Nancy Kortland

Review of Leyenburg ziekenhuis

5 stars for the volunteers and nurses at the emerg...

5 stars for the volunteers and nurses at the emergency room. But that registration system is out of the question. It seems like a game to keep you busy before you explode with impatience. Privacy? As an outsider you have a pleasant look at the identification of the applicant. Efficiency? 5 times the system could not read the ID, then with the help of a volunteer (!) A receipt comes out of the device, but you only know that if you come here regularly. Then to the "J" department. But only with "J" you still have a lot of specialties, to find out where you really need to scan your receipt again. And register ... Then the system asks for a referral letter, but if you answer "yes" the workflow ends. I am glad that I am not visually impaired because then the maze comes from signs that you can only see if you are on the roundabout ... "Good morning" is not the word that people at the reception are used to hearing, so they have been redirected to a treatment room. Waiting for 15 minutes, so out of misery just a meet and weigh test taken by my son .... (single handed). Then sent home again, because there is no treatment room available. This now costs me a total of 3 working days (first GP, then check at zkh, and then a follow-up appointment). And do you want to know why? A pimple ... Do I need to say more?