I'm waiting for a refund for 1 month, when the deadline announced by your "store manager" was 2 weeks !. As I can not move and you do not respond to emails, maybe by this means I will have an answer from you.
Thank you!
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There are beautiful products, but the reception is not very pleasant. And if by misfortune you have to return for a worry, there is the coconut tree because the boss and her salespeople face you, you assault and humiliate you. Their motto is "the customer is always wrong". Better to go to spend his money with pleasure at good merchants than in this shop. To be discouraged.
Inappropriate home for traders. Following an error in the article they sold I went to see them but they did not have the article I wanted. While they could give me a credit but their comments to me when I told them of their mistake were insulting (they do not recognize their mistake and raise the tone of the conversation). It is better to go to another place than this one for people who will need leather goods.
I called twice for a Longchamp wallet specifying exactly the references, I was confirmed that this item was in stock at the store so I reserve and do 160 kms A / R to buy it. Arrived on the spot, it is not the good article whereas the person on the phone the day before was certain of her ... conclusion: 3 hours of lost, fuel consumed for nothing and the saleswoman is simply sorry
Initially the reception was perfect. The salesperson and two saleswomen greeted us very pleasantly. My friend's mom bought herself a bag. As for me, knowing that we had just arrived in town and that it was the first bag I saw. I hesitated a little. Then the "boss" entered. Coldly, staring us up and down with contempt. Indeed, we don't look like much, but that doesn't say anything about the financial means we have. Indeed, I was about to offer myself this bag. Well it was simple, after such contempt, I spent well, but certainly not with them. Too bad, since the team is interesting and for once it makes you want to buy. But MADAME has just lost clients.