We talked with a couple of nice salespeople. Jerry was very helpful & knowledgeable about the vehicles that we were interested in. We have worked with him in the past. Really good place to deal with.
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They helped tighten bolts and nuts on my bicycle as well as checking air pressure in my tires. MAN! What dealerships anywhere in the USA are kind enough to do THAT these days?
Outstanding service team. From scheduling, check in, trusted trained knowledgeable technicians, to exit. All with a smile. No reason to go anywhere else.
Very happy with Lariche Chevrolet. Todd Steen is the best salesman I have ever dealt with. Have bought many cars from him and will be back again for sure.
Fantastic experience dealing with Casey in service! I was highly impressed with how they treat their customers even down to the cashier! They were able to diagnose and repair an issue other dealerships including the one I work for, could not! I was so pleased with the customer service the entire time as well! Thank you Casey! Our dealership will be sending more business your way!
Recently purchased a used car from LaRiche. Car was purchased as is (was over $10,000) and 3 weeks after receiving it, a check engine light came on. LaRiche charged me $85 for diagnostic. I thought diag should have been free, since I only had car a short while. BUT the worse part was that it needed a evap solenoid. They wanted $305 for this repair. This is a very simple repair, a $24 part that take about 5 minutes to install. I refused the service and ask for a copy of the diagnostic report (which I PAID for). They refused to give it to me! Citing that it was part of their records. I replaced the evap solenoid myself--Bought it at parts store for $24 and installed it myself. I have done business with LaRiche in the past but NEVER AGAIN! I will not even redeem the 2 oil change coupons, as I do not trust them.
Good GM incentives and I've dealt with the same sales person (Jenny Reinhart) on 2 other cars through LaRiche. She takes the time to make sure we understand everything on our new purchase. I asked for her personally when just looking. She follows up very well!
My wife and I want to personally thank the team at Lariche Chevrolet in helping us secure the vehicle we really wanted, a 2020 Chevrolet Silverado 2500HD. In this time of COVID, and its impact on the supply chain and available inventory, Lariche was still able to put us in the right vehicle. From the Salesman, Mason Klingler, taking ample time to explain and initiate the process, to Sales Manager, Greg Richards, providing us such a solid trade-in offer we could not refuse, to Finance Manager, Lois Risner, wrapping up the required paperwork, back again to Mason to orient us with the new truck, the team is truly top notch. And that s not all. They convinced us that they stand ready to field any follow-on questions or concerns we may have. They really make us feel like we re part of their family.
Keegan was incredibly helpful and knowledgeable in the process of getting my new vehicle. The overall experience definitely scores five stars. Thank you for everything!
I love Lariche Chevrolet, friendly people to work with, very helpful, they are dependable, Service is very good, etc. I will always be apart of Lariche Chevrolet.
Called to set up an appointment to have a hard start issue looked at on my 2010 Chevy Silverado 1500. The earliest appointment time for the date scheduled was for 12:00pm. I dropped off early do to having to be at work in the morning and a shuttle was ready and waiting for me. I was called later that day with the diagnosis. Stephenie in service explained, in detail, what was going on and what was needed to resolve the issue. Parts needed to be ordered and would not be in until the following day. A rental was provided so I would be able to take care of errands while my truck was down. I was called the following day after the repairs have been made. Truck runs like a champ! Thanks to all that were involved with this issue. Very please with this visit!
Took my Yukon here for warranty work after a personal recommendation. I should have just taken it to a trusted mechanic and paid out of pocket. Issue wasn t resolved and not only that, now I suddenly have all these other problems that didn t exist prior to taking it in. Such a scam. Next time I ll take it to someone I trust that actually cares about the safety of those driving the vehicle. Would not recommend.
Drove 45 mins for a car we had seen online. Great job Dave Hammer & Lois Reisner!!!! Your professional demeanors were welcome after an already challenging search!! Thank you Scott M. also for greeting us promptly & getting us on a test drive before Dave was available! Great teamwork!!!!
Great place. I love it!! Kudos to Jim ODonnel and all the staff and mechanics and those that make this the place to buy/lease a GM vehicle. I've bought so many vehicles from them that I have lost count. Service is the best by far.
This is the third vehicle we have purchased or leased from Lariche Chevrolet.The first was a purchase in 1994, then a lease in 2011 and 2016. The last two were from the same salesman. It is nice to be able to go to the same dealership over many years and work with the same salesman. The salesman and management were informative, quick to respond to questions and did not pressure just to make a sale. I would recommend Lariche and especially the salesman we have dealt with on our last two leases.
Well I had my 2014 Dodge Ram 1500 in for the Package A Detail on 3-25-2015 and was not real impressed with the work that was done with it when I got home. So I talked to one of the employees about it and he even stopped by and looked at my truck and couldn't believe what he saw. It was a half ass job done. So I emailed the dealership and told them what happened and what I wanted done and to email me back or I was gonna talk to the boss at the detail shop and make a negative public review if I didn't hear anything back. So I didn't hear anything back from the dealership so I went and talked to the boss at the detail shop and she made things right. All I have to say about the dealership is you have a bunch of inconsiderate employees that can't even return an email to get things corrected with a customer. Betsy at the Detail shop was very understanding and glad I came back and talked to her about the problem and they fixed and I thank them for it. But I would still like something in return from the dealership for the price I spent on the detail.
This is by far the best purchase I have ever made, Thus Dealership is outstanding, sales person Jennie Reinhard is unbelievable and the F & I manager Tom Wood the best I ve ever seen thanks again I will definitely recommend my friends family and anybody I come in contact with to go to LaRiche for their next new or used vehicle purchase.
always recognized right as we come in the door. Positive people there. offered us coffee and a free car wash. Never have to wait long. Satisfied with your great service!
Drove 2 hours to see a used truck at this dealership .This is a first class dealership from the cleanliness of their lot to the the people that work there. jerry the salesman I worked with was as honest and first rate as they come both him and Lois in finance stayed over an hour a half after closing time and that was 800pm and niether one acted like it was a problem .I drove home in an awesome truck beautifully detailed and full of fuel for a great deal .Thank you I will certainly let everyone I know what great dealership lariche is
I am have Stage 4 Esophageal cancer and I need a 4x4 to get back and forth to the cancer center where I get my chemo infusions. I went to LaRiche Chevrolet to talk to salesman Brett Frakes and Brett and the whole LaRiche Team went above and beyond to get me in a 2021 Chevy Colorado Z71 Midnight Offroad addition 4x4 Crewcab Truck. Great job Brett and the LaRiche Team. I appreciate all of your hard work to get me in a 4x4. I love my new truck.
Great people!Scott was always there with me to make sure I got what I wanted.They even contacted me after to make sure I was doing okay .Thanks so much am happy with my Nissan Murano
Brett has always been super helpful, I ve bought a few cars from him/Lariche over the years. Though it was Saturday, and not many people around, those that were were very attentive and friendly.
I took my car in due to an accident. I appreciate that they took the time to explain exactly what they were going to do to fix it. When I picked it up I was so pleased that it looked as good as new! AND they even washed it, cleaned out the inside of my car and swept the trunk! Thanks for going above and beyond! A+ in my book! I will continue coming to LaRiche to purchase cars and for service work!!
Spent a couple months researching used cars on the internet. Was waffling between a Ford Fusion or Chevy Impala. I found both were in LaRiche's used car inventory. When I arrived on the lot unannounced Tony greeted me right away. He was extremely helpful pointing out the differences between the two models. I decided on the Impala. He was always friendly and no hint of condescension when answering my questions. He saw the deal through from start to finish. None of this, "Well I talked the my manager and we can't quite make that deal." Just straight forward honest dealing, which I appreciate. As I was alone he even offered to follow me home (18 mi) with with the Impala so I could could get get my pickup back home. Next time I need a used car I am looking up Tony.
Very pleased with LaRiche Chevrolet. They all are very nice. Scott McHaffie is an excellent salesman. He went above and beyond to make sure I got what I wanted. Definately will reccomend LaRiche to anyone wanting a car. Used or new. I am one happy camper.
Great experience. Jerry Keeley was very professional and super nice. Had our new truck shined up and waiting for us to test drive. He was very polite! Would recommend LaRiche to anyone looking for a new or used vehicle!
Worst service they changed a fly well and starter costing a little over 1000 then about a year later it finally showed signs they didnt shim and sure enoughh i took it to a diffrent mechanic and my teeth on fly wheel destroyed well theres 1000 down the drain. When i called and asked if it was warranty for them not shimming the manager was not avalible and was told they would call back that day.... 2 weeks later no call. DO NOT GO HERE
Great experience! Hometown service from Greg Richards! I can't wait to lease our new Chevy Traverse. World-Class customer service from a world-class dealership
I would highly recommend buying a car from here. I have dealt with Brett Frakes twice now and have not been disappointed. He is friendly and goes above and beyond to get you what you need/want in a vehicle.
. Service went way farther than they had to do. We will be back when we buy a vehicle. This is way we have bought our last 8 vehicle's from you. Rick Pate
Cadillac has THE BEST service. Will go above and beyond to help you in any way possible! If you need oil change or any work done and don t have a ride or can t leave or whatever the case may be, they will come pick the car up for you and drop back off when done. Phenomenal experience every single time ! Alex the service manager is THE BEST
My salesman was great! He Was fast and hard working . Cody showed me every option with my new truck and was very easy to deal with Cody also made it a point a couple days later to check to see how I like my new truck and came though with some pricing options for nurf bars and other add on products. I didn't care much for the sales finance manager . I felt like he could have done a better job with finacing my purchase and not trying to up sell all the ad ons but all said he did come through with it in the end after walking away .when I came in the next day to pick up my new truck tom wasn't there so I was sent over to the used car lot to sign paper work with the finance manger and She was great I really liked working with her
Jennie Collazo- Reinhard is their BEST asset to the dealership, I have purchased a few vehicles from her and always treated Professional. The Best Sales Woman around, she has been at it for 25 plus years!! Congrats to her!!
I just purchased my first car and everyone was super helpful, walking me through all the steps. I would recommend this dealership to anyone wanting a car or service.
This is the second vehicle we have purchased from LaRiche. The customer service we received from our salesman, Todd Steen, was one of the things that brought us back to buy again. We even asked for Todd and he took care of every detail for us. But, the whole staff is extremely friendly and helpful. We get all of out service done at LaRiche as well and have never had a bad experience!!!
Abby was very pleasant and helpful. Got accessories ordered and have an appointment to get a noise checked out next week., accessories will be installed same day as service appt