Referred via GP for X-ray. What a revelation, am half an hour further from one counter for a receipt and then get another receipt. Continue after 4 counters! 1.5 hours waiting for photo, with waiting time at 40 minutes.
I have previously been in hospital for almost 3 weeks due to wrong surgery (outpatient) due to complications. No kitchen there, food from package. BAD. Staff are clearly not keen on hospital policy.
Waiting for a very long time in the waiting room for first aid. Then another hour on the X-ray. Then they had to look at that photo for an hour to decide that I need plaster. So on to the next waiting room. Then I waited a long time in the plaster room. In other words, if you have the time, go to first aid here
Super well cared for and attention when I needed.
Operation had gone well and really came to rest.
Would definitely recommend this hospital
Avoid this place !!!! Bronovo or Reinier in Delft are better options.
What a rude, uninterested cap on the phone! Carlijn of internal medicine, if you don't like your work, you have to do something else ..
1 star is still too much .. what kind of place is this? How dare they call themselves a hospital? Wonder how many lawsuits they have on their pants.
Excellent hospital often nagging for nothing they are very good and do what they can
Have been coming here for years, have not had a bad experience yet. Well long waiting times but also ample attention from the doctors and that also means something. You can't have everything.
Skillful and soothing! Everyone who works there.
Great relaxed atmosphere. Helped quickly and exactly the right diagnosis, top.
Great hospital with good specialists and good staff
Ambulance staff were 2 sadistise disturbed inhuman treatment. Hear to work at a slaughterhouse
Op 23 september ben ik samen met mijn zoon, met een stromende bloedneus waar ik al dagenlang erge last van had met spoed naar het ziekenhuis gegaan. Ik ben in dit ziekenhuis heel snel en goed geholpen. De artsen waren ook super aardig en binnen een mum van tijd was het opgelost. Ik werd geholpen door KNO arts dr Zon en zijn 2 assistenten. Hartelijk bedankt
A very large hospital, but very organized, at the entrance ladies help you if you need it if you can't reach the department. A modern hospital, well-kept, clean. My wife gave birth there, high quality care. I underwent spinal hernia surgery, very good care, cleanliness is a plus.
I must honestly say that not all nurses are so nice and that they work past each other!
Give me the day nurses! They are much better than the night shift.
I was operated on January 3 on a neck hernia
I had been really sick all day long and I could not wake up well in the night.
I had to go to the toilet so I pushed a nurse to come because I had not been out of bed yet!
She comes to ask what is I tell her that I have to go to the toilet where they say go, walk and walk right away again!
I thought to myself okay I do it only I should never have done so I fell in the toilet I was not really good so I am very shocked do not ask me how I got back in my bed but I succeeded !
Only I have not been able to walk normally for almost 4 days my knee has become very thick.
I just want to indicate here that those nurses should have read that I had not been out of bed to the intervention! So with this I want to thank her that I had a lot of pain in the knee for 4 days.
We have been coming to this hospital for almost 3 years now but we notice that the communication is very poor. The lady at the desk does not know at all how it works in the blood collection department. Let a seriously ill person come upstairs to get a form. Patient's fault that the form has already been used while the blood collection forms are not returned to the patient and so I can continue. Today something went wrong that you really can't have if you are so sick.
I have only the best to say about this hospital, I am very sick and I need to stay in the hospital sometimes and I must say, it doesn't matter which branch, lungs, rheumatoid, infusion, gynecologist you name it they are all great. From the specialist to the cleaners. They really do care and it shows from the time you enter and even after you leave. They are good people with big heart.
Very pleased with the treatment at the HAGA hospital, here the nurse still lives with you empathy for you, despite their busyness. Department of surgery 1, thanks for your empathy, support and encouraging words and that you were there when it was needed.
Sweet nurses for my daughter and they understand their job.
5 stars for the volunteers and nurses at the emergency room. But that registration system is out of the question. It seems like a game to keep you busy before you explode with impatience. Privacy? As an outsider you have a pleasant look at the identification of the applicant. Efficiency? 5 times the system could not read the ID, then with the help of a volunteer (!) A receipt comes out of the device, but you only know that if you come here regularly. Then to the "J" department. But only with "J" you still have a lot of specialties, to find out where you really need to scan your receipt again. And register ... Then the system asks for a referral letter, but if you answer "yes" the workflow ends. I am glad that I am not visually impaired because then the maze comes from signs that you can only see if you are on the roundabout ... "Good morning" is not the word that people at the reception are used to hearing, so they have been redirected to a treatment room. Waiting for 15 minutes, so out of misery just a meet and weigh test taken by my son .... (single handed). Then sent home again, because there is no treatment room available. This now costs me a total of 3 working days (first GP, then check at zkh, and then a follow-up appointment). And do you want to know why? A pimple ... Do I need to say more?
Beautiful building and very friendly furnishings. Excellent coffee corner with a super "cup of coffee", food is also possible from a sausage roll to a full hot meal. The first thing I noticed were the volunteers who receive you upon arrival and assist you until everything went smoothly (think of checking in, for example). I am absolutely not a lover of hospitals, but if I have to, preferably here
I have been admitted during Christmas of 2019 due to a broken hip.
Helped really well.
I have experienced both doctors and nursing staff to be friendly.
As soon as I called for something, they arrived.
And if they were busy with someone for a while, it was said that they were coming.
But also a point of criticism unfortunately.
That has to do with the rooms that were not really hot but rather too fresh.
That was better arranged in other hospitals.
Hence just not 5 stars.
Spoeddienst and ambulance staff were quick, helpful and friendly. We felt sincerely cared for and they did everything they could to setup a stay at another hospital for my son since their children's ward was full.
I've had a small emergency here and was treated very nicely.
The children's hospital is great. A lot of personal attention and good care. Compliments for nursing
I had surgery and it was a day admission. Would have helped at 2 pm but that was not possible, it became a bit later. Force majeure and did not mind either. Rushes come first! The staff of Department OK are very friendly. Also apologized for having to wait so long. But I was glad it was my turn.
After waking up and good aftercare, I was allowed to go home after 3 hours.
However, I find the costs for parking a lot; 11.15 - 19.15 = 12.50. Don't come to hospital with pleasure. For the patients they can give a reduction, if you have to be in zkhs for more than 4 hours, by having your (appointment) ticket scanned or something. Or to issue an exit ticket from the relevant department. Parking there is busy enough and you often have to queue to get in.
Very nice employees, hospital is also very large, too large, but that is made well by the car shuttle.
Very nice staff and good care! Children's eye doctor is very sweet to my daughter. Obstetrics department we were well received and helped last year.
Always run from a minimum of 30 minutes to 2 hours. Appointments are thrown together and never treated on time.
I live close by, and now I spend a few days there, the treatment is good
They may make a separate entrance for the children's hospital, you literally have an accident
Very bad experiences in this hospital, it took 20 years before they found out that I had a congenital heart defect and no metabolic problem. Hole in heart and was not visible on ultrasound at first while it was more than 2 cm. And that despite all new equipment, shame. It is a large hospital, a kind of factory, you are only an (insurance) number. After the diagnosis I was sent home upset without any aftercare.
I had an emergency operation elsewhere I had class 3/4 heart failure, Dyspnoea, liver and kidney failure. But that hole in the heart could not hurt, according to previous cardiologist Haga Leyweg. If I had listened to their advice, I would have been literally suffocated. It is bizarre that mistakes are eliminated in such a way and that a human life is worth so little here. Very bad experiences, I will never come back here and will not recommend anyone to go here.
They do not keep their appointments and have sent complaints are not responded to for 3 weeks !!! Shame
Neat, friendly hospital set up. Quite satisfied overall.
Good hospital you will be treated well and put what they are going to do
when will sportlaan move or is that not correct ????
My grandmother was admitted because of a collum fracture. She was not pleased with the treatment of a number of employees. Point of attention for the dept.
Heel goed ziekenhuis, aardige en kundige artsen, goed personeel, schone kamers. Ik heb alleen maar lof over dit ziekenhuis.
Dear people, pay attention. If you go to the emergency department and are referred to the GP station, you walk into another company, namely Smash Haaglanden. Doctors are also simply self-employed, so who is liable? Haga Hospital, in the building where it happens? Smash Haaglanden ?, or the independent doctors they use? All uncertainties but 1 thing is clear; You walk in here as a patient and you think Haga Hospital. I walked in here with an injury to my ankle spotted blood on the floor, dotted her smeared clamps on the table by the doctor who didn't want to shake hands because of hygiene? This man then went to clean his bag because his drinking cup had leaked and his sandwiches had become nice and swampy, went to clean his bags, scrub the floor (where the black came from) and then just look and press my painful swollen foot and then said " gosh your foot is set up "have a picture taken. He did not know which forms were required ???? A staff member from the desk came to explain to him, brought me to the X-ray department and then I had to wait in the waiting room again. Then I was told by a desk employee that there was nothing to be seen on the pictures and that he had to go home. Now my foot is still sore, my heart is beating in my foot, my foot has now turned nice and purple and cannot stand on it at all. I have not received any diagnosis or advice on how to speed up the healing process. I have the feeling that I have sat down at a bus stop of a lifted bus line. Maybe funny, but I don't think this is a concern. This afternoon to a real doctor happy because this really is not possible.
Never experienced such dredging staff. I don't think anyone likes her job here. Very apathetic nurses in the cardiology department. Facilities are good, modern and tidy but the staff ... No .. I would be embarrassed to work here.
Very often treated and hospitalized in various wards. Nothing but positive experiences, both staff and doctors. Some doctors are more difficult to talk, but when you ask questions you get a clear answer to everything. Food could be better, but my chemo might have changed my taste. About the expensive parking: if you are more than 4 hours, you can get a day ticket at the reception. Costs about 5.50 euros. Parking lot is privately owned by the way. Sometimes getting a turn earlier has to do with checking in earlier or having first seen another doctor. I find the double check-in, for example, with X-rays unnecessary. Never waited more than 20 minutes in the X-ray department. I think it's a nice hospital, although the check-in should be a one-off.
Unfortunately admitted to the hospital. Ultimately nothing serious.
But what was the care good. Dear sisters and doctors. Self-known with anxiety symptoms but also with this they took excellent account. Worth 5 stars.
I would like information about Dr. Braam who would do a liposuction with me. Reimbursed !!!!!! Only one said Dr. Burr might be available again until next year.
I find this answer unacceptable. Is there no replacement?
No one can / will tell me if dr. Burr and is away for how long !!
I already have a file with photos of the area to be treated.
Fill the MOUTHHOUES (very infected) with your own body fat, so a liposuction. Did my insurer notified and could tell me that it is reimbursed. Great MYSTERY around dr. Burr's absence. It is not necessary to tell me what exactly is going on, but rather if and when it could come back. And do not say MAYBE NEXT YEAR. I'm with it. Who is going to help me?
A super hospital and they are super nice here! Had to stay for a day and they explained everything calmly and they stay patient with you until you have what you need and know what you want to know
Had surgery on lipomas here last March. Stayed one night. I am basically satisfied with how it all went.
What I am dissatisfied with are the gross scars on the left side of my body. On the right, this is done neatly.
M.n. for plastic surgery this is done particularly poorly. Imagine a beauty operation with 3 stripe scars as if you were playing butter cheese eggs 1cm2 in size each. Who would want that?
The first appointment was a bit more hectic. I was sent from pillar to post, which meant that I was walking around the hospital unnecessarily long. That was a bit frustrating, it looks like an even bigger hospital; P.
Very long waiting times 5 hours waiting at the emergency room for a baby and then also wrong diagnosis.
Heb vaker geen leuke ervaring gehad met dit ziekenhuis.. Lopen ook best lieve en goede artsen daar, maar ok lopen daar rasisten of dokters die zich niet kunnen inleven in een pasient, waardoor ik het geen fijn ziekenhuis vind eigenlijk. Ik weet je vind overal wel rotte appels, maar ik persoonlijk heb meer goede ervaring in westeinden.
Have little good to tell about this hospital and I leave it at .....
My experience in the dermatology department was good. The doctor and the nurses were nice. Diagnosis and treatment went as expected. I found the facilities pretty new and nice.
3 had double bypass surgery after emergency admission via first aid, cardiac monitoring and to ward 8A of the thoracic surgery. Everything ran smoothly and staff and doctors super caring. Well-informed at all departments. Deliciously situated in a single room, after 5 days home with good information, a top team in the Haga!
unfortunately I come here regularly. I think it is very nice and modern hospital friendly staff and also enough parking places also stop several trams and buses in front of the door so certainly easily accessible also there are a reception and registration desk upon arrival. There is also a restaurant and a coffee corner where nowadays a good caterer is located. There is also a hairdresser and a flower shop and a shop where you can buy all sorts of gifts, but also small things for when you are included a newspaper magazines or drugstore items. Also, at the entrance of this hospital, large revolving doors have been taken into account, with a large door in the middle that you can go through if you are sitting in a wheelchair or walking behind a walker. I have been coming here for quite a few years and I am very satisfied with this hospital, even if my appointment cannot go through, I receive a call from the planning that does not go ahead and I also always receive a text message a few days before my appointment, which I always very nice. And with blood tests you never have to wait long, the sisters there are also always very friendly and make you comfortable where necessary.
Very nice architecture, very good combination of old and new.
Nice hospital and nice staff. But a pity about the high parking costs.
Great class every employee deserves there
A 10 with pencil. We are treated well there.
10 minutes in at a doctor = 223 euros!
Top arranged like this!
Jak na tak dyzy szpital to zwracam uwage na higiene i sterylnosc ocena wzorowa , personel bardzo dobry, w srodku szpitala mozna zrobic zakupy spozywcze ku memu zdziwieniu jest tez zaklad fryzjerski, starsze panie ktore pomagaja na kazdym kroku,
HaGa hospital offers everything I expect from a hospital
Very sweet and nice nurses and carers for my girlfriend in the stroke department
I'm glad she's here
Very friendly security .. coffee was ready! Thnx man
Dear helpful people at the children's hospital! Nice to experience!
Worst hospital I have ever experienced, they constantly send you away with an incorrect diagnosis, so you need a new referral from your doctor.
This ensures that known complaints that can be resolved with relatively little effort persist for almost half a year.
I would especially recommend staying very far away here, the problems will only get worse because you will eventually start doubting yourself.
Closing the hospital or replacing staff (in its entirety) is the best option.
I had an emergency c-section there. They always made me fight them for pain meds. They just wanted to give me paracetamol. Went home despite great pain. Returned the same day I was discharged because pain was increasing and I had a fever. Was sent home with antibiotics. Then my incision split exposing a giant abscess that they missed. Had to be delivered by an ambulance. Have been waiting for treatment for 4 hours. In great pain still. Go somewhere else if possible and avoid this one.
Fleeing via the indicated flight route will bring you all to the emergency department. The unsolicited advice is therefore to apply a continuous rough tread, which requires no maintenance. Sand grain 80 through the epoxy
What a wonderful and uncomfortable administrative process !? Not really thought from the customer. First a fully automatic check-in column. With above the indication children's hospital, slightly misrepresented. But the volunteer standing next to the column gave advice. Do not abolish that role! He knew exactly which buttons to press. And cozy read everything. Check in with your ID card and all data completed. In case of a blood sample, check in with that receipt FIRST and then register again with the counter woman next door. And again answer questions related to data that are already known, because also read on the check-in column. It seems to me as one or the other. Then wait in the waiting room, with pedagogically sound instructions on the monitor, about respect, threats and possession of weapons. And see that people turn after you assume much earlier. One who was still at the counter while his number was called. He and I don't?
worthless hospital, must be deeply and deeply ashamed to send someone away on the first aid with an acute compartment syndrome on the lower leg with the announcement go to the west end hospital. no ambulance no taxi walking I had to continue my way. ABSOLUTELY Scandalous!
Very good hospital (cardio surgery)! Very friendly and knowledgeable staff, excellent service.
I have been here to have photos taken and I have been helped with that. I do think that something has to change at the parking lot. There is nowhere a sign that the parking space is full, so we drove a few laps there with no results. Finally we are on the side of the road. Keep this in mind if you have difficulty walking.
Furthermore, a nice hospital and good thinking staff.
Most nurses are very friendly, but there are some who think they have to take care of a number of children in a catty way. The daughter of a lady was also sent away because it was not visiting time, but in the same room six family members were sitting at the bedside of a man, one of whom was completely in black, only seeing a pair of eyes. The lady who had surgery had to get out of bed and practice the next day. Of course this is possible, but it was difficult for this woman who had not eaten for 3 days. She also fainted and had to go to the emergency room. There is no personal contact, but what the protocol prescribes must be done. Hopefully not in this hospital anymore.
They are very unfriendly by the phone not a nice hospital
What a dredging hospital! I have never had this experience but was there tonight for a photo of my daughter's arm. Was referred to the emergency room at 7.30 p.m. from Needle District (GP).
First of all I was not allowed to come in with my daughter. While the doctor at the doctor's post said that I had to emphasize clearly that the little bones had to be photographed extra well. My daughter came from the photo. We were told to go back to the doctor's office. I said "how do I get there?" The answer was through the doors back to the beginning. I thought, I ask where I should be at the desk. "Back to Naaldwijk for the result" was the answer. I asked, and if it is broken then? Yes Madam then you must come back here again! Did they go crazy there or something! After insisting, they went to inquire where I had to wait then. I called the post office in Naaldwijk and they told me to get the results in leyenburg. Again at the counter I was told by the receptionist !!! that we were allowed to go home. She called the radiologist and we could do it with it. Well you really don't take you seriously, no doctor or radiologist. What a bad service yuck. If you want my opinion, DON'T, NEVER GO TO THIS HOSPITAL!
What a great hospital !!!
What kind people all!
Fantasies fast-acting team.
My wife was brought in with a heart attack.
Everything went smoothly.
Also in room.
Thank you, dear people.
Then had to go to Leiderdorp.
Quite a difference.
A few years ago thrown back in time.
I am working here. So can not say much about the hospital
Entire improvement since new construction has taken place.
Everything renewed and much more space for everyone, literally & figuratively a relief for everyone both for patients and nursing staff.
Long waiting times at registration and from Bali to Bali! In addition, not too friendly transfer for old people. The caregiver is not taken into account, causing a lot of stress during the settlement of the admission, not very customer-friendly experience!
It already starts with parking. Before you have found a spot, you have already lost more than 10 minutes of your free first half hour. Then you have to wait a long time at registration to find your way to where to go. Then you need to be able to take a seat in the waiting room at least 10 minutes in advance, so your free first half hour has already gone.
Once in the waiting room, a lady is sitting next to me. A little offended because she was turned on her head that she was 5 minutes late. And I was immediately told that my appointment was later because there was a 20-minute delay. And they couldn't help it.
The staff themselves are quite friendly and helpful, but I have often noticed that communication between the patient and treatment or research is far from good.
Much remains to be done here. If they want to get 3 or more stars.
I recommend the Reinier de Graaf hospital to everyone
My husband was wonderfully well helped in this hospital he was seriously ill when he was brought in but they have been very kind to you and have him well restored I think it is great he was not the youngest 86y
Most of the nurses are very friendly, but there are some who think they should take care of a number of children in a catty way. The daughter of a lady was also sent away because it was not visiting time, but in the same room 6 family members were sitting at a man's bedside, of which 1 woman was completely in black, where you only saw a pair of eyes. The lady who had been operated on had to get out of bed the next day and start exercising. Of course this is possible, but for this woman who had not eaten anything for 3 days, it was difficult. She also passed out and had to go to the emergency room. There is no personal contact, but what the protocol prescribes must be done. Hopefully not in this hospital anymore.
Our good help from my daughter here I am glad I came here.
hagaziekenhuis.nl
