If my experience with the agent at 97 Clinton Avenue in Brooklyn was representative of the entire company, then this agency deserves to have its license revoked.
Unprofessional is about as nicely as I can put it. If you have the ability to work with a different agency, do it.
I had the pleasure to work with Level Group while looking to rent an apartment in NYC. Apartment hunting and moving is really stressful but our agent made it super easy and even fun! He was super transparent about everything, professional and very knowledgeable. I couldn't be happier with my new place and the experience I had with Level Group!
Wanted to say thank you to Level Group for the great experience with one of your agents. I just purchased a one bedroom UWS co-op and the process was much more involved than I previously thought. Your agent handled everything very professionally and walked me through the negotiations, mortgage, board package and interview and now I'm happy to say that I'm in my apartment finally.
Great management team and agents are very knowledgeable. If you are looking for an apartment to rent in NYC you can't go wrong with Level.
I highly recommend Cassio, he helped us find the perfect apartment. Apartment hunting can be a pain in the neck but we re lucky to have him as our guy. I couldn t have been more satisfied with his guidance.
- Jesse, RN
Working with Level Group made apartment hunting in NYC less stressful and actually pleasurable because the agent I worked with was absolutely upfront about every detail so I knew exactly what to expect. The professionalism and knowledge my agent had took the guessing and worry out of the task of looking for an apartment. In the end, I could not be happier with the results I got and the apartment I ended up with is the perfect place for me. For anyone looking for a place to live in NYC, I highly recommend working with the folks at Level Group.
Ian Thomson helped me find a huge apartment in Lefferts Garden, close to the park, great commute from the city, and good shopping. He was very helpful and professional. He was able to find me a place that really fit my needs. I would definitely work with Ian again and reccommend him to anyone looking for a good apt. He'll find it!
Very Friendly and dedicated brokers, especially Dov who walked us threw the process very professional.
Antony Nocerino the person you wish never meet in your life rude and disrespecfull
Gratsiela Tankova and Orhan Chapkanov are awful brokers. She refused to show us a unit because we asked for an actual address. She gave several meeting location intersections and then called me rude when I said it was unprofessional. Then an hour later she said she refused to deal with people like me. Orhan Chapkanov then cosigned her actions.
They shouldn't be allowed to interact with humans.
I did reach out to the management team who responded almost immediately stating they would personally rectify the situation and speak with the agent.
While I would 100% recommend NOT dealing with Gratsiela Tankova or Orhan Chapkanov - the Level Group management team does care about it's clients and works diligently to ensure they are taken care of. If Gratsiela Tankova or Orhan Chapkanovis are the people you have to deal with, don't ask any questions, don't interact, just ask for another agent.
linkedin.com
