Excellent service! They were very quick getting my car done and letting me know what I needed. They have very friendly and informative staff and do anything they can to ensure you have everything you need!
Sabi and Angel were amazing , great customer services skills . I will definetely recommend him to other people .
Great customer service, everyone was really nice. Made us feel like family.
I bought a 2013 Outlander Sport from here. It is an amazing car, and they worked really hard to get our deal done the way we needed.
Thank you to everyone at the dealership for making our purchase of a 2018 Sorento a pleasant experience. There was no pressure from the moment I met Danny the salesperson to Reuben the sales manager and finally Sam in finance. They were professional, courteous and fair working with me in making a deal. It s been 14 years since my last purchase of a vehicle and I was glad I did come to this dealership first.
I also want to say a positive shout out to there on-line folks as I loved navigating the website as it was very informative and easy to find what I was looking for.
I will come back in the future and will definitely recommend them to anyone I can.
Thanks again to all,
Vinny
I would never buy from any else this Kia is the vest one out there. Everything went so smoothly and I wasn t even planning on buying a car. My trade-In value was so high. Fati my sales man was so great. Everyone is so personable. I loved how J.C. Pratts presented me with all my options and how the Finance manager, Sam took care of me. They both answered all my questions and led me to a great buy. Danny helped entertain me and was so knowledgeable about all the cars.
Thank you,
Claudette
Great service
Nice ,wonderful sales staff
Very friendly
Mani in sales very fast and effective. Awesome attitude
This is the worst Mitsubishi place I ever had to deal with. It was bad the first time I went and swore I wouldnt go back but it was convenient this time so I tried it again. I had an appointment for 2 days later, and when I went to drop the car off a day early, they insisted that they could do the work in an hour. So I canceled my ride back home and waited. Over an hour later they said they hadn't started. They had no clue how long it was going to be. Don't trust the guy that first takes your car. Also that guy made me wait 10 minutes before even talking to me after I pulled up. I was very upset because I didn't mind leaving my car until the appointment but didn't want to wait more than an hour, by then I had lost my ride and had to call it again and left my car behind. They are so disorganized that the day of my apppointment they called me wondering why I was late, even though I had repeated multiple times that I did have an appointment. There is a major reorganization and smarter people needed at that place!
Great people. The salesmen were honest and gave me a good deal.
Thank you to JC Prats and his team at Orlando Kia North. Tim G was the best salesman by far that I've ever had and would recommend him to everyone. And to JC helping me with my very unique situation, I really appreciate it. Thank you
I recently bought my Kia Sportage and I had a great experience. Everyone was very nice and helpful when I had questions. I would definitely recommend this dealership to my friends and family.
The entire experience was wonderful. The staff was very pleasant and helpful, answering any questions we had and being extremely patient with us. The entire process didn't even take very long and they made sure that we understood as much as possible. If anything, this changed my mind entirely about how car purchasing should be.
Christian Perez was great he took his time and answered all my questions. Now I m a proud owner of a 2019 Kia Cadenza. My best friend was so impressed by my car She got one as well.Thank you Christian!!!
Very bad customer service. Had an appoinment for just oil change and when got there they want me to wait 4 hours!!!
Would not buy a piece of gum from a machine here.
Companies response is exactly why they are a dying dealership.
I stopped coming here due to a very rude service guy so it's been a while. However I did call and spoke to Luis in service and he made all the difference in the world. He was respectful...he listened to me...he was honest. Very much a huge difference from the last time I went there. Even bought my car from there and was not impressed.
I will continue to come back and work with Luis!!
Always a pleasure at Mitsubishi, I usually go to the deland location that I purchased my outlander sport, but I'm not disappointed with the fast service.
I worked with Danny to buy a truck for my boys and was impressed from the start. The sales process was easy with no pressure.
I got a brand new 2018 Kia Forte and David Morey and Daniella we so awesome and got me the best deal! They were so nice and helpful. Amazing place and even better service!!!!!
Very rude and intrusive. Went there to purchase a van and they offered 3k less for a trade than any other dealership in the area. 17 dealerships and they were the only one who tired to get over on us. We went elsewhere and purchased a 2016 Jeep. Money lost on their part
Talk about a scam!! Buyer beware. We went in based on the add posted below. The large dealer discount with no asterisk nor disclaimers in the ad. Well when we got the price, it was 25k. Not quite the advertised price in the ad. They didn't even want to talk about the huge dealer discount that they advertise. Might be an issue for the BBB, but maybe they have some disclaimer somewhere that says you have to dance, have one leg, cartwheel to get their advertised price. Don't believe their site! I would never do business with such a dishonest dealership. As soon as they brought me the price, I balked. We worked with a very nice lady that almost looked embarrassed when she brought us the price. Everyone else we met was very rude and couldn't be bothered to help us.
Monique was very nice and great to work with! She helped us out all the way through purchasing a car; she even dropped my spare key to my house! I ll definitely come back here for my future shoppings!
Smooth process. Professional, knowledgeable sales staff (not pushy ). We have purchased other vehicles from this dealer, so I can also attest to the fact their service department is exceptional. :-)
Very friendly. Very reasonable and understanding. They have us the straight facts.
I went in for a recall and other than Lewis not one person spoke to me. I had been here before and was treated terribly I thought since had changed owners customer service would be better but I was wrong. Never again will I use this business.
Friendly took care of my car and got back the same day under warranty even got car washed and vacuumed great job thanks guys
We had an appointment, arrived 20 minutes late, had to wait for Service Tech. Told it would take 2-3 hours including car wash. It took 3-1/2 hours with no car wash, as only 1 person there to work on Mitsubishi s & apparently not enough car washers, either. We drive just over an hour to get serviced at Longwood Mitsubishi & it is the closest to us & where we purchased our Outlander. Place to wait is not ideal, especially for that long. People are friendly, though.
Excellent working with Dave morey, Angel Rodriguez, JC Prats and Ruben Rodriguez. On assisting me with the purchase of my MKZ Linconmy, Thank you guys!!!
Great service. The service manager was friendly and got the job done faster then I was quoted.
Our finance manager was the coolest when we left there we were more like family than just somebody by in a car keep up the good work and I am sending people your way
a few of the service people where rude to me so i say that the service is bad
I was dreading car shopping after my car accident, but we were pleasantly surprised by our experience at this dealership. Our salesman, Saed, was polite and great to work with. He did not pressure us to buy a car and worked hard to help us find the best deal for our budget. The finance manager, Sam, was patient (even with our three children in his office) and did his best to find the best finance option for our family. We wound up buying a used Sedona and have had no problems at all with it. If you are looking for a car, try looking at this lot.
I was there on Friday 3.15.19 everything went very good I got my oil change in a decent waiting time no problems
Ceaser is great to work with. Excellent communication, would highly recommend this dealer
I have to say the buying experience at this store was by far the best one I have had yet. They took the time to listen to my needs based on the fact that I had very little time to be there so they got the paperwork done quickly so that I was in and out.
The salesman was extremely helpful showing me around the car and how to use the controls as well as the features of the vehicle. The car was clean and ready for pick up at the time of purchase.
I was impressed with the warm welcome of not only my sales rep but all the staff at this location. I would totally recommend this dealership to anyone, and I absolutely love my car. They are extremely fair and up-front.
I just wuld really like 2 thx Mr. Sahbi n Mr. Fritz 4 all der hlp at makn my trip fm New Orleans 2 obtain my 99 Chevy Tahoe, vry easy n smooth. Des fellas wrkd endlessly 2 make sho I was truly satisfied w/my selection. If der were questions, dey made sho da answers were 2 my satisfaction. I truly hope dat n da near future, if der's another vehicle I c n want, dat I deal directly w/des 2 guys. I wuld highly recommend dis dealership 2 any/every1. Thx once again
Sign,
Ernest Arnold
New Orleans, LA
I went for an oil change and was there for over 2 1/2 hours. My tire light was still on and so was my old oil sticker. Not happy.
I took my car in for an oil change and tire rotation. The customer service person who helped me (Theo) made the experience smooth. My car was in and out as promised.
Our Sales rep Ahmed was amazing. He would not stop until he was able to help us. He knew our situation and he went above and beyond. Along with Financing I have never been to a dealership who knows someone's situation knows how bad they need a car and will make sure they leave with the car of their dreams and payments they can afford. I have become a life long customer and will recommend your company to anyone I meet in need of a car!! Thank you for your time, patience and help!! We love our Kia Soul!!!
We went after seeing the internet price,initial sales rep was good, but later a manager or other rep not sure he didn't even bothered to explain the internet price very rude and worst attitude, we will never buy or recommend this dealer. We dropped our idea of buying Mitsubishi. Just gave one star for the initial rep. Very worst customer service
Bait and switch website pricing. False advertisement. Lies! We Specifically went to this dealer because of an Internet price I saw on their website. We called and Keith told us yes! If you come that is the price you will pay AND even that price is negotiable . When speaking with the sales rep he said they put those prices on there to get you through the door. Keith wasn t going to tell you that price wasn t legit . The dealer discount offered on the website is a SCAM!!!! When asked why they weren t giving us the discount, we were told we didn t qualify and those qualifications kept changing. We never got a straight answer. He also could not come up with a reason as to why we didn t quality for the customer rebate either. He just sat there dumbfounded. The website does not disclose that any qualifications have to be met in order to get the dealer discount they advertise. Also, when our sales rep took the paperwork to the front desk to show them what price we wanted they all belly laughed right in front of us. I guess they thought it was hilarious that we were asking for their fake internet price. Extremely unprofessional and rude. I wish I would have read the reviews before driving hours for this deal because it seems they are known for not honoring their advertised pricing. This dealership and their website is a scam. Just keep that in mind when you think you ve found a deal on their website.
Great experience, staff was very friendly and helpful.
Horrible experience with the service department!!.. They told me that the free tire and oil change program we pay for monthly expired and I had to pay. I paid the fee. All they have to do is call the number on the card in my manual that came in the car. I will get reimbursed, but its just a hassle. They were too lazy to call. So, they made an excuse up! Pathetic.. ill never go there again.
great experience for my first car thanks to angel I have a new car
Don't go here if you want any GOOD RELIABLE mechanical work done to your vehicle. They did the wheel bearings on my 2010 lancer and the first time they put them in they went bad 4 month later. When we went back and found out whoever put them in put them in backwards. They redid them for good faith purposes. Now just over 12 months after that we have to take the car back in for bad wheel bearings! So we went to a different dealer to get them fixed and now they are telling us the last people to mess with that area messed up our axel by putting in the wrong axel nut and stripping it toget it to go in.... Now I may have to buy a new axel. So if you want a good mechanic don't go here.
Thanks to the two vendors their names Dany and Angel I felt well attended and happy for their attention thank you very much
Friendly, professional service. I'll return again soon!
VERY friendly staff! Go see Sabi !! He was helpfull and fast.
David took unbelievable care of us. It was a great shopping experience and night/day different than we had experienced at a competing Kia dealer. The test drive was extensive and informative. Probably the best part was the active delivery where he educated my wife with a tutorial of all the features of her new van. He even offered for her to come back and get any additional re-education that she may need. Thanks David and Orlando Kia North
Sabi was very personable and a wonderful advocate for our budget
Enjoyed my time at this location. Sabi and Angel had great customer service and caste about my budget and what I wanted in a car. I would recommend to someone looking for a car.
Everybody in that location was very nice helpful and polite And JC made everything happen for me to get a 2018 forte
I had a great experience when I purchased my car from this location last weekend. Fati the Sales Consultant and the staff were awesome!
Good Dealership but Great Sales Person!! I just purchased my second kia (Soul and now a Stinger GT1) from Corey Clough in less than 4 months. I appreciate his honesty and most importantly how he continued to communicate with me before and after the purchase of these vehicles. He s the guy to see there!
I have bought many new cars in my lifetime but I have never had the excellent service and salesmanship I experienced at Orlando Kia North in Longwood, Fl. They were by far the lowest priced and the process of getting figures and financing was far greater than anything I have experienced. I travelled over 2 hours one way - that s how much I loved the experience. Dave and Jill were awesome in every way. They went beyond to ensure we had what we wanted !!
Sabi N. was fantastic, knowledge and no pressure. Dealership was very easy to work with and also pressure free.
Danny was very kind and attentive with me i recomme them to anyone Danny are the best.
I put one star but they deserve none. First not only was I ripped off with my purchase 2 years ago. But I waited 4 hours just to get my oil changed and an extra hour to get it washed the other day. Just to see the windshield clips were open and my car mirrors moved as well ad my chair. Horrible horrible horrible. And may I remind you if you have the 100 thousand miles warranty they will never find a problem until you have exausted all your warranty Miles. Becareful buying in this place because they don't want to give you a bill of sale but they will find you a bank that approves them a loan more then what your car is worth. Never Again!! Don't trade in your car with this place because instead of discounting your trade from the contract they will add what you owe in your loan towards your new loan. Rip off , Rip off!!
I went for an oil change for our new 2020 Kia Sportage and waited for the time I was already advised it will take because a recall that needed to be installed. I waited an hour and a half. I understand they did a good job. I only noticed that the staff was cold upon my arrival giving the car through the waiting area and to the payment station. I mean, this may not be a big deal as long they do a good job but I just didn t feel welcome. Maybe I was just expecting a similar greet and attention I felt when I was buying the car. I was asked by text to leave a review. Not like I had the intention of doing it on my own. I m still very happy with my purchase.
The dealership was super helpful and generally very good. I came from out of state to purchase a car with them and Monique made sure to have everything ready and make everything as easy as possible.
Went to look at an outlander and the salesperson couldn t have been less friendly or interested in selling me a car. He tried to sneak a credit application on me and then gave me little to no information on any car. I asked to test drive two different models and he acted like I was wasting his time. So even though they have the car I really want I refuse to give them thousands of dollars for a vehicle because they couldn t be bothered with me.
The staff here are quite unprofessional. I was waiting in line to be attended to and they ignored me, instead concentrating on the did they were sharing, right in front of waiting customers, right in the show room. Asides from that, the atmosphere and the ambience had a relaxed and appealing feel to it.
The entire experience at this dealer was fantastic! Sahbi was my sales consultant. He did an excelent job in making sure my needs were met! I highly recommend the high quality service this dealership has to offer!
Angel is another sales consultant that took care of me while I was waiting for my paper work to be done. I highly recommend this dealership!
Had an airbag safety recall on my truck, this was the closest dealership to my house. Everything went very smooth. From scheduling the appointment to dropping the truck off. The repair was done very fast and I was able to pick up my vehicle in just a few hours. Everyone I came in contact with was very friendly and professional. Highly recommend this dealership.
Excellent service, Andrew, Mani and JC were greats!!!
I had an appointment to change the oil in the car on Thursday. My experience was very bad, the attention was very bad. I went to the dealer and asked two people for a bathroom. They ignored me and didn't want to attend to me because I was a bit dirty with work clothes. And the other is when I called to make an appointment for an oil change they told me they were going to charge me $ 39.99 and they charged me $ 73.64 I told them why so much and they told me to check the tires and the transmission and brake fluids, I told them that They only wanted an oil change that the car does not need that is a car from the year 2020 h is their second change, they told me to call Customer Service and call from Thursday I am waiting for your call today is Saturday and I am still waiting, my wife and I are looking for another place to do the next service, good afternoon.
Even though the dealership is under renovations, and very busy, the people are friendly and kind. Our sales person, Patricia Miller, was phenomenal! There was an issue, the car I wanted was sold right before we arrived. Patricia promised to find me the car I wanted, and she did exactly what she promised. We got a great deal and were treated wonderfully! I look forward to continuing as part of the Greenway Kia North family
Ahmed was amazing ! I went in knowing exactly how much my budget would be and he worked with it. Showing me cars that we re affordable and in my price range. He was very friendly and provided excellent customer service by paying attention to my needs and wants for the car. I drove out with the car that I LOVED and the price that I wanted! I will be staying with this dealership for any of my future cars and asking for Ahmed !
Nothing but excellent service. Christian Sanchez goes above and beyond to meet your expectations and communicates every step of the way so you aren t left up in the air. Thank you for everything this dealership delivers. I will be returning for future service needed.
As nice an experience purchasing new vehicle as it can be. Very friendly, sincere sales staff, great deal on new ride.
Sabi was a great sales associate, he was upfront, he listened, very important, and he put in the effort to get my deal done. I was in and out of the office in 1hr amazing!
Worst experience ever. I'd give them zero stars if I could. In the process of buying a vehicle from them today and they sold it out from under us while we were working out the details and signing papers for it. Not to mention the vehicle had problems that my husband was able to notice that the dealership "didn't know" about. I think they are your typical dealership where they play a lot of games and are very shady and I would not recommend going here to buy or sell a car
Very nice and friendly staff in customer service. from the parts dept. to customer service even at checkout.
My wife and I had a positive buying experience . Sabi was professional and knowledgable about the vehicle I purchased, and worked well with us to agree on a price as including sales manager. Mohamed in finance was as well. It was quick and went smoothly. I would recommend this dealership and the staff .
They jumped rite on the problem and wasted no time getting it completed
Great customer service very nice managers and they help you all kind of ways put you in the car you like
Just made my first vehicle purchased at kia orlando north. Let me say I m very pleased very happy with the amazing job they did. The attentions everyone was very attentive. Jc and sabi were amazing would definitively be referring people.
Sabi was very knowledgeable, had a great personality and easy to work with!
Mitsubishi Longwood is AMAZING!! They don't scam you or make you feel dumb! They explain EVERYTHING and Dave was so helpful and delightful. 10/10
longwoodmitsubishi.com
