Marriott Cleveland Airport Review

They're paying me to write this review. Otherwise fantastic hotel.

Staff was extremely accommodating and friendly, one of the coolest hotel bars I've ever been in with premium service. I'd stay here again in a heartbeat.

Clean, quiet rooms. Music from AMP Lounge in lobby quite loud throughout the lobby

Nice big Hotel! Beds are a little hard, but it is hard to please everyone in that area. Hreat hotel gym and pool area. Lots of parking.

Excellent hotel! Took very good care of me while I was traveling. Frequent shuttles to the airport and superb customer service make it a winner in my book.

Breakfast at the restaurant was excellent, and my server, Preston, was outstanding.

The burger was great, but I would highly recommend the beef jerky! Best jerky I've ever had!!

Very nice, lobby is beautiful, room was nice and cool throughout the night. Ended up eating at the attached restaurant AMP, which was good as well.

if I could give it zero i would. I was coming into town and had a family emergency, had to cancel at this hotel still stayed at a marriott and was charged over 100$ cancellation fee. I tried to explain the emergency to the front desk they didnt care sent me to reservations who made me cancel online so no help from the hotel. as a marriott employee I'm disgusted. there were maybe 2 hours between my booking and my cancellation a Marriott employee and member and because I had to stay for my family I was charged. it's a joke. take my money and laugh at my family in the er ON MY BIRTHDAY. thanks marriott.

I remember going here all the time. It's been really exciting here at Marriott! It is a really great hotel!

Stayed one night at this location before boarding a plane the next morning. An older Marriott than has been going thorough several renovations over the last few years, and it showed for the better. Every staff member; from the front desk, housekeeping, concierge etc., I came across smiled, said hello and just in general very friendly (Very welcomed). When walking in you immediately get the "Awe" feeling and are pleasantly welcomed by the staff there. The AMP bar and restaurant serves room service and there in the lobby on the first floor. My room was located on the 6th floor and as a Platinum member I had access to the Concierge level on the 9th floor. Very welcomed, will a FULL breakfast, dinner snack and desserts in the evening. Shout out to Kristina who prepared my room and made it clean, and dust free! Check in and out was smooth as expected using the mobile app, and was surprised that I was able to drop my Hertz rental off, instead of the airport, which is a huge convenience as they offered hourly shuttles tot he airport. The bed was a little firmer for my tastes but comfortable enough to get a good nights rest. Rooms are quiet and very adequate and comfortable. Definitely the Marriott and category property you would expect at this full service Hotel. Thanks for reading. Video on the YouTube Channel and if this review helps you give a thumbs up!

We'll appointed rooms, if you're on the highway side though it can be noisier. Excellent Concierge lounge.

Very nice and very clean. Not much h for a view outside. Traffic noise.

My employer uses Marriott often for work events. Food it pretty good and service is ok. Front desk is always really nice!

Rooms were clean and staff was very helpful and friendly

The staff is friendly & accommodating. My room is clean & roomy. The food is EXTRAORDINARY!! My experience at this hotel has been quite pleasurable.

Excellent! Restaurant great with fair prices. Friendly staff. Comfy beds!

Nice hotel, close (but not too close) to the airport.

Really nice hotel. The staff were wonderful and the room was nice and clean.

Great place to park while flying out of CLE. The rates are must cheaper than the airport and you will receive regular emails with further discounts once you are on the system. The shuttle runs on a fixed schedule but always call from the airport for pickup. They are fairly prompt to pick you up.
I have found the shuttle drivers very pleasant and helpful. For example this past winter each time I was there the driver help me clean the snow of the car upon my return.

Fun place for weekend getaways. Updated hotel, close to everything

Professional staff and always great food served. Highly recommend for any occasion

Didn't stay for long but what I saw was pretty good, nice place, rooms were clean, and I enjoyed the pool.

Parked my car for the flight from Cleveland airport. Service was great and shuttle was on time.

Tiny rooms. Not the best hotel even though I got Starbucks on the house

Contemporary setting, despite being in the inner city, near the freeway and airport.

We got drinks at the bar and fully enjoyed the entertaining bartender as well as the drinks

The service was great, the staff was professional and friendly, the room was clean and the pool was great

Ate at Amp150. Didn't stay at the hotel. Food was very good, staff were excellent.

The lobby and lawnscaping was quite nice. I was there for a college informational meeting so i didn't see any of the hotel rooms. I only saw a meeting room. The room was very nice with some large decorative lights and beige walls. I didn't have any of the refreshments but they looked pretty good. Overall it was quiet and very clean. Great place.

So, Marriott has an older property in prime airport vicinity and is running it efficiently - not getting any managers moved up to corporate though
Service staff in dining and housekeeping were gracious. Amenities were good, inner courtyard was the strong point.

Parking lot needs an overhaul, the gate system is probably defense of airport customers charging and using it for long term. Fit and finish outside needs improvement.

Beds are clean and comfortable, surfaces are clean or updated, facility in in good repair. This place checks the boxes for standard decent hotels of the turn of the century, 1998-2005...

Better than a Holiday Inn, as good as a Hampton. But ... for over $120 a night price, the standard fare breakfast buffet should have been included.

The room was nice, and staff was friendly. Easily accessible from the highway, good for an overnight stop.

Solid Marriott. They charge for parking which is keeping it from 5 stars

It is very close to the highway, but the entire place smelled like cleaning products, and we were given 2 doubles instead of a king. We were told there weren't any left, but my inlays checked in later and got a king.

Great service and amazing rooms. Quick and easy access to everything at the hotel easy location being next to I 71

From the room to front desk to bar was point on.. food service was amazing also.

I stayed in Cleveland for one night and stayed at the hotel. The staff was friendly and the breakfast buffet was delicious. They had someone making omlettes, oatmeal, fresh cut fruit, pancakes, and other items. A company paid for my stay there and it was a good experience.

Very convenient to the airport or rental car return nice restaurant and bar

The bartenders were very attentive and friendly, the place is very attractively decorated, and the drink selection was top notch.

Staff was friendly. Rooms weren't that modern but they were clean and we'll maintained

Excellent breakfast buffet and a nice hotel with a very accommodating staff.

The place is dated, but still looks nice. My problem is the prices change almost daily. I stayed 1 night....checked in at 10pm left at 5:40am. Supposedly got the park-sleep-fly DISCOUNT of the regular king size bedroom for the small price of $222.08 with tax. I'll shop around next time. Always liked Marriott, but I like stability and fair pricing. They told me I got a discount, but it's their regular rate for non members. You got me once, you won't get me again. BYE Felicia........

Worst experience ever. We have a 5 and 8 year old and woke up to our room 52 degrees. They couldn t fix our heater and had no rooms at the time so all they could do was give us $25 off and more blankets. Staff was very nice but the manager I felt could have gave us more and just didn t care at all. Never will stay again.

We have stayed multiple times, always a great experience, staff is great, good is great, pool is great. Only issue is each room has sliding bathroom a door without a good handle making it very difficult to close. Please add a handle.

They have shuttle for every 40 mins. Worst service ever. Missed my flight.just because have to wait 45 MINS FOR SHUTTLE. SHUTTLE was right in front of me.THEY TOLD IT WENT AIRPORT.BUNCH OF LIARS.AND THE WORST PART IS THEY MADE ME GO IN THE SAME SHUTTLE AND THE DRIVER WAS SITTING NEXT TO ME FROM 45 mins.

Nice enough Marriott. It's very conveniently located to the airport but not much else. It was clean and the people were friendly.

So far so good. Google opinion rewards asked me to fill this out before my overnight stay was over. We spent maybe an hour at the hotel so far but it seems nice.

Decent value hotel with quick access to downtown. The service was a little suspect here though. Bedding had hair and stains on it. We asked for the bedding to be replaced. When the employee arrived he said he only has a cot blanket and a fitted sheet. Said there was no other clean bedding in the whole place. He also said "I ain't no maid" and just threw the bedding on top of the bed. I mentioned that the front desk said it would be no problem to re make up the entire bed. He told me that the front desk must have misspoke when they said they would take care of the issue.

Stayed in the Courtyard portion. The hotel is old and long lived in. It was clean and organized. I didn't see people or cleaners on the floor I was staying at the entire time I was there. I didn't request cleaning, but it appeared that I was in a quit area of the hotel. Which was kind of spooky.

Quick friendly shuttle service and fast checkin. Clean rooms with full service bar and resturant on premise.

Staff was courteous and friendly and the bed was comfortable.

Attended a business lunch at Amp 150. Usually the service and food are awesome but not during my most recent visit. Food was so-so, had to ask several times for a box for leftovers and one of our orders came out wrong from the kitchen. Amp 150, I know you're better than that!

Great food and great wine, very satisfied with my experience

Didnt stay in a room. Howvever the hotel was beautiful on the inside, had a great courtyard, beautiful bar, and friendly staff.

Staff is great. Richard, Amear, Latoya, Alsida are always eager to help. Rooms are always clean

The price is amazing, the rooms are nice, and the pool is amazing and open late. Only complaint is that there is no complementary breakfast

The service here was absolutely wonderful. Everyone was so pleasant and helpful. The building itself shows its age, but that shouldn't sway anyone from staying here. Also, for being so close to the airport, I heard very little in the way of air traffic noise.

Great hotel! Friendly staff!! Nice bar and patio area!!!

Always a great time. There employees are the best!!!