've had bad experience with the Chevy dealer over in Whitman Mass he's super guys are the best

Great Subaru spot for purchase & service. Don't hesitate!

Colton, John and Ricardo were all very helpful and friendly. Very happy with my experience as Mastria.

I walked in there I was treated very respectfully, and professionally. My sales person, Michael was helpful and knowledgeable. They asked me what I wanted for my trade what I wanted to pay for my new car, he walked away for 2 minutes and said done. This process took 10 minutes. Well done, and thank you!

I ordered parts online thru Subaru Parts Plus. Prices were great after shopping online and locally for what I needed. Prices were roughly half of what my Subaru dealer quoted me. My only disappointment was the shipping cost. A 4 pound box with a sideview mirror and a rubber door window moulding in it was $67.50 for shipping, express shipping was $232.00. Regular shipping took about a week and parts were exactly as I expected. All together it still saved me about $80 over my Subaru dealer.

A wonderful place, great staff, very friendly, does great work. Highly recommended!

My son and I went to Mastria to look at Ford Explorers. Mike Norwood was super helpful and easy to work with. I highly recommend working with him.

Had recalls taken care of and now my synch on my phone doesn't work... they claim it was not from the work that they did, I can't prove it, but it was working fine when I dropped it off

They were slow to respond to us being on the lot. The dealer was a straightforward guy though, and had they had what we needed in stock, we surely would have considered purchasing from here.

Great customer service,the service department is great.highly recommend Mastria Rt. 44 Raynham

I just bought my second Subaru from this dealership, through the years I have been with them they have been very good, to the point and friendly. Bruce was outstanding with his customer service skills.

Haven't bought a car yet, the contact I had was positive.

Great Auto service department fair and honest pricing

The staff is always great and we'll knowledged on the products and services .

The sales team at mastria Subaru and the service department are one of the best group of people I have done business with they make you feel right at home.

STAY FAR AWAY FROM THEM THEY ARE THE WORST KIND OF DEALERSHIP..... LIES LIES LIES AND DECEPTION ON EVERY LEVEL

Service department has a great team here. Justin is really knowledgeable and breaks it down well. Easy to talk too and work with.

Customer service is pretty fantastic. 4 stars instead of 5 stars because usually ends up being a few hundred dollars at least

Great service Department 1st time in all was taken care of with no problems and great attitude will be back again

All personnel were pleasant well informed and helpful.
Questions were answered and checked to see if we were completely satisfied.
They are planning a brand new building which will enhance the buying experience.
This was my third dealership. The previous two experiences were very troublesome and disappointing.

We had our car delivered by Dan because we traveled from Maine to Raynham to buy from this dealer. He was great with good communication.

Thank you all for a wonderful buying experience.

Very personable. A great place to get your car serviced.

I love, love, love doing business there. Friendly, warm and fair.