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Shocking behaviour from rude owner when i called h...

Shocking behaviour from rude owner when i called her out on over charging me!
I attended this cafe today as it looked pleasant enough from the outside. I ordered my breakfast, paid and i found the waitress delightful.
I went back up afterwards to place another order as i was still hungry, this time an older lady was at the desk. I noticed after the payment had gone through that she had over-charged me. I pointed this out to her in order to be sure it was her mistaken and perhaps not mine.
She abruptly answered that surcharges were their policy. I informed her that she hadn't notified me of this prior to charging me, and its not the amount that matters but the fact it was a hidden payment.
She replied that "all their customers are aware of the policy", to which i replied i was new this is area and it was my first visit to this cafe, and as nothing was advertised or informed, i was totally unaware and had not consented.
She rudely responded, "well i don't care if you don't come back!"
This shocking, rude, unprofessional response all because i was asking her about my rights !
Its a shame that if one has a voice and wishes to question any hidden payments, they get treated so appalling at this place.

BEST in Springfield Best Indian Restaurant Authent...

BEST in Springfield Best Indian Restaurant Authentic Indian cuisine with mild dishes as well as very hot. Try the tender Chicken Masala Or A Vegetarian dish Mattar Paneer, A cheese called paneer with peas in a tasteful sweet korma sauce.

I was drawn to this cafe on the preface that they ...

I was drawn to this cafe on the preface that they served American streaky bacon. I was served British bacon that has been sliced. The staff insisted that it was streaky bacon and showed me the raw product. Which looked like British bacon sliced. I tasted the product and it was indeed the flavour and texture of British bacon. I wasn't born yesterday and I'm from Canada where we eat streaky bacon and that is not what is being served here. I don't like being lied to, especially when I've paid for something that wasn't the thing that was advertised.

It was a delicious breakfast, they had a wide sele...

It was a delicious breakfast, they had a wide selection to choose from with options friendly with vegetarian and vegan people. The staff was sweet, helpful and welcoming. The place was cozy and warm and had a nice atmosphere.

5 star local coffee shop with great food, nice and...

5 star local coffee shop with great food, nice and simple but very tasty and satisfying. Great portions, great selection of breakfasty and snacky things, with tasty sandwiches and omelets.... And good treats too... Highly recommended for a relaxed lunch / brunch...

Love everything in this place my favourite by far!...

Love everything in this place my favourite by far! So clean, friendly and decor and lighting is lovely. The food is excellent and always exactly how I want it. I come here all the time since I got introduced and in this time I've also got others to come who have been addicted to the food and drinks here. So thank you to the owners and staff for your hard work in making it such a wonderful cafe.

I really like the food here. Not only delicious bu...

I really like the food here. Not only delicious but looks super pretty is well. The crispy bacon really is crispy... there's always some cake action going on as well. They look really good, although i never tried them, so can't tell you if they taste as good too or not.

I'm not a big smoothie and juice fan, but love their Green Reviver smoothie with lemon grass.

The place is super tiny though. Like people constantly in your face tiny... Unless i can sit outside I'm not sure this place would be my top choice, but only because of how awkward it was the other day when i tried to enjoy my food while a couple was having a conversation loud enough to be heard from miles away, only they were sitting less than 3 feet away.

Outside is great tho!

As others have mentioned, this is not the cheapest...

As others have mentioned, this is not the cheapest place to eat - and maybe because it's nearer to West Ealing than the more expensive parts of Ealing - people may expect it to be 'cheap and cheerful'. However I think it is really good More

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A great spot on The Avenue for brunch or a drink &...

A great spot on The Avenue for brunch or a drink & pastry. Come here often and cannot fault the food, however the coffee is, unfortunately, hit and miss. The guy who served us was incredibly friendly and couldn t do enough to help. A fantastic local cafe!

Best coffee shop in town :-) they have the most am...

Best coffee shop in town :-) they have the most amazing food, everything is freshly made with love and passion for exceptional food. I absolutely love the atmosphere, the clam music in the background and friendly staff. I hope to see more of your branches open up around London. Wish you success and keep up the amazing work. Thank you :-)

Cafe Leemoo in my opinion is a cafe-experience riv...

Cafe Leemoo in my opinion is a cafe-experience rivalled by none. My recent experiences have compelled me to write a review of this marvellous place. Every time I visit the cafe I'm met with tingles like a fat kid being being given a golden ticket to a chocolate factory. Why you ask? Every time I visit the cafe I am greeted with this soft-spoken cafe-owner who manages to remember my name despite how infrequently I visit. Not only, does the cafe provide exceptional service I'm always met with mouth-watering hot-chocolate and a range of deserts that make the fat kid in my heart jump. So if you are thinking of hitting a cafe up and give a serious think to Cafe Leemoo.

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