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We can not put 0 star. However, he deserves it. Bu...

We can not put 0 star. However, he deserves it. Buying a disastrous kitchen for 4 years furniture in different colors. Those of the high flanche decor that takes off. Really not to buy and their disastrous customer service. I can provide photos for proof. On their Facebook you mark your dissatisfaction it blocks you

Store to flee!

Store to flee!
Advisor to the courts unpleasant materials, prefers to discuss with his colleague than to educate customers. Similarly for the advisors in the store. Never anyone to inform you on the shelves.

We have just installed a Charnwood brand stove by ...

We have just installed a Charnwood brand stove by Kbane at Leroy Merlin. After some difficulties to tame our fire new generation, and thanks to David who did not count his time in explanations and in presence, always with patience and availability, we are delighted with our purchase and we recommend those great professionals who knew how to answer to our needs

Cool

Department staff unfriendly and unwilling to help,...

Department staff unfriendly and unwilling to help, we ask them where such an object is, "you go right then right in the center, then left" but move your buttocks, no, it's better to discuss with colleagues. Fortunately, the cashiers raise the level by being pleasant!

Nice store, airy, lots of choice, the staff is fri...

Nice store, airy, lots of choice, the staff is friendly and very helpful, even if you are looking for an item that is not in the seller's department, it will tell you where or colleague who can inform you. Same for the courtyard materials, the staff is friendly and the courtyard is pretty tidy. Returns, refunds are easy if something does not fit.

Nullissime an incredible lack of seriousness !! Tr...

Nullissime an incredible lack of seriousness !! Travel 4 times to make an appointment with a craftsman for an air conditioning installation (so once I come? I ask an employee who does not know how to answer me and therefore she asks her colleague who answers: " don't bother with that "(he hadn't seen me there), on the 4th trip a craftsman will finally be able to call me !! So I'm waiting for the craftsman's call to fix a date for me, he fixes me an appointment (I ask my day to have this famous appointment) the same day I am sent 2 sms to confirm this appointment and then I am told that there is a "couak" and that the appointment will be postponed in 15 days. Result I lost a day I must return to the store to recover my 45 euros because the work can not be done on time as it had been promised in store. Finally I will not do my work with Leroy merlin VERQUIN compared to the incompetence of certain collaborators in particular the craftsmen who accompany them. ..

It is the decadence in the garden department a rea...

It is the decadence in the garden department a real disorder it is even impossible to circulate with a caddy. the products on their site given in stock are not even in store I think it's the beginning of the end for this store just like Arras where we can't find anything.

I wanted to inquire there were 2 people store the ...

I wanted to inquire there were 2 people store the one giving orders to another and were never interested in me as I watched them for several minutes once I left without having my intelligence and suddenly bought anything and not even a hello or a look !!!!! for the customer

Very good very helpful personal store which despit...

Very good very helpful personal store which despite the confinement a good adviser to take the paper with the items I had to order to transmit it to the department manager, I was called back within the hour to finalize this order. Bravo to all Verquin staff

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As too often in this Leroy Merlin, no way to find ...

As too often in this Leroy Merlin, no way to find a caddy, and even more complicated to find a trolley for long length. Result 15 minutes of lost time waiting for a customer and taking their cart !!!

for a store specializing in DIY, it is shameful an...

for a store specializing in DIY, it is shameful and scandalous to have a parking lot in such poor condition and this for a long time, its particularity is to have very very bad and many holes ?? !!!! .. ....

Good

Contrary to many comments, the after-sales service...

Contrary to many comments, the after-sales service is very efficient and the staff welcoming. Battery mower bought on Monday, it had a malfunction. Appointment 2 days later with the after-sales service, recognition of the problem and I was offered either a refund or an exchange. And even if making an appointment is not always practical, think about their safety in these particular times;)

Very nice store, nice .... Avoid internet orders, ...

Very nice store, nice .... Avoid internet orders, it's a hassle to get them ... I already spent more than an hour waiting and I left without! Ditto for the pellets specials: impossible to order in store, impossible to order online. The only way is to arrive at the opening and play with your elbows ... Aside from that, never disappointed ...

wait 1 month to receive an incomplete shower, upon...

wait 1 month to receive an incomplete shower, upon receipt 15 days of constant reminders, still no parts of my shower! The parts were recommended for the first time, the box returned incomplete again, again made by the customer and unnecessary travel on our part! 15 days without being able to use my shower, 2 interventions by my plumber billed of course for nothing! Shameful! What do we do with customer satisfaction at Leroy Merlin?

Thank you to the whole Leroy Merlin Verquin team f...

Thank you to the whole Leroy Merlin Verquin team for making it possible to buy while being protected, of course, you need to be patient but congratulations to the team for all this organization

Good

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Good.