Cornerstone Insurance Reviews

Absolutely terrible. They have 0 customer service and I had only applied through another agent and had not signed anything. I canceled the request and they still charged me a down payment straight from my account and now they wont answer or get back to me.

They have real bad customer service that gives you incorrect informatiob

Do not trust these people. Read your policy fully before you sign anything. You may think you have full coverage until they start quoting the "exclusions" then you realize you really don't have s#!/.

I called them and filed claim because I got into a car accident. The insurance Agent called me once and she said I have to talk to my boss and I'll call you back on Monday which was 3 days ago and she never called. I called her 2 days in a roll and I left her voicemail twice and nothing. I didn't pay for a full coverage insurance for nothing so I got a lawyer and I'm getting paid one way or another. This company is a scam!!! please stand away from them if you don't want a headache!

I have been driving since I was 16,I am now 67.ive drove a truck 49 of them yrs.never a moving violation or accident. They raised my insurance over a 100.00 claiming that now everyone is put in a clump. In other words they say they raised rates to cover all drivers. Not my responsibility to pay for someone else's tickets and accidents. However, they lied.i talked to 4 other insurance company that said they are lieing.no insurance company does that. Just an excuse they use to raise good drivers rates.my suggestion is to find a different company. This is a fly by night ripoff company.

I got them as a insurance on my side-by-side. The transmission went out due to a faulty bearing. They would not warranty my clutches that went out as a result of the transmission due to wear which were working fine before the domino effect. (They consider clutches a wear part) I called them an discussed that even the mechanics at the shop were stating that the only reason the clutch s failed was because the transmission locked up I ve dealt with a claims manager and explained everything that happened up to the failure of the transmission. They will still only cover half the job. I ll reserve a Small portion of this review to allow Cornerstone to reach out to me and fix this. If not, it s just one more bad review to already large pile.

I had coverage with this company but it lapsed. I spoke to Clay he said he could re write it but I'd have to pay another deposit, now my first deposit was $157.45. But he said I had to pay $200.00 so I agreed to pay it plus the remainder that I owed. Now he told me to talk to Chris, when I spoke to him he said they didn't rewrite them if they were lapsed! Now this went on for like 4-5 hours, of me waiting on them to return calls or pretty much answer the phones! So I just decided to get coverage elsewhere, it took all of 10 minutes to get the coverage I needed, same policy but cheaper rates! This company isn't at all worth the hassle, misinformation from one person to the next. Also if you tell a person you'd call them back in 10 minutes that doesn't mean 4-5 hours later without so much as an apology!

Trying to get a return call for over 2weeks only recordings answering no return calls. Concerning about my house and car insurance. Don't you have any people that answer the phone not even customer service

my daughter has cornerstone she got a windshield chip, I had it fixed,paid cash took receipt to ins. office 3 months ago no reply, made several phone call got no results put on hold got runaround each time, sorry customer service

You get what you pay for. They cancelled my policy on 08/30/17 for lack of payment even though they show payment on 08/16/17 , they admitted to their mistake but say they are not issuing policies in my state any longer and to top it off just received a bill for $31.77. I would look elsewhere for insurance, just a suggestion