Not costumer friendly, no consideration and no hea...
Not costumer friendly, no consideration and no heart for the needy. Many was stucked in the middle of the night because of rain and flood evrywhere, im with my kids asking for vacant room, if not possible maybe can we stay in the lobby while waiting for the water to goes down since our car was parked nearby because of the standstill traffic due to weather. Tellin us that after 12md all the stranded people inside will need to leave the hotel. We had no choice but to stay in the car and wait till morning.