Magic Wings Butterfly Conservatory Reviews

This place is full of magic! A locally owned and operated butterfly conservatory with all kinds of amazing sights!

There are not only butterflies, but reptiles, amphibians, avians, and other insects to look at.

The main attraction though is the conservatory. Once you enter, you are surrounded by tropical plants and flowers, with hundreds upon hundreds of butterflies flittering about! This place is amazing for photos and learning about these beautiful creatures.

If you ever get the chance, I definitely recommend stopping by!

Since my mother was diagnosed with Alzheimers, we have always gone to magic wings with the kids and extended family. We have had birthday picnics for my mom and niece and have always had a great time - recommended it to everyone.

August 8th 2018 was my mom's birthday, 10 years since she passed, and my niece's 18th birthday. It was an exceptionally hot, 90+ degree weather day, so we opted to eat lunch at home prior to the 2 hour drive to magic wings. Since my niece is anaphylactic to many allergens and gluten free, we brought some cookies and a single cupcake to enjoy for her birthday.

Typically we eat outside, but my 91 year old father, who has leukemia, had to sit in the air conditioned room after going through the very hot butterfly conservatory. (The heat is extremely dangerous for his health). We were immediately approached by a very nice staff member who told us we could not have outside food and that she would ask permission from the manager since we also purchased ice cream and waters from their facilities.

All of the sudden, a very nasty woman (who we later learned was Kathy Fiore, the manager) barged into the room and refused to address the matter outside. Instead she proceeded to make a scene in front of my niece, father and other customers. In a very aggressive tone she accused us of being noncompliant.

In a huff, she said we had to move into a separate room. Her nasty tone made my niece cry and my father very upset. The day, initially intended to be a celebration and remembrance of my mother, was ruined.

I went to find out to find out the name of the owner to address this complaint. 10 minutes later, as we sat alone in the empty room, Kathy Fiore barged in to say that we had to leave. She did not let us address our feelings and instead verbally attacked my 91 year old father, my 18 year old niece, and myself.

We will never return to magic wings and perhaps her brother, the other owner, should be aware of her unprofessional and bully like demeanor. It was unnecessary especially considering we willing to follow the rules she dictated.

Is this how magic wings treats customers that have been coming for over 20 years?

Someone needs to get this place to where it was years ago. It's a shame that one owner is ruining the experience everyone.

It was a wonderful experience just make sure to go during non-peak hours.

Absolutely love this place! So much fun we bought a container of caterpillars and my kids loved watching them grow everyday until finally we released them back at magic wings a one of a kind experience

AWESOME! So inspirational and beautiful! I mean everyone should go there totally!

A wonderful place to bring children. Captivating experience. The added benefit is the sense of an almost Zen relaxation immediately upon entering the butterfly domain. Plus the added attraction of a very nice cafeteria and the gift shop. I also have to say that the staff is just delightful. Will visit again and again.

We attended a wedding there and the staff did a tremendous job. The butterfly area is small but nonetheless magical.

Took my 10 mo old and she loved it. I was surprised at how much wildlife they had, other than all the different kinds of butterflies.
Also small cute cafeteria, and gift shop.

*Keep in mind, if bringing the little ones.* Absolutely NO touching the plants.. Apparently some of them make you itch...

If you're already thinking about going, just go. If you like butterflies and other insects, you won't be disappointed, just go.

We all enjoyed ourselves. Everyone there was knowledgeable and friendly.

A beautiful place to visit. The butterflies are amazing and the staff is great. So glad I made the trip.

Excellent family experience. My 7 year old daughter said she felt like she was floating with the Butterflies. I said it was heavenly. Reasonably priced cafe as well.

Staff were friendly and very knowledgeable. The facility had multiple rooms with a large variety of specimens. My husband and I spent hours there, and each had multiple landings on us both! Beautiful and amazing place! A good sized gift shop is available and a small restaurant is on site to grab a quick bite or drink! We can't wait to go back!

Tiny but cute and great for kids. The staff is passionate and excited to awnser all your questions

Haven't been here in a while so I wasnt sure what to expect. Had a great time and got to see so many different kinds of birds, bugs, and reptiles!

Beautiful place. Seeing all the different kinds of butterflies and watching my 2 yr old daughter have a good time, made it that much more special.

Absolutely magical! One of my favorite places on the planet!

Had such a lovely experience here with my partner. They are strict with their covid protocols but it s nice to know they are doing their best to keep everyone safe. Hands down one of the best things to do in Western Mass. Shout out to Lexi who took a picture of us and airdropped it to me! She was super helpful, along with the rest of the Magic Wings staff.

So many butterflies! Friendly staff. They took out the lizards so kids could touch them. A great experience.

Insects, lizards, small birds, and butterflies. Hope your not squeamish! It's a great place, lots of fun for the kids. Small restaurant inside, but if you want more food options their is plenty of restaurants near by.

A 4 star rating simply because it needs some updates. Other wise a 5 beautiful butterflies and friendly staff. Very cute especially for children!

A little expensive for 2 adults, but this is much more than just butterflies. Attentive staff showing kids turtles and lizards, gift shop and food court included.

Great for kids, but a great date spot for young adults too.

This place is an amazing family stop I have enjoyed both as a kid and with my kids. It is interactive and immersive learning experience for all ages. Tho butterflies is the main attraction they have tortoises, bearded dragons, frogs, and some grouse in house.

I took my 8 year old grandaughter here. In addition to wandering among the butterflies there are little baby quail , lizards and an interesting bug zoo. We loved this place!

The best time EVER!! Very wheelchair accessible!! We spent our entire St. Patty's Day there. It WAS AMAZING!! It was our second time there and it was even better than the first time!! So much to see and learn about!!

Wonderful Conservatory filled with butterflies from around the world.

So worth the price. Amazing to see such beautiful creatures up close. I didn't think it would be worth the costly ticket but my boyfriend bought them anyway and it turned out to be an amazing experience.

Lovely butterflies, birds and plants. Best lighting for photos is on a sunny day. If you haven't been here definitely dress cool.

Amazing! Beautiful butterflies everywhere. They had everything, a cute little gift shop, a restaurant, even a place for a birthday party or special event. Very very cool.

Must visit. There is nothing like having butterflies everywhere, landing on you and others. A beautiful and worthwhile visit.

What an awesome place!! Went with my two year old and she loved it. Butterfly landed on her head and a few landed on my wife. Great place for kids and to spend some time and learn about butterflies, lizards, and other creatures.

Me & my family love coming here! We love the beauty & tranquility.

This place is awesome. We had a wonderful time and a butterfly even sat on my head for quite a while

Lots of butterflys today very active .perfect for a rainy day.

OMG, very very impressed with the staff. The staff was very available to answer questions. Outstanding array of butterflies on exhibit. Lots of information posted about the different species of butterflies. Another trip is planned an telling everyone

Fun to see so many butterflies. But not worth the price.

I always enjoy coming here, it is cool to see so many different species of butterflies all in the same place. And they also have some cool reptiles, and a funny parrot as well.

I went there, and it was pretty good, the food was amazing and the butterfly house was great, though the butterfly house is a bit too small for the amount of people that are in there at a time, I often found myself accidentally hitting people. Though the rest of it was amazing, that was my only complaint.

The variety of butterflies are beautiful. Nice place to enjoy the whole day with family or as a couple.

Great place to go my daughter and I visit there at least twice a year

It's a beautiful place with awesome butterfly's, bugs, lizards, tortoises and a few quail running around! They have food and a gift shop. Very reasonable prices. Great place for kids and adults alike for a hour or two. They also have a great staff that show and tell on your way thew the beautiful green house. Oh yeah koi fish and a parrot as well. Just go and have a super time! It was my second and will probably go again at some point. 5

My daughter loves to go see the butterflies and the turtles. It's a great place to just sit and relax.

Absolutely beautiful conservatory and very friendly staff. They even have a small snack bar and a restaurant. Definitely had a wonderful time

I took my 8 year old grandaughter here. In addition to wandering among the butterflies there are little baby quail , lizards and an interesting bug zoo. We loved this place!

Very unique. Once you're in the greenhouse with the butterflies is where you get the real experience. Definitely worth the price of admission for the break from winter.

So many beautiful butterflies in a natural setting. I love they provide benches and a gazebo just for gazing at everything that is going on.

Large number of butterflies; most I had never seen before. Staff is very friendly and helpful. Will definately go back again.

I went in early April, and it was an amazing experience! They took their covid rules seriously and the folks were so nice! A perfect place for a rainy day date!

Other than the heat, it was a very nice time to pass with the kids.

Beautiful! Although one thing to keep in mind is not to chase the butterflies like you're 3 years old... I was yelled at and feel awful about it.

This place is absolutely wonderful! The staff is very pleasant and helpful, along with gorgeous plants, butterflies, various bugs, lizards and the quail are cute as a button! This is a great place for young and old. I brought my 77 yr. old Memere and she loved it!

Reasonably priced, picnic area,food court. Beautiful butterflies, very educational, interactive and fun!!!