Don’t ever buy anything online from this company. My stuff didn’t arrive, and costumer service claims that although I bought it from their website and payed for it - they hav3 no responsibility over if it arrives or not. They say the y sent money went to another company who have the responsibility of deliver it, and that there is NOTHING THEY CAN DO!!!!
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Incompetent paint department .. rupture of white base for mixing .. paint available in lux than 0.5L .. no one for information! Thank you ! Hello competition!
We were about thirty protesters "pacifists" to filter the access following the national movement "yellow vest" An employee came to us morals for our security (do not do like that, do this and so on) 30 minutes more Later, the delivery truck of this same store us deliberately stepped on it to enter the parking lot. We just had time to go back and a motorcycle was almost hooked. Whether we agree or not with this movement, it is useless to create incidents. Shame on this driver, shame on his behavior.
I do all my house work at home ... I am a privileged customer already had a bottle of champagne etc ... With the card I accumulate my points allows me to buy other materials or tools. I'd rather go to Bethune's staff far more smiling and friendly - it feels like a family compared to the one in Lens where the employees make them feel exhausted they do not want to be there at all. The only thing I can say negative about Bethune is the lack of price on no article per moment we are lost but fortunately the employees are here to inform you. Frankly Leroy Merlin Bethune is to go with your eyes closed ;-)
A mine of material. ..a nice layout. .professional advice Part with a vague idea of what I wanted to put on the walls of my bathroom I found exactly what I needed ... I am delighted
Recovery of an order for garden furniture without problem because not available in Arras. Friendly staff. Convenient access along the departmental road.
I complete the negative opinions concerning the store's exterior courtyard. No more products available or the remaining products are broken or damaged. The few remaining products are also misplaced and not labeled so we do not know the prices. I went at 9:45 am Sunday so I think that at the opening of the store the products are supposed to at least be sorted and sorted with the price of each product indicated, the passage of customers having not generated this shambles. So I will go to the Leroy Merlin in Vendin-le-Vieil to do my shopping since the choice and the products are present regardless of the time of day. I'm sorry but there is a serious lack of rigor in this outdoor courtyard and it is recurrent, it does not make you want to come back or buy products, too bad.
The must-have DIY store. Many choices, correct prices. Just a little bad: victim of its success, it is sometimes difficult to find a counselor available.
Terrible phone reception. Clearly we bother! No staff available for product information. I will go to brico depot where I was much better received and informed.
I am going there now for a floor renovation issue. The products are pretty well presented however having never changed that, I needed some advice. A certain Frederic informed me very pleasantly. I thank him and recommend Leroy Merlin Verquin.
An excellent store, we find everything and especially technicians who can advise you as much on the choices as for the implementation. There are also DIY workshops for those wishing to take classes on a particular topic. The products are good value for money, there are well known brands and others less ... The staff is very friendly and it is not difficult to pick up an article that does not suit you. Think about the loyalty card.
I made a purchase last year for outdoor fixtures that had a problem melting plastic globes. I explain this problem to the person of the light ray (christelle) without any worries she offers me to change the globes. Ultra merchant gesture.